Jobs at D-ploy

Provide first and second level IT support, troubleshoot incidents, and assist new employees with IT onboarding in a regulated environment.

The Bid Manager will oversee the RFP process, coordinate teams, analyze client needs, develop proposals, and manage communication for submissions.

Provide first and second level IT support, troubleshoot issues, manage ticketing system, assist onboarding, and document resolutions.

Lead workforce planning, organizational design, and talent strategy by analyzing roles into tasks/skills, advising on workforce ecosystem and compliance, producing data-driven insights and recommendations, coordinating stakeholders, and improving workforce data quality and governance.

Manage partner portfolios to grow sales in PC and Print business, engage with partners, educate them on products, and monitor performance.

Support and troubleshoot enterprise LAN/WAN for a multi-site life sciences organization. Manage Palo Alto firewalls and Cisco Meraki environments, handle routing, switching, wireless, VPNs, SD‑WAN, monitoring, incident resolution, documentation, and collaborate with international teams to improve network stability, performance, and security.

Provide first and second level IT support for end-users, troubleshoot incidents via ServiceNow, and assist with IT onboarding. Maintain documentation and contribute to service improvements.

Provide first and second level IT support to end-users, troubleshoot issues, document resolutions, and assist in onboarding new employees.

Provide first and second-level IT support for hardware, software, and peripherals. Troubleshoot using ServiceNow, support onboarding for new employees, and maintain documentation.

Provide first and second level IT support, troubleshoot issues, manage ticketing, support onboarding, and maintain documentation in a regulated environment.

As a Customer Support Advisor, you will assist customers via chat, email, and social media, providing solutions to their issues and suggesting process improvements.

Lead end-to-end delivery of SAP logistics and 3PL integration projects across Brazil and LATAM. Manage planning, governance, testing (SIT/UAT/OQ/PQ), cutover, data migration, vendor coordination, and post-go-live hypercare for warehouse and supply chain solutions.

Provide onsite support and maintenance for OT/automation systems (PLC, SCADA, HMI). Troubleshoot and resolve hardware, firmware, configuration, and communication issues; perform patching, backups, recovery, and change execution per QMS/GAMP 5. Support commissioning, validation (FAT/SAT), PLC programming adjustments, system integrations, and OT cybersecurity/hardening.

The Back-Office Support Assistant will assist in finance, HR, and administrative tasks, ensuring smooth operations and maintaining accurate records.

Architect, design, and consult on Private Cloud and Infrastructure Services; provide expert support and mentoring; drive continuous improvement and integration processes.

The OT Business Application Engineer supports various operational systems, focusing on Manufacturing Execution System, data historian, serialization systems, and business applications, ensuring performance, troubleshooting, and documentation compliance.

Lead planning and execution of finance data migration for SAP, including data cleansing, mapping, validation, reconciliation and sign-off. Collaborate with IT and business stakeholders to prepare value mappings, master data lists, manual and automated loads, and verification scripts. Act as functional SPOC during migration and Hypercare, support defect management, and ensure data readiness and quality across the migration lifecycle.

Provide first- and second-level onsite IT support for end users in Vilnius: troubleshoot hardware, software, mobile devices and peripherals; handle incidents via ServiceNow; perform onboarding, documentation, and continuous improvement in a regulated environment.

Provide L1/L2 onsite IT support for end users: troubleshoot hardware, software, mobile devices and peripherals; manage tickets (ServiceNow); perform onboarding, document resolutions, update knowledge base, and support service improvement.

Provide onsite support for OT and automation systems, troubleshooting issues, managing incidents, and ensuring compliance with GAMP 5 and QMS requirements.