Teams at Decisions

Support Human-in-the-Loop data processes by cleaning, validating, and organizing datasets, reviewing AI-extracted transcripts, collecting course catalog information, running basic SQL or spreadsheet analyses, reporting accuracy metrics, and documenting improvements for training data.

Review AI-extracted transcript data against source documents, correct errors, validate required fields, follow workflows and escalation procedures, maintain queue productivity and quality, and document issues for team leads.

Review AI-extracted transcript data, correct errors, validate required fields, follow routing and escalation workflows, maintain queue productivity and quality, and document issues per guidelines.