Jobs at Eataly

Evaluates and implements IT strategies and solutions across Eataly USA locations and corporate offices. Manages IT projects, infrastructure needs, POS systems, service level agreements, and store technology implementations. Provides technical support, analyzes system issues, develops resolutions, and advises management on IT needs. The role operates autonomously and requires occasional travel within the United States.

Evaluates and implements IT strategies and solutions across Eataly USA locations and the corporate office. Manages IT projects, develops procedures and service agreements, supports infrastructure and new store technology launches, maintains POS system performance, resolves service requests, and analyzes and enhances IT systems. Provides guidance to management and works autonomously with occasional domestic travel.

Supports FP&A management with analysis of inventory, COGS, labor, revenue, operating expenses, margins, sales performance, and profit and loss. Develops tailored reports, assists with inventory management, counts, and invoice processing, and collaborates with leaders to improve efficiency and profitability. Trains team members on processes, procedures, Excel, PowerPoint, and the company’s sales database.

Leads Eataly’s retail market team by maintaining product stock, displays, pricing, inventory accuracy, food safety, and cleanliness. Supervises, trains, and motivates Market Associates; coordinates deliveries, warehouse stock, catering orders, product demonstrations, and customer follow-up. Supports special events, administrative duties, waste diversion, and cross-department communication while delivering excellent guest service and driving sales.

Prepares, packages, receives, stocks, and merchandises specialty cheese and salumi products. Assists guests with product selection, shares cheese knowledge, weighs and labels items, maintains attractive displays, rotates inventory using FIFO standards, monitors supplies, operates commercial equipment and cash registers, and keeps the workstation clean. Requires flexible weekend availability, basic math and knife skills, strong communication, and the ability to stand, walk, bend, squat, and lift up to 50 pounds.

Eataly is hosting an open-call hiring event for full-time, part-time, and seasonal positions in its Silicon Valley marketplace. Opportunities include managers, cooks, hosts, baristas, sales associates, artisans, pastry cooks, and instructors. Applicants should be prepared for onsite work, including evenings and weekends, prolonged standing and mobility, and lifting up to 50 pounds for some positions. Interviews will be conducted on September 18, 2026, in San Jose.

The Front End Lead supervises front-end staff and ensures efficient in-store and ecommerce order fulfillment. Responsibilities include managing cash transactions, online order picking and checkout, inventory and supply monitoring, resolving guest and employee issues, maintaining cash controls, updating digital inventory platforms, and training and mentoring cashiers. The role requires onsite work, flexible evening and weekend availability, and physical activity including lifting up to 50 pounds.

Plans and executes public and private food, wine, cooking, and educational events. Supports chefs and guests, prepares event spaces and workstations, serves meals and beverages, manages cleanup and restocking, and handles class descriptions, instructor biographies, event orders, contracts, online registration pages, client relationships, and cross-department coordination.

Eataly is hiring permanent and seasonal hospitality and culinary staff, including cooks, pastry cooks, pizza makers, artisans, baristas, sales associates, event staff, servers, bussers, food runners, hosts, and bartenders. The role requires flexibility, strong availability, and accurate scheduling availability. Candidates can attend on-the-spot interviews during the September 8–9, 2026 job fair in West Palm Beach.

Manage and support weekly payroll for multiple U.S. and Canadian locations, including tip allocation, payroll audits, adjustments, manual checks, deductions, reporting, and discrepancy resolution. Analyze payroll data, maintain confidential records, ensure regulatory and internal-control compliance, answer payroll questions, document procedures, and collaborate with the Dayforce Managed Team to improve payroll processes.

Supervises Front End staff and manages ecommerce order fulfillment through Instacart and Mercato. Duties include handpicking and processing customer orders, handling cash and payments, monitoring inventory and supplies, maintaining digital inventory accuracy, resolving guest and employee issues, and training cashiers. The role requires onsite availability, flexible evening and weekend scheduling, and substantial standing, walking, lifting, and other physical activity.

Prepares, packages, receives, stocks, and merchandises cheese, salumi, and formaggi products. Assists guests with product selection, shares product knowledge, maintains attractive and accurate displays, rotates inventory using FIFO standards, monitors supplies, completes food preparation, and cleans the workstation. Requires flexible scheduling, physical stamina, basic knife and math skills, and the ability to use commercial equipment and a cash register.

Supports restaurant service by greeting guests, delivering complete and accurate food and beverages, maintaining filled water glasses, clearing dishes, and cleaning and resetting tables. Assists servers, understands menu ingredients, and maintains an organized dining area. The role requires onsite availability with flexible evening, weekend, and holiday scheduling, plus the ability to stand, walk, bend, squat, and lift up to 50 pounds for extended periods.

Provide product knowledge and customer service at the cheese counter: weigh, label, package, merchandize, rotate inventory (FIFO), maintain displays and cleanliness, assist guests with selections, receive and stock product, and perform other assigned duties.

Manages store-level marketing strategy and execution, including events, education, community relations, communications, graphics, signage, social media, budgets, and performance reporting. Leads the in-store Marketing and Events teams, coordinates national and local initiatives, manages partners and community relationships, and ensures campaigns meet brand, timeline, budget, and business goals. Requires onsite availability with evenings, weekends, and holidays, plus up to 10% travel.

Deliver food and beverages, clear and reset tables, maintain cleanliness in assigned dining area, assist servers, greet guests, and support smooth service flow during shifts.

Assist guests with cheese selection, weigh/label/package products, maintain displays and refrigerators using FIFO, clean workstations, stock and receive product, and perform other assigned duties.

The Front End Lead supervises the cashier team, ensures efficient online order fulfillment, maintains cash accuracy, and trains staff for optimal performance.

Act as liaison between event sales and execution teams; respond to guest inquiries; coordinate client requests; develop menus and Banquet Event Orders (BEOs) for private dining and classes; follow up on special orders with management and kitchen; ensure event details meet client expectations; perform related duties.