Jobs at EliseAI

This role involves leading client engagements, managing onboarding processes for healthcare clients, coordinating across teams, and enhancing client satisfaction through effective communication and problem-solving.

The Product Operations Manager will drive the scaling of housing products, manage compliance projects, enhance offerings, and conduct client discovery sessions.

Drive cross-functional product pilots and enterprise implementations from planning through launch and evaluation. The role manages project plans, readiness, migrations, permissions, configurations, post-launch issue resolution, and product operations processes. It analyzes usage and adoption data with SQL, synthesizes customer feedback from multiple channels, and improves workflows, monitoring, and support operations. The Senior Associate partners with Product, Engineering, Customer Success, Implementation, Data, and Marketing teams while maintaining clear documentation and project updates.

Own paid acquisition and website conversion optimization to drive qualified pipeline and measurable growth. Manage LinkedIn, Meta, SEM, and other performance channels; oversee funnel metrics, attribution, and ROI; design A/B tests and growth experiments; improve landing pages and UX flows; analyze results using marketing and BI tools; and evolve the marketing technology stack in partnership with product, design, engineering, and GTM teams.

Prospect healthcare office clients through LinkedIn, ZoomInfo, calls, email, and social campaigns. Qualify leads, engage decision-makers, book meetings for Account Executives, and manage the outbound sales pipeline toward company goals. The role requires strong communication, adaptability, quota orientation, and comfort with performance metrics in a fast-paced, in-office environment.

Advise housing clients on technology and vendor ecosystems, recommend future-state integrations, and drive implementations through go-live. Coordinate clients, technology partners, and internal teams while managing multiple engagements independently. Help build scalable playbooks, processes, templates, and vendor knowledge systems to improve delivery quality and speed.

Develop and execute go-to-market strategies for EliseAI’s AI housing products. Own positioning, messaging, product launches, market research, competitive analysis, product communications, collateral, sales enablement, and adoption initiatives. Collaborate with product, engineering, sales, customer success, and demand generation teams to align strategy and accelerate market penetration and growth.

Own EliseAI’s customer-facing help center, internal knowledge hub, and knowledge-management strategy. Develop roadmaps, improve content accuracy and findability, establish quality and adoption standards, and create scalable workflows for capturing expertise from cross-functional teams. Use AI tools to prototype prompts and workflows, while partnering with Product, Engineering, Support, Solutions, and Implementation to maintain reliable, accessible knowledge systems.

Own the full enterprise sales cycle for EliseAI’s emerging AI platforms, from prospecting and discovery through demonstrations, negotiations, closing, and expansion. Build executive relationships, develop strategic design partnerships, navigate complex stakeholder evaluations, and shape positioning, pricing, packaging, and go-to-market strategy. Partner with Product, Engineering, Strategy, and Deployment teams to translate customer feedback into product direction and scalable sales processes.

Leads EliseAI’s enterprise healthcare sales segment, managing and mentoring enterprise account executives while driving new business and expansions. Partners with AEs on complex sales cycles, including prospecting, demos, negotiations, procurement, and executive engagement. Hires, trains, and performance-manages the team; conducts pipeline and business reviews; develops scalable sales processes with Sales Operations and Marketing; delivers forecasting and metrics; and represents the company at healthcare conferences and client visits.

Manage B2B industry, hosted, and client events from strategy through execution and post-event analysis. Oversee logistics, vendors, sponsorships, budgets, event marketing plans, onsite teams, and customer relationship goals. Research event opportunities, measure ROI, collaborate with sales, design, content, PR agencies, and external partners, and support brand visibility and thought leadership.

Own product operations for EliseAI’s housing product line, partnering with Product, Engineering, clients, Legal, and other stakeholders. Responsibilities include translating requirements into workflows and specifications, conducting client discovery, coordinating launch readiness, managing enterprise implementations, resolving post-launch issues, synthesizing customer feedback and product data, scaling monitoring and support processes, and supporting compliance initiatives.

Leads cross-functional technical projects and owns, scales, and improves platform and business operations systems. Builds production features, evaluates technologies, designs scalable architectures, enhances automation and analytics, collaborates with customers and internal stakeholders, and drives adoption and operational outcomes in a fast-paced SaaS environment.

Lead AML/BSA, KYC/KYB, fraud, transaction monitoring, and sanctions compliance programs. Manage banking and financial institution relationships, oversee investigations and UAR/SAR processes, translate regulations into operational controls, coordinate audits and examinations, track regulatory developments, and deliver compliance training. Partner cross-functionally with Legal, Product, Engineering, and Operations to support responsible product growth and regulatory readiness.

Own the full sales cycle for EliseAI’s small and medium multifamily housing segment, including prospecting, executive engagement, product demonstrations, negotiations, closing, and account expansion. Build relationships with senior housing executives, attend conferences and client visits, collaborate with Customer Success, Sales Operations, Marketing, and Product, and help develop scalable sales processes and playbooks.

Build and scale AI-powered systems for go-to-market workflows. Partner with Sales, Marketing, Customer Success, Revenue Operations, Recruiting, and leadership to identify automation opportunities, prototype solutions, integrate tools through APIs and webhooks, and manage implementation, rollout, training, adoption, ROI tracking, and continuous improvement. Serve as the internal expert on AI GTM tooling and help attract talent.

Supports enterprise sales as an accounting and finance subject-matter expert. Leads tailored demos for CFOs and Controllers, explains accounting workflows, builds finance-specific sales tools, and translates customer feedback into product and roadmap improvements. Partners with Sales, Product, Engineering, and GTM teams while shaping positioning and enablement for accounting use cases. Requires strong accounting knowledge, startup experience, executive communication skills, autonomy, and in-office work four to five days weekly.

Own the full sales cycle for EliseAI’s emerging AI products, from prospecting and discovery through demonstrations, negotiations, closing, and expansion. Build relationships with senior stakeholders, secure strategic design partners, navigate complex multi-party evaluations, and help shape pricing, packaging, positioning, and go-to-market strategy. Partner with Product, Engineering, Strategy, and Deployment teams to translate customer feedback into product direction, develop repeatable sales playbooks, and attend conferences and customer meetings.

Lead the identification, incubation, launch, and scaling of new products and market opportunities. Develop product and go-to-market strategies, conduct market and competitive analysis, manage cross-functional initiatives, and lead a New Verticals team. Partner with product, engineering, marketing, sales, customer success, and senior leadership to align execution, manage milestones, and deliver measurable business outcomes.

Source and screen candidates, build talent pipelines, improve interview processes and recruiting analytics, and strengthen the company’s talent brand through events, partnerships, and content. The role partners with hiring managers, recruiters, engineers, and leadership to define hiring needs, identify exceptional talent, improve recruiting effectiveness, and communicate the company’s work. It requires strong judgment, writing, relationship-building, analytical, and project ownership skills.