Jobs at Dr Lal PathLabs

Provides day-to-day IT helpdesk support, resolves user tickets, maintains branch infrastructure and network uptime, configures hardware and user access, coordinates equipment vendors, manages IT inventories, supports endpoint security and compliance, and maintains IT documentation, checklists, SOPs, and audit records.

Drive new business growth in Kota by prospecting clinicians, hospitals, corporate clients, and franchise partners. Build lead pipelines, conduct customer meetings, assess needs, present diagnostic solutions, manage proposals and negotiations, and close deals. Maintain customer relationships, organize business and scientific engagement activities, record sales activity in LIMS, and report on funnel performance and market insights. The role targets 25 qualified leads monthly, 10 daily prospect meetings, a 30% proposal conversion rate, and 75% MSL productivity.

Manages accounts payable and receivable operations, including invoice processing, vendor payments, collections, invoicing, payment booking, bank and debtor reconciliation, GST and TDS compliance support, RGHS billing settlements, documentation, and audit readiness. Uses Tally, Excel, and LIMS to maintain accurate financial records, track collections, reconcile transactions, and support cash-flow operations.

Leads the organization’s full HR function, including workforce planning, talent acquisition, performance management, HR operations, statutory compliance, payroll governance, learning and development, engagement, culture, succession planning, HR analytics, and manager effectiveness. The role partners with senior leadership to improve workforce efficiency, build leadership pipelines, strengthen employee experience, ensure audit readiness, and align people strategy with business growth.

Leads the organization’s marketing and growth strategy across B2C, digital acquisition, CRM, retention, brand, territory, doctor, and channel marketing. Owns revenue growth, patient acquisition, digital bookings, customer lifecycle programs, marketing analytics, ROI, budgeting, agency management, and team development. Partners cross-functionally with Sales, Operations, Medical, Technology, Customer Experience, and Finance to improve commercial performance across centers and markets.