Jobs at EarthCam

Owns and prioritizes e-commerce website updates, platform enhancements, technical integrations, and cross-functional digital projects. Manages timelines, dependencies, deliverables, vendors, and stakeholder communications from planning through implementation. Uses analytics, conversion funnels, A/B testing, attribution modeling, and customer-journey insights to optimize the purchasing experience. Oversees order management, ERP, and billing integrations for B2B and consumer customers.

Supports early-stage hiring for entry-level roles by sourcing candidates, conducting initial phone screens, maintaining candidate pipelines, coordinating interviews, documenting activity in the ATS, and submitting qualified candidates for recruiter review. The role manages multiple requisitions, completes approximately 25 phone screens daily, and supports recruiting projects while developing toward more independent recruiting responsibilities under close guidance.

Supports the sales team by preparing proposals, researching bid opportunities, maintaining CRM records, routing qualified leads, coordinating meetings and events, managing deadlines, and completing administrative office tasks. The role requires strong organization, communication, multitasking, customer service, and English-language skills in a fast-paced environment.

Provide Tier 2 technical support for camera-based and IP video systems, performing advanced troubleshooting, network diagnostics (IP/DNS/DHCP/TCP-IP/routing/switching), log analysis, escalation ownership, cross-team collaboration, documentation, system monitoring, and participation in testing and rollouts to maintain reliability and customer success.

Full-cycle, quota-carrying Account Manager responsible for expanding revenue within existing B2B or SaaS accounts. Duties include outbound prospecting, stakeholder engagement, discovery, demos, proposals, negotiation, closing, pipeline management, forecasting, CRM updates, and meeting revenue targets. The role requires a hunter mentality and the ability to create and close new opportunities within assigned accounts.

Own and grow a portfolio of strategic construction and infrastructure accounts by developing account-level business plans, identifying multi-site expansion opportunities, driving adoption of documentation, visual intelligence, and security solutions, collaborating with sales teams, engaging preconstruction stakeholders, and meeting monthly and quarterly revenue targets.

Lead sales enablement and Sales Administration teams to design onboarding, training, CRM/process adoption, pipeline governance, reporting, and scalable sales support workflows. Drive cross-functional coordination to improve sales execution, proposal support, and operational efficiency.

Provide first-level, customer-facing support for EarthCam security camera and video monitoring products: troubleshoot hardware, software, and network issues; review footage; assist onboarding and system setup; document cases; escalate complex issues to engineering; coordinate with field services and internal teams to ensure system reliability and customer success.