Jobs at DH Pace Company, Inc.

Provides administrative and customer service support, including invoicing, payment processing, account maintenance, service request entry, contract coordination, credit card reconciliation, customer communications, and front desk coverage. The role also supports team-building and community outreach activities while meeting billing and documentation deadlines.

Leads back-office administration across multiple Mid-Atlantic offices, overseeing customer service, sales order entry, contracts, accounts payable and receivable, billing, invoicing, auditing, reporting, and administrative staff. The role drives process improvement, ensures compliance with internal controls, collaborates with regional leadership, and trains teams. This is a full-time onsite position in Charlotte, North Carolina, requiring 25%–40% travel to satellite offices.

Develops commercial sales opportunities for doors and related products by meeting decision-makers, assessing customer needs, preparing estimates and proposals, managing the sales process through closing, and maintaining CRM records. Builds relationships with commercial, industrial, healthcare, education, and municipal customers while meeting sales and gross profit targets. May participate in project management and provide consultative solutions for technical and mechanical products.

Develops commercial sales opportunities for doors and related products and services. Builds relationships with building owners, managers, hospitals, schools, colleges, and municipalities; assesses needs; prepares estimates and proposals; manages sales from initial contact through closing; maintains CRM records; and supports project management as needed.

Provides customer support for residential and commercial door, docking, and security products. Responsibilities include creating service and installation tickets, quoting pricing, resolving concerns, conducting follow-up calls, coordinating with dispatch, maintaining ERP records, meeting KPIs, and improving customer experiences. The role requires strong communication, organization, multitasking, problem-solving, and proficiency with Microsoft Office, CRM, and ERP systems.

Handle incoming customer service and sales calls, identify service needs, schedule appropriate solutions, promote products and services, collect accurate customer and job information, and create detailed service tickets for technician dispatch. The role requires professional communication, independent work, task prioritization in a fast-paced environment, and proficiency with Microsoft Office. Schedules include evenings and weekends.

Provides administrative and sales support in a St. Louis office by entering sales orders, processing contracts and purchase orders, coordinating with sales staff to ensure order accuracy, submitting billing and invoices, and assisting customers. The role requires strong attention to detail, computer proficiency, multitasking, and prior office and contract experience.

Supports sales operations through order processing, billing, contract administration, reporting, and customer, vendor, and supplier communication. Responsibilities include handling change orders, pre-liens, cost estimates, sales order billing, and resolving customer issues. The role requires strong organization, attention to detail, communication, multitasking, Microsoft Office proficiency, and the ability to work independently in a fast-paced environment.

Supports national customers and sales teams by identifying opportunities, managing customer relationships, updating CRM and ERP data, preparing proposals, following up on leads, resolving issues, and achieving sales targets. The role also involves consultative sales support, account development, customer service, sales project assistance, and collaboration across teams.

Service and repair commercial garage doors, door hardware, and related products across the Tulsa area. Technicians diagnose issues, recommend products and services, complete job paperwork, and work safely at heights and on ladders. The role welcomes experienced technicians and trainees, provides paid training, and requires a valid driver’s license, safe lifting ability, and professional customer interaction.

Enters and updates data, verifies discrepancies, maintains confidentiality, supports reporting, and helps streamline data processes. The coordinator also communicates with clients and collaborates with technicians, vendors, subcontractors, and internal teams to resolve issues and support account activities. Strong judgment, multitasking, communication, customer relations, and Microsoft Office skills are required. A bachelor’s degree and one year of administrative experience are preferred.

Provides administrative and office support to the sales department, including answering calls, managing documents, entering invoices, service tickets, leads, and sales orders, updating reports, and assisting with customer maintenance programs. The role requires strong organization, attention to detail, customer service, multitasking, and Microsoft Office skills in a fast-paced environment.

Manages construction projects from planning through completion, coordinating subcontractors, staff, schedules, budgets, resources, and project financial outcomes. Reviews plans and technical specifications, ensures projects meet scope and deadlines, manages subcontractor performance, and makes operational adjustments to maintain profitability. Requires construction project management experience, budget oversight, technical document interpretation, software proficiency, and a valid driver’s license.

Manage construction projects from planning through closeout, ensuring completion on schedule and within budget. Review plans, specifications, staffing, resources, permits, submittals, and material orders. Assign responsibilities, coordinate field activities, monitor progress and financial performance, troubleshoot issues, and communicate with customers to resolve problems and develop sales opportunities. Projects may involve carpentry, drywall, or general construction.

Prepare monthly project billing, process contracts, change orders, lien waivers, and related paperwork; establish and maintain project files; provide customer service and administrative support; and complete additional departmental tasks. The role requires strong attention to detail, mathematical and reasoning skills, multitasking ability, efficiency in a fast-paced environment, and proficiency with Microsoft Office and computers.

Manage construction projects from planning through completion, ensuring schedules, budgets, quality standards, and customer expectations are met. Responsibilities include reviewing plans and specifications, ordering materials, coordinating vendors and installations, tracking submittals, monitoring project progress, maintaining job files, verifying bids, and communicating updates to clients, contractors, technicians, and internal teams.

Supports inside sales by contacting residential customers, identifying opportunities, solving problems, and preparing pricing and proposals. Collaborates with management and service technicians on complex projects, estimates labor and materials, submits proposals within 24 hours, maintains CRM and SAM records, supports order entry, and works toward sales objectives. Requires strong customer service, numerical, organizational, multitasking, and technical or mechanical aptitude.

Supports project managers in the Carpentry Department by maintaining project files, processing contracts and project documentation, preparing monthly progress billings, handling correspondence, and completing project audits. The role requires strong attention to detail, Excel and Microsoft Office skills, mathematical and reasoning ability, multitasking, and customer service in a fast-paced environment.

Manage and optimize paid search campaigns across Google, Microsoft, and OpenAI advertising platforms. Responsibilities include keyword research, bidding, budgeting, ad copy, A/B testing, conversion tracking, analytics, landing page optimization, CRO, campaign reporting, and performance recommendations. The role requires analyzing data across multiple platforms, improving ROI and conversions, and communicating digital marketing strategies to leadership.

Manages daily service and installation operations, including scheduling, dispatching, workload and labor planning, project execution, budget control, customer satisfaction, operational reporting, performance improvement, and employee hiring, training, and development.