Jobs at Darktrace

Product Marketing Manager supporting AI-native cybersecurity go-to-market efforts. Responsibilities include competitive intelligence, sales enablement, content development, customer case studies, and translating technical information into clear sales materials. The role collaborates with product, sales, and senior marketing teams while owning defined solution-area responsibilities. It is remote, with preference for candidates in the EST time zone.

Leads technical expansion for existing cybersecurity customers through discovery, solution design, account strategy, and value realization. Partners with account executives and customer success teams to drive upsell, cross-sell, renewals, adoption, and platform expansion. Designs integrations across cloud, hybrid, and security environments; aligns SOC workflows and business outcomes; engages technical and executive stakeholders; and collaborates cross-functionally to resolve challenges and improve customer security operations.

Leads technical pre-sales for net-new cybersecurity business, partnering with Account Executives from discovery through close. Designs solutions across network, cloud, email, identity, endpoint, and attack surface platforms; advises on SIEM, SOAR, and EDR integrations; conducts demos and proofs of concept; aligns solutions to SOC workflows, ROI, and business outcomes; and influences security, IT, cloud, and executive stakeholders.

The Account Executive will acquire new business, meet quarterly revenue targets, prospect and qualify leads, present AI-driven cybersecurity solutions, and close complex B2B software deals. The role involves building relationships with information security experts and C-level executives while collaborating with marketing, inside sales, channel teams, technical account managers, subject matter experts, and cyber threat analysts to deliver proofs of value.

Lead and develop Technical Success Managers across the Benelux and Nordic regions. Own regional customer health, adoption, retention, value realization, technical risk, escalations, and performance metrics. Partner with Sales, Renewals, Product, Support, Professional Services, and other teams to improve customer outcomes and operational excellence. The role also oversees hiring, enablement, succession planning, executive customer relationships, Gainsight usage, forecasting, and lifecycle management.

Build and maintain automated testing frameworks and scalable test suites across API, UI, integration, and regression layers. Integrate testing into CI/CD pipelines, promote shift-left practices, investigate defects and test failures, manage test data and environments, and contribute to code reviews, test strategy, performance testing, load testing, and security testing.

Leads Darktrace’s enterprise analytics function, governing key SaaS business metrics, building reporting and self-service analytics capabilities, and delivering executive insights. The role partners with Finance, Sales Operations, Product, Engineering, Data, and executive leadership; develops enterprise data products; applies AI-enabled analytics, automation, Agile, and SDLC practices; and builds a high-performing team of analysts, BI professionals, and analytics engineers. It also ensures metric integrity, auditability, transparency, and public-company governance standards.

Develop and prototype innovative cybersecurity features and enhance existing platforms. Build production-quality software, contribute to defenses against novel cyberattacks, optimize solutions for speed and scale, and collaborate with engineers, designers, project coordinators, and technical strategists. The role requires TypeScript development, analytical problem-solving, statistical analysis, Docker familiarity, and interest in cybersecurity and malware forensics.

Design wireframes, prototypes, and high-fidelity interfaces for enterprise cybersecurity platforms across desktop and mobile. Create intuitive navigation, data-driven interfaces, visualizations, and scalable design systems. Collaborate with developers, product managers, and security experts while conducting user research and usability testing. Own the end-to-end design process from discovery through delivery in a hybrid work environment.

Design, build, and maintain accessible, high-performance front-end interfaces using modern JavaScript frameworks. Collaborate with backend, UX, and product teams to integrate APIs, translate Figma designs, enforce WCAG standards, optimize responsiveness and scalability, participate in code reviews, and maintain documentation and UI best practices.

Lead Darktrace’s SEO and AEO strategy to improve organic discoverability across search engines and AI-powered answer platforms. Develop content roadmaps, conduct keyword and opportunity analysis, optimize and refresh content, support technical SEO, monitor performance, and connect organic activity to demand generation. Partner with Campaigns, Product Marketing, Content, Web, Analytics, and external agencies while guiding writers and stakeholders on SEO and AEO best practices.

Lead global customer and targeted program marketing to create pipeline, run events, design repeatable activation playbooks, align GTM and customer success, measure KPIs, and scale customer advocacy and expansion.

Serve as the primary HR advisor for approximately 125 employees across France, Italy, and Spain. Manage employee relations, employment documentation, onboarding and offboarding, payroll validation, benefits and occupational health obligations, HR systems, policies, and compliance. Advise managers and employees, support France’s CSE, collaborate with legal counsel, monitor performance processes, maintain records, and contribute to regional and global People projects.

Supports Darktrace’s cybersecurity compliance program by managing information security standards, policies, risks, incidents, non-conformances, customer security assessments, and continuous improvement. The role provides compliance guidance across teams, maintains certification processes, monitors data security risks, and serves as backup for compliance management workflows.

Manage credit control for an assigned customer portfolio, including monitoring outstanding balances, driving cash collection, issuing statements and dunning letters, handling customer queries, allocating payments, maintaining debtor records, and escalating issues. The role partners with finance, sales, and technical teams globally while supporting projects to improve collection performance. Strong numeracy, administration, communication, organization, and attention to detail are required.

Lead the NDR product area: define direction, understand technology and customer use cases, prioritise features with R&D, test functionality, collaborate with product marketing and GTM teams on launches, training, documentation, and ensure product-market fit and high quality.

Supports product marketing for Darktrace’s AI security solution, including positioning, messaging, product launches, sales enablement, content development, competitive intelligence, analyst relations, and customer proof points. The role translates technical cybersecurity capabilities into customer-focused market messaging and seller-ready materials while collaborating with product, sales, marketing, and customer-facing teams. This hybrid position requires two days per week in the Cambridge or London office.

Generate new business opportunities through strategic prospecting, outbound calls, email, social selling, and event networking. Qualify prospects, engage CISOs and technology leaders, communicate Darktrace’s cybersecurity value, schedule meetings for Account Executives, build pipeline, and achieve quarterly targets. The role includes structured training through the SDR Academy and collaboration with sales, marketing, and leadership teams.

Own and drive full sales cycle for Global 500 strategic accounts: build and manage pipeline, run POCs, lead commercial negotiations, map executive stakeholders, collaborate with partners and SMEs, and close high-value cybersecurity deals independently.

As a Sales Development Representative, you'll learn sales tactics and engage with potential customers, pitching cybersecurity solutions for Darktrace and supporting new business growth.