Software Engineer Lead (people manager)

Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

About the Role

As a Software Engineer Lead in our Datapay team, your primary focus centers on people management, where your technical proficiency becomes a driving force in creating software systems. Your role extends beyond traditional technical responsibilities to encompass leading, managing, and nurturing the development of a high-performing team of software engineers. You play a pivotal role in shaping the overall growth of our delivery practice through your technical prowess, effective leadership, and team development.

From a technical perspective, your role involves applying strong analytical, design, programming, and testing skills, along with contributing to the strategic direction of projects. In line with Datacom’s AI-first strategy, you will also lead the team in adopting intelligent automation and AI-assisted engineering practices.

About you

What you’ll bring

Technical Expertise:

· 5+ years of programming experience, with a minimum of 2 years in a large IT environment.

· Proficiency in a major relational database package (e.g., Oracle, SQL Server, Access, Sybase, or DB2).

· Familiarity with modern DevOps tools and utilities.

· Strong .NET/C# skills, and experience in integration, including APIs, webhooks, file integration patterns, and orchestrating integrations with partner or related applications.

· Familiarity with integration service platform components like API Manager, Developer Portals, and Integration Orchestration Tools is preferred.

· Solid grasp of iterative design, build, test, and deployment processes.

· A passion for leveraging AI to improve efficiency, enhance developer experience, and reduce cognitive overhead.

Agile and People Leadership:

· Proven involvement in constructing or contributing to successful agile teams.

· Extensive background in people management, demonstrating a solid understanding of principles and practices.

· Assurance of adherence to budgets, schedules, work plans, and performance requirements.

· Demonstrated ability to drive positive change across diverse cross-functional product delivery teams.

Communication and Collaboration:

· Effective presentation skills for conveying technical information across various levels.

· Ability to communicate technical concepts aligned with client business goals.

· Excellent communication skills for creating cohesive, collaborative, high-performing virtual teams.

· Passion for development practices and technologies, benefiting the entire engineering team.

· A strong interest in mentoring peers and building confidence with AI-assisted development tools and patterns.

Problem-Solving and Mentorship:

· Proven analytical and problem-solving skills.

· Experience in mentoring and coaching peers.

· Skills in fostering strong collaboration between product and engineering teams.

· Demonstrated ability to solve complex issues and identify patterns of improvement across the SDLC.

· A customer-focused mindset, empathy, and practical problem-solving abilities are essential.

· Our team is dedicated to delivering stable, scalable solutions that meet real customer needs, and the engineering team will rely on your expertise to help overcome challenges and drive meaningful progress.

Attitude and Cultural Fit:

· Enthusiasm for sharing development practices and technologies.

· Openness to giving and receiving feedback, fostering a safe and inclusive work environment.

· A proactive mindset with the ability to identify and propose innovative solutions using Automation and AI.

What you’ll do

As a Software Engineer Lead you are accountable for, but not limited to:

Team Leadership:

· Guiding, supporting, and mentoring a team of software engineers for high-quality work and professional development.

· Managing people delivering projects to ensure customer satisfaction.

· Selecting, developing, and evaluating personnel for efficient team operation.

· Providing supervision and guidance to junior Software Engineers.

· Acting as a technology authority in planning and recommending technical policies.

Project Analysis and Development:

· Conducting analysis of project and software requirements for specific assigned work packages.

· Developing software designs, coding, and testing according to project needs and company standards.

· Performing technical tasks, including unit test functions, to support internal quality control.

· Undertaking assigned integration planning and software building definition tasks.

· Providing proactive and reactive support services for client environment reliability.

Strategy and Planning:

· Recommending strategies and/or hardware/software enhancements to increase employee productivity.

· Acting as a technology authority in short- or long-term planning.

· Assisting in the preparation of project proposals.

· Identifying areas of design with potential for patents.

· Leading initiatives that promote sustainable, scalable development and reduce manual effort through AI-led augmentation

Knowledge Sharing and Collaboration:

· Providing technical mentoring and guidance to less experienced team members.

· Collaborating with other Software Engineer Leads to identify areas for improvement and establish processes for enhanced collaboration.

· Staying up to date with industry trends and advancements in software development and applying this knowledge to improve development processes.

· Offering expert advice and guidance to other technology teams and business stakeholders for short- and longer-term goals.

· Completing and maintaining documentation focused on sharing AI-related learnings and automation solutions across teams.

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.