Teams at DH Pace Company, Inc.

Handles incoming customer service and sales calls, identifies service needs, schedules appropriate solutions, promotes products and services, gathers accurate information for technicians, and creates detailed service tickets for dispatcher assignment. The role requires professional communication, independent work, task prioritization in a fast-paced environment, and proficiency with Microsoft Office. Work is based in Olathe, Kansas, with hybrid eligibility and nontraditional schedules.

Coordinates nationwide client accounts by entering and maintaining data, correcting discrepancies, organizing reports, and supporting data processes. The role liaises with technicians, vendors, subcontractors, and clients while providing communication, problem-solving, and basic account-management support. Candidates should be organized, able to multitask in a fast-paced environment, communicate effectively, use Microsoft Office, and exercise sound judgment.

Verifies and processes daily invoices, reviews job tickets, ensures labor and job costs are billed accurately, audits billing, processes transactions, and meets production and month-end requirements. The role also provides administrative support and requires attention to detail, customer service, multitasking, computer proficiency, and office experience.