Jobs at DevRev

Own a portfolio of enterprise and growth accounts end-to-end from implementation through adoption, renewal health, and expansion. Resolve and manage customer tickets, validate AI-driven triage, coordinate engineering escalations, drive product adoption, quantify business value, conduct enablement and business reviews, and identify renewal and expansion opportunities. The role combines customer success, technical support, relationship management, and AI-enabled account operations.

Develop and deploy AI agents, integrations, automations, and workflow solutions for customers. Build knowledge graphs and connect SaaS and non-SaaS systems using APIs, webhooks, and real-time architectures. Optimize AI performance through prompt engineering and semantic search, analyze data with SQL, create dashboards, prototype solutions, conduct technical demonstrations, and collaborate across customer-facing and internal teams. The role involves approximately 30% customer engagement and up to 80% travel.

Develop and deploy AI agents, integrations, and automations for customer workflows. Build knowledge graphs, synchronize data across SaaS and non-SaaS systems, and implement APIs, webhooks, and real-time architectures. Optimize AI performance through prompt engineering and semantic search, write SQL and dashboards, prototype solutions, conduct technical demos, and collaborate with customers and cross-functional teams. The role is 30% customer-facing, requires strong software and cloud deployment skills, and involves up to 80% travel.

Build and deploy AI agents, integrations, automations, and vertical solutions on the DevRev platform. Own implementation partner onboarding, enablement, certification, delivery, adoption, and ongoing success. Develop reusable tools and frameworks, integrate APIs and data systems, troubleshoot with SQL and observability, optimize AI performance, and provide technical guidance to customers, partners, product, engineering, and go-to-market teams.

Own full-cycle recruiting for go-to-market roles across the Americas, including sourcing strategy, talent mapping, candidate engagement, hiring-manager partnership, structured evaluations, pipeline management, offer coordination, and onboarding support. Use recruiting metrics to improve hiring velocity and pipeline health while maintaining accurate ATS records and continuously refining hiring workflows.

Designs and manages strategic partner programs, including joint go-to-market, co-selling, marketplace, certification, and enablement initiatives. Owns end-to-end execution, coordinates internal and external stakeholders, tracks milestones, and establishes dashboards, reporting, processes, and operating cadences. Translates partnership strategy into measurable programs and maintains leadership visibility into partner status, priorities, and results.

Leads technical pre-sales and partner enablement for DevRev’s SaaS platform. Responsibilities include discovery, solution architecture, demos, proofs of concept, technical proposals, workshops, certifications, roadmap alignment, QBRs, co-selling, and partner relationship development. The role also builds technical partner communities, supports co-marketing, identifies expansion opportunities, and translates partner business needs into AI-driven solutions. Extensive travel and collaboration with Sales, Product, GTM, support, and field engineering teams are required.

Own enterprise AI engagements from discovery through production deployment. Design, build, integrate, debug, evaluate, and harden agentic systems using LLMs, RAG, tool calling, workflows, and guardrails. Lead technical workshops, proofs of concept, solution scoping, and executive ROI discussions. Measure adoption, containment, accuracy, and cost outcomes; create reusable delivery assets; enable partners; and provide product feedback. The role is customer-embedded and requires sustained on-site presence during engagements.

Own the architecture, development, and operation of scalable data pipelines, distributed data systems, databases, and data products. Define data quality and reliability standards, optimize data models and SQL workloads, build reusable infrastructure, and establish testing, observability, and deployment practices. Partner with engineering, AI, data science, and product teams to deliver reliable data solutions, influence platform strategy, and mentor engineers.

The Solutions Engineer will support direct sales cycles, providing technical expertise and tailored solutions for customers, while collaborating closely with Sales, Product, and Engineering teams.

Lead partner-focused technical pre-sales: design solutions, run demos/PoCs, enable and certify partner teams, co-create joint offerings, drive partner adoption and regional revenue while capturing feedback for product and GTM.

Design the communication layer of an AI-native platform, creating messaging experiences and interaction patterns for human and AI communication, while mentoring other designers and collaborating closely with engineering.

Work with the Applied AI Engineering team to design and implement integrations, automations, and AI-driven solutions. Assist with coding, SQL queries, basic data analysis, dashboards, and prompt engineering while receiving mentorship and participating in cross-functional communication.

The Product Designer will shape design infrastructure, maintain design tooling, prototype systems, define interaction patterns, and set production standards, fostering the development of designers through structured critiques.

The Creative & Brand Designer will lead art direction and produce high-quality brand and campaign visuals across varied mediums, influencing peers and ensuring impressive creative output.

Own end-to-end channel partner lifecycle: recruit and onboard VARs/resellers/SIs, co-develop joint business and channel plans, drive partner KPIs and revenue, enable partners, align with sales, and represent DevRev externally.

Partner with customers to understand industrial workflows, systems, and data. Design end-to-end AI solutions, integrations, automations, and agentic workflows; build tailored demos and proofs of concept; support APIs, webhooks, and data pipelines; contribute to technical proposals and solution architectures; and advise customers on applying DevRev’s AI platform to automotive, manufacturing, renewable energy, and IoT use cases.

Drive partner-sourced pipeline and co-sell opportunities with major AI and cloud platform partners. Build and run joint GTM motions, coordinate DevRev and partner sellers on live deals, perform account mapping and joint planning, localize partner strategy for the region, represent DevRev in partner forums, and report on partner-influenced pipeline and relationship health.

The Sales Development Representative will identify and engage prospects, build outreach campaigns, and qualify leads while collaborating across teams using AI tools.

As a Forward Deployed Engineer, you will design, build, and deploy AI agents, integrating them with external systems, optimizing performance, and advising customers on AI architecture and scalability.