Jobs at Decisions

Support Human-in-the-Loop data processes by cleaning, validating, and organizing datasets, reviewing AI-extracted transcripts, collecting course catalog information, running basic SQL or spreadsheet analyses, reporting accuracy metrics, and documenting improvements for training data.

Review AI-extracted transcript data against source documents, correct errors, validate required fields, follow workflows and escalation procedures, maintain queue productivity and quality, and document issues for team leads.

Review AI-extracted transcript data, correct errors, validate required fields, follow routing and escalation workflows, maintain queue productivity and quality, and document issues per guidelines.

Collaborate with teams to develop software, analyze requirements, maintain platforms, and improve automation solutions.

Design, build and optimize BPA solutions in ProcessMaker, streamline processes, resolve inefficiencies, and ensure high-quality delivery to clients.

The Senior Business Process Engineer will design, build, and optimize BPA solutions to enhance efficiency and improve customer operations, ensuring reliable delivery and measurable improvements.

As a QA Automation Engineer, manage testing strategies for the Decisions platform, collaborate with teams on automation and manual testing, and ensure product quality through effective communication and documentation.

Administer and optimize Salesforce for GTM teams: manage users and security, build flows and validation rules, maintain data quality, triage support requests, document configurations, and support integrations under senior RevOps guidance to ensure scalable processes and high adoption.

Support and maintain the Salesforce CRM for GTM teams: administer users/security, build flows/validation rules/layouts, manage lead-to-opportunity workflows, resolve support tickets, maintain data quality, assist integrations, and document system configurations and process changes.

The Sales Operations Analyst will manage order forms, maintain Salesforce data, support sales reporting, and assist with onboarding for the Sales team.