Teams at Dentsu Creative

Manage and support Salesforce CRM and Pardot for global users, providing L2 support, user and license administration, platform configuration, data management, integrations, marketing automation, troubleshooting, training, reporting, documentation, and continuous improvement. The role serves as a subject matter expert connecting Sales and Marketing needs while maintaining platform best practices and efficiency.

Manage digital media campaigns from planning through reporting, including channel strategy, implementation, optimization, performance analysis, and client presentations. Coordinate internal specialists and external media partners, develop recommendations and schedules, manage budgets and timelines, and translate campaign data into actionable business insights.

Leads planning and delivery of integrated marketing initiatives across multiple channels and workstreams. Manages project plans, budgets, scopes, staffing, forecasting, risks, and profitability while coordinating Account Management, Strategy, Creative, Production, and Finance teams. Facilitates stakeholder communications, status meetings, delivery reviews, process improvements, and new business support. Builds strong client relationships and ensures projects meet timelines, budgets, quality standards, and client expectations.