Storyteller - Seasonal

Reposted 6 Days Ago
Be an Early Applicant
Chicago, IL
In-Office
17-19 Hourly
Entry level
Food • Hospitality
The Role
The Storyteller engages guests by sharing product stories, executing tastings, answering inquiries, and promoting Eataly's products in a retail environment.
Summary Generated by Built In
Company Description

Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to:

  • EAT authentic Italian food at our restaurants, cafés and to-go counters
  • SHOP a selection of high-quality Italian, local and homemade products
  • LEARN through our classes and our team’s product knowledge

Job Description

A Storyteller shares the stories of Eataly’s products, helping guests make educated and confident shopping decisions. A Storyteller is a super seller with a passion for promoting high-quality Italian products. Reports to the Market Dry Manager.

  • Prepares and executes product tastings and demonstrations
  • Takes care of the set-up and break-down of demo stations
  • Keeps track of the product used during tastings
  • Engages guests on the shop floor and during demos to explain products and Eataly’s Eat.Shop.Learn philosophy 
  • Listens actively and asks questions to understand guests’ needs and preferences; recommends food and beverage items from our market
  • Responds courteously to guest inquiries regarding availability, location, and usage of products
  • Collaborates with vendors and the Eataly team during tastings, feste, sagre, and storewide events
  • Develops comprehensive knowledge of Eataly’s products, and participates diligently in live and video trainings
  • Leads tours for guests, schools, or new team members upon request
  • Assists with staff classes and La Scuola classes upon request
  • Answers guests’ questions about Eataly’s range of services
  • Liaises with the Front End and Grocery Teams to help with their duties
  • Circulates the store regularly to ensure shopping carts are always available in designated areas
  • Opens and closes cash till and ensures accurate accounting of all transactions, collections, and disbursements during the work shift
  • Performs other duties as required or assigned

Qualifications

  • High school diploma or equivalent
  • Outstanding communication and relationship-building skills
  • Outgoing personality and ability to sell
  • Knowledge of and passion for Italian food and beverage
  • Experience working in retail and/or restaurants
  • Intermediate computer skills  

Compensation for this role ranges from $17.00 - $19.00 per hour.

Job Requirements

  • Availability to work onsite with a flexible schedule often including evenings, weekends, and holidays
  • Ability to lift up to 50 pounds
  • Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending, and squatting

Additional Information

  • Medical, Dental, Vision Insurance
  • Paid Time Off
  • Paid Parental Leave
  • 401K with match 
  • Free family meal daily
  • Discounts at Eataly
  • Classes on products and Italian cuisine
  • Referral bonus program
  • and more!

Eataly is an equal employment opportunity employer. It is the Company’s policy to not unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, religion, national origin, age, disability or any other characteristic made unlawful to consider by applicable federal, state, or local laws. Eataly also prohibits harassment of applicants and employees based on any of these protected categories. It is also Eataly’s policy to comply with all applicable federal, state and local laws regarding consideration of unemployment status, salary history, credit/bankruptcy history and criminal background/conviction history in making hiring decisions.  If contacted for an employment opportunity, please advise Human Resources if you require accommodation.

Top Skills

Intermediate Computer Skills
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The Company
2,871 Employees
Year Founded: 2007

What We Do

Eataly is the world’s largest artisanal Italian food and beverage marketplace. Founded in 2007 in Turin, Eataly shares “made in Italy” on a global scale through high-quality, authentic products and the stories of their local producers.

Eataly’s goal is to make our guests incisive and informed about how to select high-quality and healthy foods. Our marketplace, interspersed with restaurants and counters, is a learning center. At Eataly, you can enjoy a meal in a restaurant, purchase the ingredients, and learn more through classes, tastings and encounters with producers. We believe that quality can be accessible to everyone, and we are dedicated to offering high-quality products at sustainable prices for both consumers and producers.

The values and philosophy of Eataly are focused on sustainability, sharing and responsiblity. Over the years, we have expanded across the globe. Today, you can find us in 16 Italian cities and in countries including: Japan, the United States, Brazil, Germany, Turkey and many others.
Eat Better, Live Better!

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