Jobs at David Lloyd Clubs

Handles member queries and requests through chat, telephone, and email. Processes membership issues accurately and efficiently while delivering excellent customer service, engaging members, and meeting performance targets. The role is fully office-based at the Brussels membership hub, with structured working hours and a focus on timely support, communication, and member satisfaction.

Handle member queries and requests through chat, telephone, and email; process membership issues accurately and efficiently; and provide high-quality customer service. The role is fully office-based at the Glasgow West End membership hub, with structured working hours. Success requires outbound calling experience, strong communication and organization, target orientation, resilience, and the ability to work effectively in a fast-paced environment.

Sell club memberships through outbound phone engagement, club tours, individual and team sales targets, and new-member onboarding. Provide premium after-care service while representing the company’s health and wellness values. The role requires working evenings, weekends, and public holidays as needed.

Conduct outbound phone sales to prospective members, promote club services and values, showcase facilities, achieve individual and team sales targets, and onboard new members with premium after-care. The role is primarily office-based and includes evening, weekend, and public holiday work. Candidates should be target-driven, organized, passionate about health and fitness, self-motivated, and committed to delivering a quality sales experience.

Sell health and wellness club memberships through phone-based prospecting and in-person club tours. Achieve individual and team sales targets, showcase club offerings, onboard new members, and provide premium after-care service. The role requires working evenings, weekends, and public holidays as needed, with a strong focus on customer experience, administration, organization, and health and fitness.

Provides people administration and payroll coordination for clubs across Italy. Supports payroll queries, HR system documentation, employee lifecycle processes, employment records, and compliance with Italian employment law, company policies, statutory requirements, and GDPR. Requires fluency in Italian and English, knowledge of Italian payroll requirements, strong organization and communication skills, customer service ability, and occasional travel to clubs and events.

Provide people administration and payroll coordination for clubs in Belgium and the Netherlands. Maintain accurate employee records, support payroll queries, upload HR documentation, and manage employee lifecycle activities in compliance with local employment law, company policies, statutory requirements, and GDPR. Requires French and English fluency, Dutch understanding, Belgian payroll knowledge, numerical accuracy, customer service, organization, communication, and confidentiality. The role requires working in a club two to three days weekly and occasional travel to UK clubs and events.

Lead and evolve digital solutions architecture across the organization, ensuring secure, scalable, adaptable, and mobile-first hybrid-cloud solutions. Govern architecture, design solutions, maintain technology roadmaps, and manage the digital architecture pipeline. Collaborate with IT, security, data, engineering teams, and external partners to align delivery with business strategy, compliance, cost, and risk considerations while driving innovation and continuous technology optimization.

Drive sales through phone-based outreach, prospective member engagement, club tours, individual and team target achievement, and new-member onboarding. Provide premium after-care service while representing the company’s health and wellness values. The role operates in an office and club environment and requires evening, weekend, and public holiday availability.

Supports daily club operations across cleaning, opening and closing procedures, member greetings, safety, and general departmental needs. The role focuses on maintaining an excellent member experience while collaborating across teams in a fast-paced environment. Customer service, communication, teamwork, and flexibility are important. An emergency response qualification is desirable but not essential.

Welcome members and deliver a premium reception experience by handling queries and bookings in person and by telephone. Maintain a clean, tidy reception area to brand standards while working collaboratively in a fast-paced environment. The role requires strong customer service, communication, teamwork, and collaboration skills.

Make high-volume outbound calls to members who are leaving or have missed payments, with the goal of retaining memberships and reducing company attrition. Manage workload independently, deliver customer service, and identify opportunities to grow membership counts and revenue. The role operates in a fast-paced health and leisure environment and includes commission potential.

Sell memberships by contacting prospective members, showcasing club facilities, achieving individual and team sales targets, and onboarding new members with premium after-care. The role is primarily phone-based in an office environment, with some in-club sales activity. It requires evening, weekend, and public holiday availability, strong organization, target orientation, and enthusiasm for health and fitness. Previous sales experience is desirable but not essential.

Support procurement excellence by improving systems, processes, governance, reporting, and data insights. Lead implementation of a Contract Lifecycle Management solution and identify opportunities to apply AI and automation to contract management, supplier risk, reporting, and operational workflows. Use procurement knowledge, analytical skills, and commercial judgment to deliver sustainable process improvements and measurable business outcomes.

Handles member questions and requests through chat, telephone, and email. Processes membership queries accurately and efficiently while delivering high-quality customer service. The role is fully office-based at a Nottingham membership hub, requiring outbound calling, target achievement, resilience, strong communication, and organization. The advisor works structured shifts as part of a team supporting health and wellness club members.

Supports daily club operations to ensure members feel safe and receive an excellent experience. Responsibilities include cleaning, opening and closing tasks, greeting members, and assisting departments across the club as needed. The role requires strong customer service, teamwork, communication, collaboration, and adaptability in a fast-paced environment. Emergency response certification is desirable but not essential.

Handle member queries and requests through chat, telephone, and email; process membership issues accurately and efficiently; and deliver high-quality customer service. The role is fully onsite at the Heston membership hub, follows consistent working hours, engages members proactively, and supports service and membership targets in a fast-paced environment.

Handles member queries and requests through chat, telephone, and email, processing membership issues accurately and efficiently. Provides high-quality customer service, engages members, and supports retention and satisfaction. The role is fully office-based at the Nottingham membership hub, with structured working hours. Success requires outbound calling experience, strong communication and organization, resilience, and the ability to meet performance targets in a fast-paced environment.

Sell club memberships through phone-based prospecting and in-person club tours, achieve individual and team sales targets, and onboard new members. Provide premium after-care service while representing the company’s health and wellness values. The role requires working evenings, weekends, and public holidays as needed. Previous sales experience is desirable but not essential.

Sell health and wellness club memberships through phone outreach and in-person club tours. Achieve individual and team sales targets, showcase facilities, onboard new members, and provide premium after-care service. The role requires working evenings, weekends, and public holidays as needed.