Teams at Decisions

Lead client-facing solution discovery and delivery for Decisions platform implementations. Define outcome-driven scope, plan and execute projects, manage risks, control scope, coordinate cross-functional teams, and ensure solutions deliver measurable business value and adoption.

Review AI-extracted transcript data against source documents, correct errors, validate required fields, follow workflows and escalation procedures, maintain queue productivity and quality, and document issues for team leads.

Review AI-extracted transcript data, correct errors, validate required fields, follow routing and escalation workflows, maintain queue productivity and quality, and document issues per guidelines.