Jobs at Eataly

Assists with front-end and cashier operations, including advanced transactions, cash reconciliation, returns, discounts, voids, and discrepancy reporting. Oversees online order fulfillment through Instacart and Mercato, responds to customer inquiries, handpicks and checks out orders, and updates digital inventory platforms. Maintains front-end supplies, carts, displays, go-backs, and restocking. Requires accurate cash handling, computer skills, onsite weekend availability, and physical mobility.

Plans and executes public and private food, wine, cooking, press, and reception events. Supports chefs and guests during classes, prepares workstations and dining areas, serves meals and beverages, manages cleanup and supplies, and handles event documentation, registration pages, client relationships, and cross-department coordination. Requires strong organization, communication, project management, and knowledge of Italian wine and gastronomy.

Attend Eataly Boston's job fair (Aug 21) to meet recruiters for restaurant support and back-of-house roles. Candidates with or without prior restaurant experience are invited to introduce themselves and learn about openings. Benefits include medical, dental, vision, PTO, parental leave, 401(k) match, free meal, discounts, classes, and referral bonuses.

Provides table support in a restaurant by greeting guests, serving beverages, bread, and olive oil, delivering accurate food orders, clearing dishes, maintaining clean and reset tables, and assisting servers. Requires restaurant experience, strong organization, flexible onsite availability, and the ability to stand, walk, bend, squat, and lift up to 50 pounds for extended periods.

Supervises Front End staff and manages ecommerce order fulfillment through Instacart and Mercato. Duties include handpicking and processing customer orders, handling cash and payments, monitoring inventory and supplies, maintaining digital inventory accuracy, resolving guest and employee issues, and training cashiers. The role requires onsite availability, flexible evening and weekend scheduling, and substantial standing, walking, lifting, and other physical activity.

Prepares, packages, receives, stocks, and merchandises cheese, salumi, and formaggi products. Assists guests with product selection, shares product knowledge, maintains attractive and accurate displays, rotates inventory using FIFO standards, monitors supplies, completes food preparation, and cleans the workstation. Requires flexible scheduling, physical stamina, basic knife and math skills, and the ability to use commercial equipment and a cash register.

Supports restaurant service by greeting guests, delivering complete and accurate food and beverages, maintaining filled water glasses, clearing dishes, and cleaning and resetting tables. Assists servers, understands menu ingredients, and maintains an organized dining area. The role requires onsite availability with flexible evening, weekend, and holiday scheduling, plus the ability to stand, walk, bend, squat, and lift up to 50 pounds for extended periods.

Assist guests with cheese selection and product knowledge; weigh, label, package, merchandize and rotate cheese displays; maintain clean workstations and refrigeration; restock and inform management of low supplies; operate commercial equipment and perform other assigned duties.

Manage and execute public and private events and cooking classes at La Scuola; supervise FOH/BOH teams and Education & Events staff; handle client communication, registrations, logistics, staffing, class development, and storewide promotions to ensure smooth event delivery for groups of 2–500.

Provide product knowledge and customer service at the cheese counter: weigh, label, package, merchandize, rotate inventory (FIFO), maintain displays and cleanliness, assist guests with selections, receive and stock product, and perform other assigned duties.

Eataly is hiring for full-time positions including Baristas, Market Employees, and Restaurant Table Supports. They are looking for energetic and passionate individuals to join their team during a hiring event in June.

Lead and supervise Front End cashiers to ensure efficient checkout and excellent guest experience. Handle advanced cashiering, settle daily cash/credit transactions, prepare deposits, manage cash recycling and currency orders, order front-end supplies, document and resolve incidents, and train/mentor staff. Support management with reporting and operational duties.

Manages store-level marketing strategy and execution, including events, education, community relations, communications, graphics, signage, social media, budgets, and performance reporting. Leads the in-store Marketing and Events teams, coordinates national and local initiatives, manages partners and community relationships, and ensures campaigns meet brand, timeline, budget, and business goals. Requires onsite availability with evenings, weekends, and holidays, plus up to 10% travel.

Lead day-to-day operations of the Salumi and Formaggi department, supervising and training staff, managing inventory and production schedules, ensuring quality and safety standards, coordinating orders with kitchens/restaurants, analyzing financials to improve profitability, assisting guests with product selection, and performing food preparation and packaging tasks.

Manage store HR functions including recruitment, onboarding, training, policy interpretation, performance management, employee relations, investigations, terminations, benefits awareness, compliance, and HR metrics support for the Chicago location.

Provide IT strategy and hands-on support across multiple Eataly USA locations: manage IT projects, implement store technology (including POS), resolve system issues, develop SOPs and SLAs, support new store openings, and handle day-to-day IT requests.

Onsite HR Coordinator supporting recruitment, onboarding, HR administration, employee relations, HRIS recordkeeping, training setup, benefits promotion, exit interviews, compliance, and HR metrics analysis under the HR Generalist.

Deliver food and beverages, clear and reset tables, maintain cleanliness in assigned dining area, assist servers, greet guests, and support smooth service flow during shifts.

Assist guests with cheese selection, weigh/label/package products, maintain displays and refrigerators using FIFO, clean workstations, stock and receive product, and perform other assigned duties.

The Front End Lead supervises the cashier team, ensures efficient online order fulfillment, maintains cash accuracy, and trains staff for optimal performance.