Jobs at Dhan

Create motion graphics, UI animations, micro-interactions, and interactive Rive and Lottie animations for digital products, marketing campaigns, social media, and brand experiences. Collaborate with Product, Design, Brand, and Marketing teams, use AI-powered creative tools, and optimize animations for web and mobile performance while maintaining brand consistency.

Manage end-to-end onboarding and registration for Authorised Persons, including KYC and document verification, IPV coordination, agreement execution, exchange submissions, regulatory follow-ups, modifications, cancellations, record maintenance, status tracking, and MIS reporting. Coordinate with partners, relationship managers, internal teams, and stock exchanges to resolve issues and complete applications accurately within required timelines.

Support authorised persons and partners through calls, chats, and emails involving trading, accounts, payouts, compliance, and operational processes. Coordinate with internal teams to resolve queries within SLAs, assist with platform onboarding and training, maintain interaction records, prepare reports, communicate updates, and identify recurring issues and process improvements to strengthen partner satisfaction and retention.

Own the complete SEO lifecycle across Raise’s financial products, including technical, on-page, performance, content, app store, AEO, and GEO optimization. Conduct audits, improve Core Web Vitals and site structure, identify content opportunities, monitor traditional and AI search visibility, and report on performance. Collaborate with design and development teams while developing AI-assisted workflows and independently driving organic growth initiatives.

Own and execute end-to-end SEO and ASO strategies for a fintech platform. Responsibilities include technical SEO, content and keyword strategy, link building, performance optimization, technical audits, structured data, app listing optimization, analytics reporting, competitive research, and cross-functional collaboration with content, design, product, and engineering teams.

Support day-to-day HR operations, including payroll coordination, HRMS updates, employee documentation, background verification, leave and attendance, benefits, performance activities, reporting, compensation benchmarking, audits, and employee lifecycle processes. The role coordinates with HR, Finance, managers, and employees while improving HR processes and HRMS workflows.

Supports business intelligence projects involving SQL, Python, data analysis, ETL, data migration, reporting, dashboards, forecasting, and basic machine learning. The intern collaborates with BI, data engineering, product, and other teams to prepare data, generate insights, document work, and support business requirements while gaining hands-on experience with real business data.

Own end-to-end broker partnerships for Stratzy’s algo marketplace, including prospecting, pitching, commercial negotiations, contracting, and integration handoff. Build senior relationships with broker stakeholders, coordinate technical and compliance requirements, manage partnership pipelines and timelines, and track deal progress. The role requires deep knowledge of India’s broking ecosystem, API integrations, regulatory requirements, and broker technology stacks, along with strong negotiation and stakeholder-management skills.

Manage inbound client queries across app, chat, WhatsApp, and email; resolve or triage issues; maintain accurate CRM records; track interactions through closure; meet response SLAs; and coordinate with Product, Technology, Operations, and Product Specialists to deliver a consistent client experience.

Manage end-to-end compliance for Authorised Persons under SEBI, Exchange, and stock broker requirements. Responsibilities include onboarding, registration, monitoring, audits, regulatory reporting, surveillance, inspections, documentation, training, regulatory updates, and stakeholder coordination. The role also involves reviewing alerts, identifying compliance gaps, maintaining records and MIS, coordinating with NSE, BSE, and MCX, and ensuring AP compliance with applicable regulations.

Create visual experiences across apps, websites, social media, campaigns, and offline channels. Responsibilities include illustrations, icons, product graphics, app assets, social creatives, onboarding visuals, empty states, and reusable visual components. Collaborate with product and design teams to maintain brand consistency and simplify user journeys. The role requires strong visual storytelling, attention to detail, rapid iteration, and proficiency with Figma, Adobe Creative Suite, Rive, and video editing.

Respond to customer queries, resolve or escalate complaints, maintain product and policy knowledge, document interactions in the CRM, meet response and satisfaction metrics, collaborate with internal teams, and collect feedback to improve products and services. The role operates on rotational shifts with weekend work and requires strong communication, empathy, ownership, and problem-solving skills.

Provide production support for financial technology systems by monitoring and resolving incidents, investigating root causes, troubleshooting across the technology stack, and coordinating with engineering teams and data providers. Automate recurring support and deployment processes, analyze stability trends, prepare reports, optimize databases and queries, and participate in design reviews and operational readiness exercises.

Own end-to-end product design for investment and trading experiences, including transaction flows, dashboards, and discovery interfaces. Translate complex challenges into intuitive, scalable designs; collaborate with Product, Engineering, Research, and Business teams; evolve design systems; conduct user research and testing; mentor designers; and ensure high-quality UX, visual design, usability, and design QA across shipped products.

Manage KYC operations for complex non-individual accounts across broking and depository platforms. Oversee onboarding, account changes, closures, CKYC, KRA, FATCA/CRS due diligence, regulatory filings, audits, grievances, SOPs, and operational controls. Lead automation and process improvements with Technology and Product teams while ensuring compliance with SEBI, CDSL, and stock exchange requirements.

Responsible for administering MySQL and PostgreSQL databases, including configuration, monitoring, performance optimization, backup and recovery, replication, security, upgrades, and disaster recovery. The role also supports migrations, troubleshooting, automation, documentation, and on-call activities while collaborating with developers, DevOps, and systems teams.

Owns post-integration broker partnerships from go-live through account growth. Responsibilities include driving usage and trading volumes, resolving operational and technical issues, coordinating with internal technology teams, monitoring adoption and partnership health, conducting business reviews, managing escalations, and maintaining integration documentation. The role requires strong fintech or broking experience, API ecosystem knowledge, cross-functional communication, relationship management, and data-driven account oversight.

Conduct market, competitor, and industry research; support growth, customer acquisition, go-to-market, investing, content, and strategic initiatives; build AI-powered workflows and automations; assist founder thought leadership; and own cross-functional projects from ideation through execution.