Jobs at Dr. Squatch

Leads cross-functional product commercialization and strategic launches across Product, Marketing, Supply Chain, Manufacturing, and Finance. Manages stage-gate processes, timelines, weekly meetings, launch communications, deliverables, and deadlines. Identifies process gaps, develops scalable solutions, drives operational efficiencies, and supports the growth of the Commercialization function.

Leads day-to-day operations with an outsourced customer support partner, including queue management, launch preparation, training, escalations, policies, macros, review moderation, NPS, CSAT, reporting, and customer sentiment programs. The role resolves complex issues, identifies process improvements, manages support platforms, and advocates for customer-focused solutions across Marketing, Operations, Retail, and Product teams.

Leads daily manufacturing shift execution for cold-process soap and deodorant production, overseeing safety, quality, output, staffing, labor utilization, GMP compliance, and housekeeping. Coaches production leads and hourly associates, manages attendance and training, monitors performance metrics, coordinates with Planning, Maintenance, Quality, Warehouse, EH&S, and HR, and drives continuous improvement through standard work, 5S, root cause analysis, and visual management.

Lead commercial management and strategic growth for major UK grocery and high-street retail accounts. Own joint business planning, account P&Ls, forecasting, promotional investment, and cross-functional execution. Build retailer relationships, use category/shopper insight to drive range and space improvements, and optimise shelf performance to meet sales and margin targets.

Lead R&D and formulation across soaps, deodorants, body care, hair care, and skincare. Own technical strategy, innovation pipeline, and manufacturing scale-up. Manage external manufacturers and suppliers, optimize cost and quality, and build scalable development processes. Recruit, mentor, and operate as a player‑coach to evolve R&D capabilities for rapid retail and omnichannel growth.

As a TikTok Creative Manager, you'll lead Dr. Squatch's TikTok strategy by developing content, managing creator relationships, and analyzing performance to grow brand presence and engagement.

Own the direct-response creative strategy across Meta, TikTok, and TikTok Shop, connecting creative investment to revenue growth. Build testing frameworks, content pipelines, performance dashboards, and scalable creative infrastructure. Lead a high-velocity performance creative team, manage agencies and creators, and partner with brand, e-commerce, analytics, and performance marketing teams. Develop platform-native content, guide international expansion, and use metrics such as CTR, CVR, and ROAS to determine what to scale, iterate, or stop.

Build and grow Jukebox’s consumer brand by shaping positioning, voice, creative direction, campaigns, partnerships, PR, organic social, creator strategy, retail presence, and new growth opportunities. The role combines strategic brand building with hands-on execution across budgets, timelines, partners, and cross-functional teams. It requires strong cultural awareness, commercial judgment, creativity, ownership, and the ability to turn ideas into consumer experiences.

Own end-to-end Walmart supply chain and operations for a $200M+ business: forecasting, replenishment, OTIF/fill-rate, item setup, EDI/PO order management, order-to-cash, deduction resolution, and cross-functional partnership with Finance, Supply Chain, and Sales to prevent stock issues and drive operational excellence.

Own and grow myjukebox.com and digital channels (email, SMS, loyalty, subscription). Build high-converting site experiences and lifecycle journeys, run CRO and performance testing, support launches, analyze ecommerce metrics, and lead cross-functional execution and operations to drive conversion, retention, and LTV.

Lead retention, subscription, loyalty, and lifecycle marketing to grow DTC customer LTV. Own retention strategy, P&L, vendor relationships, and a team of five across email, SMS, and direct mail while partnering with product, growth, finance, and executive leadership.

Senior UX Designer leads user research, usability testing, information architecture, and interaction design for e-commerce flows. Owns research repository, defines UX patterns, builds wireframes/prototypes, ensures consistency and accessibility, and partners with Product Design and Engineering for scalable, component-based handoffs.

Develop and maintain production schedules, manage inventory and safety stock, coordinate across Procurement, Production, Logistics, Quality and Engineering, schedule work orders and shipments, monitor WMS/ERP data integrity, and deliver performance and strategic analyses to improve efficiency and prevent stock issues.