Jobs at Donorbox

Edit, proofread, fact-check, and optimize blogs and marketing content for clarity, brand consistency, SEO, AEO, and AI search visibility. Research topics, create blog briefs, collaborate with writers, publish through WordPress, create email campaigns in ActiveCampaign, update existing content, support product launches, analyze performance using GSC and GA4, and conduct market research.

Creates and optimizes nonprofit-focused blog, email, product, and educational content. Manages content calendars and external writers, supports SEO/AEO and lifecycle campaigns, builds email campaigns, maintains segmentation and automation workflows, analyzes performance metrics, and collaborates with product marketing, growth, customer success, product, and design teams. The role requires strong B2B SaaS marketing expertise, excellent writing skills, and data-driven content optimization.

Manage and retain strategic Tier 1 nonprofit accounts, build executive relationships, drive product adoption and revenue, support renewals and expansion, analyze customer data, resolve issues, develop account strategies, and track interactions in CRM systems. The role requires strong nonprofit fundraising knowledge, B2B SaaS customer success experience, communication, organization, empathy, and independent judgment.