Jobs at Duck Creek Technologies

The Senior Product Manager, Integrations defines and executes the integration strategy for Duck Creek's products, focusing on APIs, iPaaS, and integration solutions while collaborating with engineering and cross-functional teams.

Support and manage executive office operations for senior leaders across APAC: maintain governance routines, trackers, dashboards, and risk logs; prepare executive presentations and reports; coordinate cross-functional programs, meetings, events, travel, and stakeholder communications; support PMO governance and employee engagement activities.

Manage client projects end-to-end to deliver on time, within scope and budget. Define scope, create detailed project plans, track progress, manage changes, report/escalate, maintain documentation, produce presentations, and create process maps and spreadsheets. Requires client-facing coordination and travel.

The VP of Sales will lead the sales team, build relationships with P&C carriers, implement sales strategies, ensure quota attainment, and maintain accurate account information while supporting customer engagement and presentations.

The Senior Analyst, Tax prepares tax returns, manages compliance, supports audits, and collaborates with finance teams while maintaining tax databases.

The Principal Software Architect leads architectural practices across multiple teams, integrating modern technologies like AI/ML and cloud-native solutions while mentoring and collaborating on strategic initiatives.

Own the post-sale operational support relationship for enterprise customers: lead escalations and major incidents, coordinate Support/Engineering/Cloud teams, ensure SLA/SLO adherence, run service reviews, drive root-cause analysis and corrective actions, and advocate for customer outcomes.

The Principal Product Manager, Policy oversees the product direction for Duck Creek's Policy Administration System, focusing on customer outcomes, regulatory compliance, and sustainable operations. This role involves driving the product roadmap and collaborating with various teams to deliver high-impact capabilities.

The Lead Revenue Accountant will manage month-end close, GL account reconciliations, and revenue accounting processes while ensuring compliance with ASC 606 and overseeing various accounting tasks and systems.

Lead global tax function activities including ASC 740 tax provision reporting, federal/state/international compliance, indirect tax operations, audits, tax planning, and process improvements. Partner with Finance, Legal, Treasury, and external advisors to support M&A, entity rationalization, transfer pricing, and tax technology implementations while ensuring accurate, timely, and compliant tax reporting across jurisdictions.

The Principal Product Manager for Billing defines product strategy and roadmap, ensuring efficient billing capabilities and compliance while collaborating with cross-functional teams to deliver scalable solutions.

The role involves designing and executing performance tests, optimizing application performance, mentoring engineers, and integrating testing in DevOps workflows.

The VP of Data & AI Engineering leads Duck Creek's enterprise data and AI strategy, overseeing global teams, implementing scalable platforms, and ensuring data governance and responsible AI practices.

Lead executive-level ownership of strategic enterprise customer accounts to drive retention, growth, and value realization. Build C‑suite relationships, lead governance and strategic account plans, coordinate cross-functional delivery, manage escalations, and pursue expansion opportunities while ensuring account profitability and alignment between customer objectives and Duck Creek solutions.