Docflow Labs

Docflow Labs builds AI agents that run the back office for DME and HME suppliers and other specialty healthcare providers: prior authorization, intake, order entry, and eligibility and benefits checks. The work that buries these teams is not clinical. A single patient order can mean a faxed referral to read and classify, a prior authorization to submit to one of a dozen payer portals, a follow-up a week later to find out whether it was approved, and a stack of updates typed back into the provider's system of record. Multiply that by thousands of orders a month and you have entire departments doing work no one went into healthcare to do. Our agents do that work. They log into the same systems a person would: Brightree and other systems of record, and payer and utilization-management portals such as eviCore, Carelon, CareCentrix, Availity, UnitedHealthcare and state Medicaid portals. They read the documents, fill the forms, write the result back to the order, and follow up until the payer decides. Every action is recorded with a screenshot and a full session trace, so a provider's team can audit exactly what was done on every order. When an agent hits something it should not decide alone, it stops and asks a human instead of guessing. We are HIPAA compliant and handle PHI for every customer we serve. Customers start with a 30-day paid pilot on a single workflow, see real orders processed within weeks, and expand from there. Most of our growth comes from customers handing us their next workflow. We are a team of six based in North Hollywood, Los Angeles, founded in 2025. We are revenue-funded, our recurring revenue quadrupled over the last five months, and our pipeline is bigger than we can currently work. Learn more at docflowlabs.com.