Jobs at Doss

Leads a team of Forward Deployed Product Managers and owns complex enterprise client implementations from discovery through design, configuration, data migration, UAT, training, and go-live. The role manages client outcomes, develops team members, improves delivery processes, partners with technical teams, supports product capabilities, and drives AI-enabled automation. It is a hands-on player-coach position requiring ERP implementation leadership, systems thinking, technical problem-solving, and people management experience.

Leads the Forward Deployed Services team and manages complex enterprise customer portfolios through discovery, process design, platform configuration, integrations, data migration, UAT, training, and go-live. This player-coach role owns customer outcomes, develops team members, improves delivery practices, contributes to product capabilities, and drives AI-enabled process improvements. The role requires systems thinking, technical problem-solving, analytical judgment, and experience leading or mentoring teams in engineering, consulting, finance, operations, product operations, or technical program management.

Supports end-to-end ERP implementations, including process discovery, solution design, system configuration, data cleansing, schema setup, testing, rollout, and post-go-live support. Analyzes supply chain and business operations data, prepares documentation and training materials, troubleshoots integrations, and maintains project reporting. The role works directly with clients and U.S. implementation teams to translate business requirements into technical specifications, workflows, and automation designs.

Support client ERP implementations from process discovery and solution design through configuration, data migration, testing, rollout, and hypercare. Analyze supply chain and operational data, document business processes, configure workflows, validate schemas, troubleshoot issues, and maintain project dashboards. Collaborate with clients and product, engineering, support, and PMO teams to resolve problems, improve processes, and deliver successful implementations.

Prospect and engage potential customers through calls, email, social media, and networking; qualify leads, book demos, manage pipelines, reach decision-makers, and meet sales quotas. Collaborate with growth and sales leadership to refine targeting, messaging, and outreach processes. This full-time, in-person role offers a performance-based path to Account Executive within 12–18 months.

Generate and qualify leads, book demos, prospect mid-market accounts through phone, email, social media, websites, and networking events, and engage decision-makers. The SDR will support growth marketing leads, refine targeting and messaging with sales and growth teams, manage multiple outreach plays, and achieve quota. This early sales hire will work closely with founders and growth leaders with potential progression into an AE or SDR Manager role.

Design and build DOSS’s core platform, including flexible data models, schema-as-code, versioned migrations, AI-assisted tooling, declarative APIs, data warehousing, observability, search, and enterprise guardrails. Scale graph-based and ETL architectures, deploy reliable cloud applications, mentor engineers, and collaborate with product and design to deliver resilient operational systems.

Build and scale DOSS’s referral partnerships channel by identifying high-fit service providers, earning their trust, activating 10–15 priority partners, and generating qualified pipeline. Manage partner relationships, referral attribution, revenue-share processes, CRM hygiene, and lead handoffs with Sales, Marketing, and Partnerships. Focus on converting partner relationships into revenue outcomes while operating autonomously in an early-stage, ambiguous environment.

Lead post-sales ERP implementations for 1-2 large clients: discover workflows, design data models and integrations, configure the DOSS platform, run UAT and go-live, train clients, drive retention and upsell, and feed product improvements leveraging automation and AI.

Own the SDR function and net-new pipeline, leading a team of eight SDRs while scaling hiring and development. Manage top-of-funnel KPIs, outbound sequences, experimentation, coaching, dashboards, and cross-functional collaboration. Build a promotion path to develop SDRs into Account Executives, improve conversion and pipeline quality, and report performance to the Head of Growth.

The Portfolio Manager leads a PMO team, managing complex client relationships throughout the post-sales lifecycle from discovery to implementation and go-live, while also mentoring team members and driving automation and AI improvements.

Own paid acquisition end-to-end across Google, LinkedIn, and Meta. Build and scale channels, run rigorous A/B experiments, instrument funnel metrics, optimize creative and landing pages, and report spend, efficiency, and pipeline contribution while collaborating with product marketing, sales, and design.

Architect and build the core frontend for a collaborative cloud platform, focusing on flexible infrastructure and technical roadmap features.

Design and build a schema-as-code platform for data warehouses, including a Git-style version control system and AI-assisted tooling, while ensuring security and performance.

Design and build an EAV data model and schema-as-code platform, manage schema migrations, engineer AI tools, and mentor teams.

Design and build a flexible schema platform and migration engine for a data warehouse, while mentoring and enhancing team culture.

As a Frontend Engineer, you will create intuitive web experiences, contribute to roadmaps, build flexible infrastructures, and implement designs from Figma.

Own applied AI end-to-end: select and operate foundation models, build Dossbot for natural-language ops and automation, create AI-assisted schema/workflow tooling, design permission-aware agentic automations, and implement evals and observability for safe production use.

Own paid acquisition end-to-end across Google, LinkedIn, and Meta: set strategy, execute campaigns, run rigorous A/B experiments, measure funnel metrics, optimize CAC, launch and scale channels, and report pipeline and efficiency to Growth leadership while collaborating with product marketing, sales, and design.

The Account Executive will sell our core platform to Mid-Market businesses, manage inbound prospects, and identify account expansion opportunities, working closely with the CEO and shaping the sales organization.