Jobs at Elite Technology

Leads a Tier 2 technical support team, resolving complex cloud, API, and platform incidents. Partners with Engineering and Product, manages escalations with executive customers, drives root-cause analysis, implements AI-powered triage, and develops support playbooks and processes to improve resolution quality and scalability.

Lead technical design and end-to-end delivery of cloud-native SaaS solutions. Drive architecture, mentor engineers, enforce CI/CD, testing and DevOps practices, improve scalability and reliability, write production code, troubleshoot production issues, and align technical execution with product goals.

Lead AI ideation, experimentation, and rapid prototyping to evaluate and operationalize generative AI, copilots, and agentic automation across product and enterprise. Advise stakeholders, produce proofs-of-concept, define standards and guardrails for responsible AI, and help teams translate validated ideas into scalable implementation plans.

Responsible for defining and executing AI and data product vision for a Legal ERP platform, ensuring alignment with customer needs and cloud strategy.