Jobs at Eataly

Provide product knowledge and customer service at the cheese counter: assist guest selections, weigh/label/package products, merchandize and rotate displays per FIFO, maintain counters and refrigeration, clean workstations, and perform assigned duties while following safety and equipment procedures.

Serve as liaison between event sales and execution teams to ensure client expectations are met. Respond to guest inquiries, coordinate client requests, develop menus and Banquet Event Orders (BEOs), follow up on special orders with management and kitchen, and perform other assigned duties to support private dining and cooking classes.

As a Table Support Team Member, you will ensure a high-quality dining experience by delivering meals promptly, maintaining table cleanliness, and assisting servers as needed.

Provide timely table support in Eataly restaurants by greeting guests, running food and beverages, clearing and resetting tables, maintaining cleanliness, assisting servers, and ensuring accurate course delivery.

Assist guests with cheese selection, weigh/label/package and prepare products, maintain displays and refrigerators using FIFO, clean workstations, rotate stock, and report low supplies. Provide product knowledge and operate commercial equipment while meeting physical demands and flexible scheduling.

Provide timely, accurate food and beverage delivery, maintain and reset tables, clear dishes, refill beverages, assist servers, greet guests, and uphold cleanliness and organization in a fast-paced restaurant environment. Requires physical stamina and ability to lift up to 50 pounds.

The cheesemonger assists retail operations, manages inventory, provides customer service, and ensures product knowledge sharing.

Eataly is hosting an open call hiring restaurant professionals for multiple front-of-house roles. Candidates should have hospitality passion, 1+ year in high-volume restaurants, basic computer skills, and strong communication. Positions include managers, leads, baristas, and sales associates. Attend the open call with a resume at Eataly Downtown.

Manage and execute public and private events and cooking classes at La Scuola; supervise FOH/BOH teams and Education & Events staff; handle client communication, registrations, logistics, staffing, class development, and storewide promotions to ensure smooth event delivery for groups of 2–500.

Assist guests with cheese selection and product knowledge; weigh, label, package, merchandize and rotate cheese displays; maintain clean workstations and refrigeration; restock and inform management of low supplies; operate commercial equipment and perform other assigned duties.

Provide product knowledge and customer service at the cheese counter: weigh, label, package, merchandize, rotate inventory (FIFO), maintain displays and cleanliness, assist guests with selections, receive and stock product, and perform other assigned duties.

Lead in-store marketing operations: plan and execute local marketing, events, community relations, signage, and social content; manage and train the events team; collaborate with corporate marketing and communications; track budget, analyze performance, and report to leadership.

Plans, schedules and executes public and private food and beverage events and classes. Prepares workstations, serves guests, supports the chef, manages setup/cleanup, writes class descriptions, handles BEOs and registration pages, builds client relationships, and coordinates interdepartmental event logistics.

Provide autonomous IT leadership for multiple Eataly locations: implement IT strategy, manage projects and POS systems, support new store technology rollouts, resolve system issues, and create SOPs and SLAs.

Eataly is hiring for full-time positions including Baristas, Market Employees, and Restaurant Table Supports. They are looking for energetic and passionate individuals to join their team during a hiring event in June.

Lead and supervise Front End cashiers to ensure efficient checkout and excellent guest experience. Handle advanced cashiering, settle daily cash/credit transactions, prepare deposits, manage cash recycling and currency orders, order front-end supplies, document and resolve incidents, and train/mentor staff. Support management with reporting and operational duties.

Provide timely delivery of food and beverages, clear and reset tables, assist servers, maintain cleanliness in assigned area, and support a high-quality dining experience.

Plan, schedule and execute public and private food and wine events and classes; support the chef and La Scuola guests; prepare workstations and dining setups; serve meals and beverages, noting dietary needs; clean and restock; write class descriptions, compile instructor bios, BEOs and contracts; create registration pages; build client relationships and foster interdepartmental collaboration.

Lead day-to-day operations of the Salumi and Formaggi department, supervising and training staff, managing inventory and production schedules, ensuring quality and safety standards, coordinating orders with kitchens/restaurants, analyzing financials to improve profitability, assisting guests with product selection, and performing food preparation and packaging tasks.

Onsite HR Coordinator supporting recruitment, onboarding, HR administration, employee relations, HRIS recordkeeping, training setup, benefits promotion, exit interviews, compliance, and HR metrics analysis under the HR Generalist.