Jobs at Desjardins

Investigate and assess medium-complexity property claims and lower-complexity accident and bodily injury claims. Inspect damage, estimate costs and market value, analyze medical and financial information, determine benefit eligibility, negotiate settlements, and finalize claims according to policies, contracts, statutory criteria, and deadlines. The role also supports members, clients, practitioners, and third parties while maintaining strong business relationships.

Investigate, assess, and settle complex property and casualty insurance claims. Evaluate property damage, medical, financial, and employment information; determine benefit eligibility; estimate settlement amounts; negotiate with involved parties; approve claims; and maintain client relationships while meeting policy, contractual, and regulatory requirements.

Provides senior operational risk expertise by preventing and analyzing suspicious or fraudulent transactions, strengthening compliance and internal controls, supporting crisis management and information security, and developing policies, standards, models, and strategic initiatives. Advises stakeholders, diagnoses complex issues, represents the organization before decision-making bodies and external partners, and serves as a subject matter expert and coach.

Provides administrative and operational support for securities advisors, including managing client account transactions, resolving account-related issues, responding to clients and partners, and ensuring compliance with policies and quality standards. The role requires proactive problem-solving, strong interpersonal skills, customer focus, and support for business growth and risk management. This is a 12-month temporary maternity leave replacement position.

Advises managers and management committees on HR programs, policies, workforce planning, employee relations, organizational development, recruitment, compensation, labor agreements, compliance, and training initiatives. Supports hiring decisions, difficult workplace situations, change management, and implementation of HR tools and practices.

Analyze and respond to security incidents, assess vulnerabilities and risks, monitor defensive tools, recommend mitigations, and advise stakeholders on security initiatives, compliance, policies, and remediation plans.

Build and maintain client relationships, identify financial needs, advise on securities products, and promote personalized investment solutions. Support client retention and satisfaction, handle specialized requests, prepare analyses and recommendations, negotiate agreements, and stay current on relevant products, services, and industry standards.

Advises Operations teams on data needs, extracts and analyzes data, develops reports and dashboards, and supports informed business decisions. Identifies opportunities to improve data valorization methods and tools, operationalizes data solutions, presents analytical findings, and helps develop performance indicators and measurement tools.

Manages a large sales, operations, or administrative support function. Develops and tracks business plans, oversees service delivery and projects, improves processes, manages team performance, develops talent, supports organizational change, and ensures member and client satisfaction while aligning activities with strategic priorities.

Owns product backlogs and member/client experience for complex strategic initiatives. Collaborates with developers, business analysts, squads, senior leaders, partners, and external organizations to define solutions, deliver business benefits, establish policies and standards, analyze problems, recommend strategic directions, manage stakeholders, negotiate agreements, and coach other product owners.

Supports securities sales and client relationship development across discretionary management, mutual funds, ETFs, and structured products. Provides administrative and compliance assistance, resolves branch operational issues, supervises cheque deposits, coordinates interest management for new issues, and supports hiring and employee transitions. The role requires client service, personalized investment solutions, operational problem-solving, and knowledge of French.

Manages a large sales, operations, or administrative support function. Develops business and action plans, oversees service delivery and projects, manages team performance, supports talent development and change management, improves processes, produces reports, and ensures alignment with organizational strategy and member or client satisfaction.

Manages a large sales, operations, or administrative support function. Responsibilities include developing and tracking business plans, overseeing services and projects, managing team performance, supporting change and talent initiatives, improving processes, ensuring client satisfaction, and aligning operations with organizational strategy.

Supports sales and business development by managing client relationships, identifying needs, recommending personalized products and services, analyzing data, preparing reports, overseeing portfolios, monitoring satisfaction, and improving service quality. The role advises partners and clients, negotiates product and service terms, supports agreements, and promotes solutions aligned with business objectives, risk management, profitability, and client satisfaction.

Build and maintain relationships with individual and business clients, assess financial needs, and recommend suitable investment, loan, and insurance solutions. Advise clients on financial strategies, manage satisfaction and service quality, monitor industry and regulatory developments, support financing assessments, and participate in community outreach. The role balances client service, business objectives, profitability, and prudent risk management.

Advises clients and partners on strategic projects, business plans, policies, and organizational initiatives. Monitors performance, identifies major issues and opportunities, develops recommendations, represents the business before decision-making bodies, and coordinates complex transformation efforts with internal and external stakeholders. Acts as a subject-matter expert, specialist advisor, coach, and resource for strategic decision-making.

Develop and maintain client relationships while advising on and selling securities products, including mutual funds, ETFs, structured products, stocks, bonds, and options. Process trades, verify client information, ensure transaction compliance, resolve account issues, communicate policies, identify client needs, and provide personalized investment solutions. Monitor industry trends and balance sales objectives with risk management, profitability, and client satisfaction.

Supports securities advisors with administrative and operational account-management tasks, including preparing meeting documents, managing calendars and voicemail, opening accounts, processing forms and transactions, researching client inquiries, resolving issues, and preparing reports. Maintains regular contact with clients, employees, and partners while ensuring service quality, compliance, risk management, and business growth.

Advise individual and business clients on investments, loans, insurance, and broader financial strategies. Build and maintain trusted relationships, assess satisfaction and service quality, identify improvement opportunities, monitor financial-industry trends, and participate in community outreach. The role balances client needs, profitability, business objectives, and prudent risk management while collaborating with internal partners to deliver integrated solutions.

Develop and maintain trusted relationships with individual and business clients. Assess financial needs, recommend investments, loans, insurance, and integrated strategies, and support clients in achieving financial goals. Monitor satisfaction and service quality, identify improvements, stay current on financial trends, conduct community outreach, and balance client service, profitability, business objectives, and prudent risk management.