DealerOn
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The Instructional Designer will enhance company performance by developing effective learning solutions. Responsibilities include analyzing training needs, designing curriculum, creating instructional materials, and developing e-learning content while incorporating adult learning theories and best practices.
The Customer Specialist I provides technical support to DealerOn customers, resolving issues through various contact channels while ensuring a high level of customer satisfaction. Responsibilities include ticket creation, troubleshooting, documentation of interactions, and participation in team meetings. The role emphasizes independent work in a dynamic environment and requires effective communication skills.
The Salesforce Administrator at DealerOn is responsible for automating complex business processes, ensuring system efficiency, monitoring new releases, implementing system configurations, creating reports and dashboards, and maintaining data quality. This remote mid-level position requires 3+ years of SFDC admin experience and Salesforce Administrator certification. Key responsibilities include overseeing Salesforce initiatives, conducting organizational assessments, customizing Salesforce apps, managing user permissions, and communicating with stakeholders.
The Quality Assurance Analyst will be responsible for testing efforts and ensuring stability for DealerOn’s Platform and CMS. They will collaborate with Engineering and Product teams in an Agile environment, establish test plans, and conduct manual and automated regression testing while contributing to quality standards.
The Manager of Customer Success is responsible for driving customer satisfaction and success through effective team leadership, communication, and analysis of performance metrics. This role involves solving customer issues, optimizing team operations, and fostering customer relationships while aligning with business objectives and overseeing staff development within the department.
The Digital Advertising Specialist will manage advertising campaigns for auto dealer customers, executing online marketing initiatives across search, display, social, and video advertising. Responsibilities include account management, strategy planning, performance optimization, and ensuring adherence to budgets and metrics while providing actionable insights to clients.
The Territory Sales Representative will manage sales development in an assigned territory, focusing on client retention and revenue growth in the legal industry. Responsibilities include prospecting, client needs analysis, and facilitating purchase decisions. This role demands a proactive approach in a dynamic, remote work environment, emphasizing communication and relationship-building.
Inside Sales Representative responsible for cold calling, qualifying prospects, and closing sales. Remote position with headquarters in Rockville, Maryland.
The Web Designer will be responsible for supporting Implementation and Client Support teams through completing website design changes as requested by clients and creating original designs for client homepages and web design tasks. This is a remote, mid-level position focusing on creating fast, engaging, and high-converting websites using HTML, CSS, JavaScript, and jQuery.
Join DealerOn's IT team as a Desktop Engineer providing end-user support and account administration in a hybrid role. Responsibilities include troubleshooting, software installation, user account provisioning, and security adherence. Preferred 5 years' experience in a fast-paced environment with strong problem-solving skills. Bachelor's degree is required.
Customer Success Manager II responsible for managing customer accounts, analyzing digital performance, resolving issues, and driving customer retention. Remote position requiring 2+ years of customer support experience and knowledge of Google Analytics and Salesforce Service Cloud.