Teams at Doss

Leads a team of Forward Deployed Product Managers and owns complex enterprise client implementations from discovery through design, configuration, data migration, UAT, training, and go-live. The role manages client outcomes, develops team members, improves delivery processes, partners with technical teams, supports product capabilities, and drives AI-enabled automation. It is a hands-on player-coach position requiring ERP implementation leadership, systems thinking, technical problem-solving, and people management experience.

Leads the Forward Deployed Services team and manages complex enterprise customer portfolios through discovery, process design, platform configuration, integrations, data migration, UAT, training, and go-live. This player-coach role owns customer outcomes, develops team members, improves delivery practices, contributes to product capabilities, and drives AI-enabled process improvements. The role requires systems thinking, technical problem-solving, analytical judgment, and experience leading or mentoring teams in engineering, consulting, finance, operations, product operations, or technical program management.

Supports end-to-end ERP implementations, including process discovery, solution design, system configuration, data cleansing, schema setup, testing, rollout, and post-go-live support. Analyzes supply chain and business operations data, prepares documentation and training materials, troubleshoots integrations, and maintains project reporting. The role works directly with clients and U.S. implementation teams to translate business requirements into technical specifications, workflows, and automation designs.