Jobs at DevRev

Partners with Japanese enterprise customers to lead discovery, solution design, demos, proofs of concept, technical validation, RFP responses, and security assessments. Collaborates with Sales, Product, Engineering, Customer Success, and local partners to translate requirements into scalable SaaS architectures and integrations. Supports consensus-driven adoption, localized technical content, and Japan-specific compliance, data residency, and customer feedback initiatives.

Partner with Sales, Product, and Engineering to guide customers through platform evaluation and adoption. Lead discovery, design scalable solutions, deliver tailored demos, build proofs of concept, address technical objections, support RFPs, and translate customer requirements into architectures, integrations, and configurations. Enable partners through training and create reusable demo assets, playbooks, and technical documentation.

Own product marketing and go-to-market strategy for AI-powered products across self-serve and enterprise segments. Lead launches, positioning, messaging, competitive intelligence, sales enablement, customer research, experimentation, and KPI measurement. Partner cross-functionally with product, engineering, sales, design, and demand generation to drive adoption, pipeline, activation, and win rates.

Create, maintain, and improve technical documentation for DevRev’s AI product, platform capabilities, and integrations. Partner with product managers and subject-matter experts to structure, draft, review, publish, and sustain content. Analyze support trends, customer feedback, and documentation metrics to identify knowledge gaps and improve self-service. Maintain documentation infrastructure, enforce review processes, and implement AI-assisted drafting, audits, and workflow automation.

Own the end-to-end design of DevRev’s messaging experiences across real-time conversations, asynchronous threads, notifications, and presence. Define interaction patterns for human and AI communication, balance information density and complexity, collaborate with engineering on real-time constraints, contribute messaging patterns to the Arcade design system, and mentor junior designers. The role requires strong systems thinking, conversational interface expertise, and ownership of measurable product outcomes.

Designs and delivers AI-driven business transformation solutions for customers. Responsibilities include architecting and deploying AI agents, integrating CRMs, APIs, databases, and data pipelines, building prototypes and proofs of concept, tuning prompts and agent performance, translating requirements into technical specifications, leading deployment execution, and advising customers on scalable AI architecture. The role is highly customer-facing and requires hands-on coding, cloud, DevOps, system integration, and applied AI expertise.

Leads customer-facing AI transformation projects from business discovery through solution architecture and implementation. Designs scalable AI workflows, agents, integrations, and reusable platform solutions; advises stakeholders; translates requirements for engineering; supports pre-sales; oversees delivery; and ensures performance, security, compliance, and measurable business outcomes. Requires frequent onsite customer engagement and approximately 80–90% travel.

Designs and deploys AI-agent solutions for customers, translating business requirements into scalable architectures. Responsibilities include system integrations, prompt and agent optimization, proofs of concept, custom development, technical demonstrations, project execution, debugging, and customer advising. The role partners across pre-sales, customer success, engineering, and product teams while delivering hands-on AI transformation projects.

Drive enterprise SaaS sales through prospecting, pipeline management, customer discovery, implementation guidance, adoption, expansion, and paid conversion. Build relationships with named accounts, identify decision-makers, gather requirements, communicate use cases, collaborate with Growth, Product, and Engineering, and maintain CRM data. The role requires strategic, entrepreneurial, autonomous, customer-centric selling and an established record in SaaS, IT, or B2B technology sales.

Own enterprise sales across prospecting, pipeline management, customer discovery, implementation guidance, adoption, expansion, and paid conversion. Build relationships with named accounts, identify decision-makers, gather requirements, communicate use cases, and achieve sales quotas. Collaborate with Growth, Product, and Engineering teams, provide customer feedback, create sales content and scripts, and maintain account data in DevRev’s CRM.

Enterprise Account Executive responsible for prospecting and closing named enterprise accounts, managing pipeline against quota, developing partner and channel relationships, guiding customers through implementation and adoption, driving paid conversion and expansion, and maintaining CRM data. The role requires strong SaaS or B2B technology sales experience, enterprise closing expertise, new business development skills, strategic planning, customer relationship management, and comfort operating autonomously in a fast-growing startup.

Leads customer-facing AI transformation initiatives from business discovery through solution architecture and implementation. Designs scalable AI workflows, agents, integrations, and enterprise solutions using DevRev’s platform. Partners with customers, sales, customer success, engineering, and product teams to translate requirements into measurable outcomes. Supports pre-sales, oversees delivery with Applied AI engineers, drives reusable architecture, and ensures performance, security, and compliance. Requires extensive travel for implementations, workshops, and customer engagements.

Develop customer-facing AI agents, integrations, automations, and Knowledge Graph solutions. Connect SaaS and non-SaaS systems through APIs, webhooks, and event-driven architectures. Optimize AI performance with prompt engineering, semantic search, RAG, and evaluations. Write SQL, analyze data, build dashboards, deploy cloud solutions, troubleshoot integrations, conduct technical demos, document solutions, and collaborate with customers and cross-functional teams. The role involves approximately 80% customer engagement and up to 80% travel.

Develop customer-facing AI agents, integrations, automations, and Knowledge Graph solutions. Connect SaaS and non-SaaS systems using APIs, webhooks, and event-driven architectures; optimize AI performance through prompt engineering and semantic search; analyze data with SQL and dashboards; prototype solutions, lead technical demos, collaborate cross-functionally, and guide customer adoption. The role involves approximately 80% customer engagement, 70–80% hands-on implementation, and up to 80% travel.

The Creative & Brand Designer will lead art direction and produce high-quality brand and campaign visuals across varied mediums, influencing peers and ensuring impressive creative output.

Develop and activate DevRev’s partner ecosystem by identifying prospects, conducting personalized multichannel outreach, qualifying partner opportunities, scheduling meetings, supporting onboarding, and generating partner-sourced pipeline. Collaborate with sales, marketing, product, and engineering teams on co-sell strategies. Use AI tools and engagement platforms to optimize messaging, analyze performance, maintain CRM and deal-registration data, and communicate ecosystem insights.

Own enterprise sales across Latin America, developing named accounts, building pipeline with BDRs, and selling through channel partners. Manage customers from discovery and technical requirements through implementation, adoption, expansion, and paid conversion. Maintain pipeline data, collaborate with Growth, Product, and Engineering, gather feedback, create customer-facing content, and meet quotas. The role requires Spanish and English fluency, LATAM enterprise-market knowledge, SaaS or AI sales experience, and up to 50% regional travel.

Own a portfolio of enterprise and growth accounts end-to-end from implementation through adoption, renewal health, and expansion. Resolve and manage customer tickets, validate AI-driven triage, coordinate engineering escalations, drive product adoption, quantify business value, conduct enablement and business reviews, and identify renewal and expansion opportunities. The role combines customer success, technical support, relationship management, and AI-enabled account operations.

Develop and deploy AI agents, integrations, automations, and workflow solutions for customers. Build knowledge graphs and connect SaaS and non-SaaS systems using APIs, webhooks, and real-time architectures. Optimize AI performance through prompt engineering and semantic search, analyze data with SQL, create dashboards, prototype solutions, conduct technical demonstrations, and collaborate across customer-facing and internal teams. The role involves approximately 30% customer engagement and up to 80% travel.

Own full-cycle recruiting for go-to-market roles across the Americas, including sourcing strategy, talent mapping, candidate engagement, hiring-manager partnership, structured evaluations, pipeline management, offer coordination, and onboarding support. Use recruiting metrics to improve hiring velocity and pipeline health while maintaining accurate ATS records and continuously refining hiring workflows.