Jobs at Duck Creek Technologies

As a Senior Application Support Analyst, you will ensure optimal performance of Duck Creek applications, providing expert support, troubleshooting, and collaborating with teams to enhance client satisfaction in the insurance sector.

The Application Support Administrator provides support to Duck Creek customers by managing support cases, facilitating resolutions, and ensuring effective communication throughout the process.

The Senior Analyst, Tax prepares tax returns, manages compliance, supports audits, and collaborates with finance teams while maintaining tax databases.

The Senior FP&A Analyst provides financial analysis for business units, supports budgeting and forecasting, conducts variance analysis, and collaborates on financial reporting to drive strategic decisions.

The Application Architect defines application requirements, ensures components align with architecture, analyzes product implementations, and addresses data issues. They transform customer requirements, perform design reviews, and provide technical guidance on AI usage and software configurations.

The Principal Product Manager for Billing defines product strategy and roadmap, ensuring efficient billing capabilities and compliance while collaborating with cross-functional teams to deliver scalable solutions.

Lead the design and implementation of cloud infrastructure solutions. Ensure alignment with enterprise architecture and drive cloud engineering practices for optimization and resilience.

The Senior Director of Solution Partnerships leads the identification and execution of strategic partnerships to strengthen Duck Creek's position in the insurance technology ecosystem, collaborating across departments to drive growth and enhance customer value.

The Senior Product Marketing Manager develops and executes strategies for market positioning, messaging, and enablement of Duck Creek's products, collaborating with various teams to drive demand and market differentiation.

The Lead Revenue Accountant will manage month-end close, GL account reconciliations, and revenue accounting processes while ensuring compliance with ASC 606 and overseeing various accounting tasks and systems.

The VP of Data & AI Engineering leads Duck Creek's enterprise data and AI strategy, overseeing global teams, implementing scalable platforms, and ensuring data governance and responsible AI practices.

The Senior Product Manager, Integrations defines and executes the integration strategy for Duck Creek's products, focusing on APIs, iPaaS, and integration solutions while collaborating with engineering and cross-functional teams.

The role involves designing and executing performance tests, optimizing application performance, mentoring engineers, and integrating testing in DevOps workflows.

The UX Program Manager leads operational programs for UX delivery, focusing on cross-functional initiatives, design systems, and AI-enabled workflows to enhance quality and efficiency across product teams.

The Manager of Customer Success Operations is responsible for enhancing customer satisfaction, retention, and growth by implementing best practices, managing workflows, and collaborating across departments to align customer initiatives with organizational goals.

Lead a portfolio of medium/large Duck Creek OnDemand and OnPrem accounts as the primary trusted advisor. Drive adoption, renewals, upsells, and NRR/GRR; coordinate across partners and internal teams; manage risks, support case resolution, governance meetings, and mentor junior CSMs to ensure customer success and referenceability.

The Senior Analyst, Customer Success Operations will analyze customer data, develop operational strategies, and enhance customer satisfaction by collaborating with various teams, ensuring effective onboarding and support programs, and optimizing tools.

The Senior Analyst will enhance customer success through data analysis, operational strategy development, and cross-functional collaboration to improve customer satisfaction and retention.

The Lead Business Architect oversees business strategies, defines capabilities, and collaborates on technology imperatives for multiple projects in the P&C insurance industry.

The Software Solutions Engineer III will define and review technical requirements, develop customized software solutions, and ensure adherence to quality standards.