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As a Customer Success Manager in the Public Sector, you will work closely with customers to optimize their account around DeleteMe's product offering, drive retention, and strategize on the customer lifecycle. Responsibilities include client retention, product expertise, project management, customer growth opportunities, and more.
As a DeleteMe Privacy Advisor, you will assist members in removing their personal data from the internet, troubleshoot 'problem sites,' maintain activity logs, and provide feedback on tooling improvements. Requires 2-4 years of operations or customer support experience, attention to detail, troubleshooting skills, and proficiency in G Suite tools.
Working as a Privacy Advisor at DeleteMe, responsible for assisting members in removing their personal data from the internet, troubleshooting and problem-solving to ensure data removal, and maintaining detailed activity logs.
The Head of Content will be responsible for developing and executing a comprehensive content strategy that aligns with DeleteMe’s brand and business goals. Responsibilities include managing a content calendar, writing and producing original content on cybersecurity and data privacy, collaborating with PR and marketing teams, creating video content, analyzing performance metrics, and staying current on industry trends.
As an Account Manager at DeleteMe, you will partner with the Customer Success team to provide exceptional customer journeys, identify expansion opportunities, and drive revenue growth. Your responsibilities include growing account revenue, acting as a strategic advisor for customers' privacy and security programs, managing expansion pipeline revenue, and collaborating with various teams to bring new products to market. Qualifications include 3-5 years of Account Management or Customer Success experience in Cyber Security or related fields, and excellent communication skills.
Senior Manager of Analytics Engineering responsible for leading the Analytics Engineering team, shaping data infrastructure, data modeling, and data pipelines using technologies like Snowflake, dbt Enterprise, Fivetran, Hightouch on AWS. Responsibilities include team leadership, data modeling, integration, pipeline development, data quality governance, and stewardship. Bachelor's degree in Data Engineering, Analytics, Computer Science or related field, 6+ years of experience in analytics engineering, including 2 years in leadership role.
Lead BI Architect & Analyst role at DeleteMe focusing on BI architecture, analysis, and data storytelling within the SaaS space. Responsibilities include data mart design, dashboard creation, strategic analysis, data storytelling, and collaboration with cross-functional teams.