Jobs at EliseAI

The Property Accountant will ensure accounting integrity for resident ledgers and accounting workflows in multifamily housing. Responsibilities include advising on rent, concessions, deposits, subsidies, delinquencies, utilities, move-ins and month-end close; translating accounting workflows into product requirements; validating calculations and terminology; leading testing and UAT; and documenting standards and best practices. The role requires close collaboration with client accounting, operations and leasing teams in an in-office environment.

Manage high-volume, end-to-end employee onboarding, including background checks, I-9 verification, paperwork, training, system access, and new hire support. Maintain HRIS records, personnel files, reporting trackers, and compliance documentation. Support immigration, benefits, compensation, employee relations, performance cycles, and culture initiatives. Improve people processes through automation, documentation, and workflow tools while partnering with Finance, Legal, IT, and managers on cross-functional HR projects.

Design intuitive experiences for complex accounting and finance workflows within a B2B SaaS platform. Translate business and technical requirements into user-centered solutions, create prototypes, collaborate with product and engineering, lead projects independently, and evolve design systems and processes. The role requires strong visual craft, systems thinking, cross-functional communication, and the ability to work onsite in New York City four to five days per week.

Build and lead EliseAI’s channel and alliances program from the ground up. Responsibilities include designing partner segmentation, deal registration, referral and co-sell economics, enablement, certification, joint go-to-market, partner onboarding, and operational systems. The role sources and negotiates strategic partnerships, owns partner-sourced pipeline metrics, manages executive relationships, aligns internal teams, and helps grow the partnerships organization. It is revenue-accountable through partners but is not a direct quota-carrying sales role.

Provides technical customer support for housing clients by understanding system configurations, integrations, and business workflows. Responsibilities include troubleshooting issues, investigating root causes with SQL, logs, and data sources, documenting bugs, communicating fixes, advising clients on AI Assistant configuration, and collaborating with internal teams. The role requires strong technical, analytical, communication, and customer-service skills, with in-office work five days per week.

Provides tier 1 and tier 2 technical support to clients through Zendesk, investigates and resolves configuration and system issues, escalates complex problems, and maintains customer communications. The role documents solutions, improves knowledge-base content, audits and coaches an AI support chatbot, analyzes recurring issues, and collaborates cross-functionally on product improvements.

Manage high-volume, end-to-end employee onboarding, including background checks, I-9 verification, paperwork, training, system access, and new hire support. Maintain HRIS records, employee documentation, compliance processes, benefits administration, and employee relations support. Build trackers, dashboards, and scalable workflows while identifying automation opportunities. Support performance cycles, employee engagement programs, cross-functional HR projects, and process improvement in a fast-paced, in-office environment.

Lead partner integrations from discovery through production launch. Design system architectures and data flows, guide external engineering teams through APIs, manage multiple integration projects, oversee testing and launch readiness, monitor post-launch performance, and identify API improvements. Collaborate with partnerships, engineering, and product teams while developing documentation, playbooks, tooling, and scalable integration patterns.

Design and deliver customized, interactive, in-person training programs that help customers adopt EliseAI products. Diagnose customer workflows, tailor workshops, build AI-powered training tools, gather product feedback, and collaborate cross-functionally with education, customer success, and product teams. The role requires fluent English and Spanish, strong presentation and consulting skills, technical aptitude, organization, and travel to customer sites up to 75% of the time.

Drive go-to-market growth for EliseAI’s future AI platforms serving housing operators. Responsibilities include building business cases, structuring deals, managing pipeline momentum, coordinating with Sales, Product, and Operations, and helping launch and scale new business lines. The role requires analytical thinking, strong organization, clear communication, rapid learning, and founder-like ownership in a fast-paced, primarily in-office environment.

Lead end-to-end customer deployments for an early-stage AI platform: scope, run discovery, manage multi-threaded projects, coordinate product/engineering, drive configuration/migration, support change management, inform product, build repeatable playbooks, and support sales and expansion while ensuring stakeholder alignment and successful adoption.

Own end-to-end strategy and go-to-market execution for AI products, including positioning, messaging, customer engagement programs, product launches, sales enablement, performance analysis, and growth initiatives. The role requires translating complex AI capabilities into compelling buyer value, coordinating across Product, Sales, and Customer Success, building technical systems, and influencing leadership decisions.

Own 10–15+ concurrent partner integrations from scoping through launch and ongoing stability. Serve as the technical contact for external engineering teams, evaluate APIs, shape integration architecture, manage sandboxes and testing, document reusable patterns, prioritize deadlines, and resolve blockers. Partner with internal Engineering to improve APIs, tooling, documentation, certification, and self-service vendor onboarding.

Supports the identification, launch, and scaling of new products and market opportunities. Responsibilities include coordinating cross-functional teams, analyzing client workflows and product performance, supporting customer adoption, developing go-to-market strategies, and managing project plans, milestones, deliverables, and success metrics. The role requires strong analytical, communication, execution, ownership, and adaptability skills in a fast-paced, in-office startup environment.

Leads identification, development, and launch of new products and market opportunities in housing technology. Owns market research, competitive analysis, product strategy, go-to-market planning, pricing, positioning, and launch execution. Coordinates Product, Engineering, GTM, Marketing, Sales, and Customer Success teams, manages strategic project plans, tracks outcomes, and advises senior leadership using market intelligence and data-driven analysis.

Own customer deployments of AI products from discovery through launch. Analyze complex customer data, identify discrepancies, resolve blockers, coordinate with customer and internal teams, and partner with Product and Engineering on issue resolution and product improvements. Establish repeatable deployment processes, documentation, and communication practices while managing risks, decisions, and progress across stakeholders.

Own end-to-end growth initiatives across product positioning, messaging, automated customer engagement, go-to-market launches, sales enablement, and performance analysis. The role partners cross-functionally with Product, Sales, Customer Success, Engineering, and leadership to translate AI capabilities into differentiated value propositions, pipeline, and revenue. It requires strategic thinking, technical execution, independent problem-solving, and strong communication in a fast-paced, in-office startup environment.

The Associate Product Manager will conduct customer discovery, define product requirements, support strategy and roadmap prioritization, partner with Engineering, own features through launch, analyze product outcomes, coordinate enterprise launches, and improve product development processes. The role requires strong technical understanding, communication, cross-functional ownership, and willingness to work in the office four to five days per week.

This role involves leading client engagements, managing onboarding processes for healthcare clients, coordinating across teams, and enhancing client satisfaction through effective communication and problem-solving.

The Product Operations Manager will drive the scaling of housing products, manage compliance projects, enhance offerings, and conduct client discovery sessions.