Docflow Labs

Docflow builds AI agents that run the back office for specialty healthcare providers — the organizations that get equipment, supplies, and ongoing care to patients outside the hospital. The work that buries these teams is not clinical. It is document intake, prior authorizations, order entry, eligibility and benefits checks, and endless hours inside payer portals. A single patient order can mean a faxed referral to read and classify, a prior authorization to submit to one of a dozen portals, a follow-up a week later to find out whether it was approved, and a stack of updates typed back into the provider's system of record. Multiply that by thousands of orders a month and you have entire departments doing work no one went into healthcare to do. Our agents do that work. They log into the same systems a person would — the provider's system of record and dozens of payer and utilization-management portals — read the documents, fill the forms, and write the results back. Every action is recorded: a screenshot and a full session trace for every step, so a provider's team can audit exactly what was done on every order. When an agent hits something it should not decide alone, it stops and asks a human instead of guessing. We are HIPAA compliant and handle PHI for every customer we serve. Customers start with a paid pilot on a single workflow, see real orders getting processed within weeks, and expand from there. Most of our growth comes from customers handing us their next workflow. We are a small founding team based in North Hollywood, Los Angeles. We are revenue-funded, our recurring revenue quadrupled over the last five months, and our pipeline is bigger than we can currently work.