Jobs at Dr. Squatch

Own and grow myjukebox.com and digital channels (email, SMS, loyalty, subscription). Build high-converting site experiences and lifecycle journeys, run CRO and performance testing, support launches, analyze ecommerce metrics, and lead cross-functional execution and operations to drive conversion, retention, and LTV.

Lead retention, subscription, loyalty, and lifecycle marketing to grow DTC customer LTV. Own retention strategy, P&L, vendor relationships, and a team of five across email, SMS, and direct mail while partnering with product, growth, finance, and executive leadership.

Senior UX Designer leads user research, usability testing, information architecture, and interaction design for e-commerce flows. Owns research repository, defines UX patterns, builds wireframes/prototypes, ensures consistency and accessibility, and partners with Product Design and Engineering for scalable, component-based handoffs.

The Associate Director will manage and optimize business systems, lead a team of engineers, develop strategic initiatives, and ensure systems align with business goals.

Develop and maintain production schedules, manage inventory and safety stock, coordinate across Procurement, Production, Logistics, Quality and Engineering, schedule work orders and shipments, monitor WMS/ERP data integrity, and deliver performance and strategic analyses to improve efficiency and prevent stock issues.

Lead commercial management and strategic growth for major UK grocery and high-street retail accounts. Own joint business planning, account P&Ls, forecasting, promotional investment, and cross-functional execution. Build retailer relationships, use category/shopper insight to drive range and space improvements, and optimise shelf performance to meet sales and margin targets.

Lead R&D and formulation across soaps, deodorants, body care, hair care, and skincare. Own technical strategy, innovation pipeline, and manufacturing scale-up. Manage external manufacturers and suppliers, optimize cost and quality, and build scalable development processes. Recruit, mentor, and operate as a player‑coach to evolve R&D capabilities for rapid retail and omnichannel growth.

Own and optimize email and SMS lifecycle campaigns for engagement, conversion, and retention. Manage campaign calendars, segmentation in Klaviyo and Postscript, execute A/B tests, ensure deliverability and QA, partner cross-functionally, report performance, and recommend optimizations to drive revenue.

As a TikTok Creative Manager, you'll lead Dr. Squatch's TikTok strategy by developing content, managing creator relationships, and analyzing performance to grow brand presence and engagement.

Manage day-to-day ecommerce site operations and Shopify/CMS content, configure promotions/discounts, execute product launches and campaigns, perform comprehensive QA and inventory updates, coordinate cross-functional launch timelines, analyze campaign performance, maintain processes and documentation, and recommend optimizations to improve site performance and customer experience.

Manage the creative product launch pipeline across packaging, artwork, and retail programs. Coordinate cross-functional teams, own proofing and approval workflows, lead launch meetings, track timelines/risks, consolidate feedback, and improve processes and tools to ensure timely, accurate asset readiness for product launches.

Own end-to-end Walmart supply chain and operations for a $200M+ business: forecasting, replenishment, OTIF/fill-rate, item setup, EDI/PO order management, order-to-cash, deduction resolution, and cross-functional partnership with Finance, Supply Chain, and Sales to prevent stock issues and drive operational excellence.