Jobs at Decisions

Lead client-facing solution discovery and delivery for Decisions platform implementations. Define outcome-driven scope, plan and execute projects, manage risks, control scope, coordinate cross-functional teams, and ensure solutions deliver measurable business value and adoption.

Review AI-extracted transcript data against source documents, correct errors, validate required fields, follow workflows and escalation procedures, maintain queue productivity and quality, and document issues for team leads.

Review AI-extracted transcript data, correct errors, validate required fields, follow routing and escalation workflows, maintain queue productivity and quality, and document issues per guidelines.

Collaborate with teams to develop software, analyze requirements, maintain platforms, and improve automation solutions.

Manage end-to-end accounting operations including AP, GL, reconciliations, and month/quarter/year close. Prepare US GAAP-compliant financial statements, ensure ASC 606/ASC 842 compliance, support audits, improve accounting systems using QuickBooks and automation tools, and coordinate cross-functional financial recording and vendor management.

Design, build and optimize BPA solutions in ProcessMaker, streamline processes, resolve inefficiencies, and ensure high-quality delivery to clients.

The Senior Business Process Engineer will design, build, and optimize BPA solutions to enhance efficiency and improve customer operations, ensuring reliable delivery and measurable improvements.

As a QA Automation Engineer, manage testing strategies for the Decisions platform, collaborate with teams on automation and manual testing, and ensure product quality through effective communication and documentation.

The Sales Operations Analyst will manage order forms, maintain Salesforce data, support sales reporting, and assist with onboarding for the Sales team.