About DevRev
At DevRev, we're building the future of work with Computer – your AI teammate. Unlike traditional tools, Computer unifies all your data sources, tools, and workflows into a single AI-ready platform, giving employees real-time insights, proactive suggestions, and powerful agentic actions. It extends your existing software with AI-native apps and agents that work alongside your teams and customers – updating workflows, coordinating across teams, and eliminating repetitive work. We call this Team Intelligence: human-AI collaboration that breaks down silos, brings people back together, and frees you to solve bigger problems. Backed by Khosla Ventures and Mayfield with $150M+ raised, DevRev is trusted by global companies across industries.
About the role
As a Solutions Engineer, you will partner closely with Sales, Product, and Engineering to guide customers through the evaluation and adoption of our platform. Acting as a trusted technical advisor, you will lead discovery, design tailored solutions, deliver impactful demos, and support technical validation through proofs of concept.
This role blends technical expertise with customer-facing communication, helping translate complex requirements into scalable solutions while clearly articulating business value.
- Lead customer discovery to uncover business needs and define solution requirements
- Design scalable solutions aligned to customer use cases and technical environments
- Deliver tailored product demos that clearly communicate value and differentiation
- Build and execute proofs of concept (PoCs) and technical validations
- Translate customer requirements into architectures, integrations, and configurations
- Partner with Sales to progress deals by addressing technical objections and risks
- Support RFP/RFI responses and contribute to technical proposals
- Collaborate cross-functionally with Product, Engineering, and Customer Success
- Enable partners through training, workshops, and joint solution development
- Develop reusable demo assets, playbooks, and technical documentation
- 5+ years of experience in Solutions Engineering / Sales Engineering in a B2B SaaS environment
- Strong discovery and qualification skills with a consultative approach
- Proven ability in solution design, translating use cases into scalable architectures
- Experience delivering compelling demos and technical storytelling to diverse stakeholders
- Hands-on experience with technical execution, including APIs, integrations, and PoCs
- Ability to articulate business value and align technical solutions to customer outcomes
- Solid understanding of modern SaaS architectures, APIs, and cloud platforms (AWS, Azure, or GCP)
- Experience with tools such as Postman, SQL, and CRM/CX platforms (e.g., Salesforce, Zendesk, ServiceNow)
- Proficiency in Python or JavaScript/TypeScript is a plus
- Excellent communication skills and ability to work cross-functionally
- Comfortable operating in fast-paced, ambiguous environments
How do we work?
Whatever your role, our values describe what we ask of each other.
Be a bridger
Look beyond your own role. Ask questions, share context and help others get unstuck. That may mean bringing the right people together or picking up a problem that doesn’t necessarily fit neatly into your job description.
Care loudly
We want your perspective, not just your agreement. Speak up when something isn’t working or someone needs support. Give honest feedback with respect for the person receiving it. Don’t let an uncomfortable conversation become an unspoken problem.
Own the outcome
Take responsibility for the result, not just your part in the process. Use AI to move the work forward, not to outsource your judgment. Make the call, check whether it worked and change course when it didn’t. If something goes wrong, own it and help fix it.
That’s DevRev!
DevRev is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
Skills Required
- 5+ years of experience in Solutions Engineering or Sales Engineering in a B2B SaaS environment
- Strong discovery and qualification skills with a consultative approach
- Proven ability in solution design and translating use cases into scalable architectures
- Experience delivering compelling demos and technical storytelling to diverse stakeholders
- Hands-on experience with APIs, integrations, and proofs of concept
- Ability to articulate business value and align technical solutions to customer outcomes
- Understanding of modern SaaS architectures, APIs, and cloud platforms such as AWS, Azure, or GCP
- Experience with Postman, SQL, and CRM/CX platforms such as Salesforce, Zendesk, or ServiceNow
- Proficiency in Python or JavaScript/TypeScript
- Excellent communication skills and ability to work cross-functionally
- Comfort operating in fast-paced, ambiguous environments
What We Do
DevRev is a business software company that brings developers (dev) and customers (rev) together in the era of product-led growth. The company is building an API-first dev-centric CRM that leverages data, design, and machine intelligence to empower devs to build, support, and grow their revs. In times of anemic NPS and high customer churn, DevRev strives to create the world's most customer-centric companies led by happy developers
