Jobs at D-ploy

The Back-Office Support Assistant will assist in finance, HR, and administrative tasks, ensuring smooth operations and maintaining accurate records.

Provide onsite support and maintenance for OT/automation systems (PLC, SCADA, HMI). Troubleshoot and resolve hardware, firmware, configuration, and communication issues; perform patching, backups, recovery, and change execution per QMS/GAMP 5. Support commissioning, validation (FAT/SAT), PLC programming adjustments, system integrations, and OT cybersecurity/hardening.

Lead planning and execution of finance data migration for SAP, including data cleansing, mapping, validation, reconciliation and sign-off. Collaborate with IT and business stakeholders to prepare value mappings, master data lists, manual and automated loads, and verification scripts. Act as functional SPOC during migration and Hypercare, support defect management, and ensure data readiness and quality across the migration lifecycle.

The OT Business Application Engineer supports various operational systems, focusing on Manufacturing Execution System, data historian, serialization systems, and business applications, ensuring performance, troubleshooting, and documentation compliance.

Provide onsite support for OT and automation systems, troubleshooting issues, managing incidents, and ensuring compliance with GAMP 5 and QMS requirements.

Provide first- and second-level onsite IT support in Tallinn: troubleshoot hardware, software, mobile devices and peripherals; manage incidents in ServiceNow; perform equipment setup and onboarding; document resolutions; maintain knowledge base and support service improvement.

Provide first- and second-level onsite IT support for end users in Vilnius: troubleshoot hardware, software, mobile devices and peripherals; handle incidents via ServiceNow; perform onboarding, documentation, and continuous improvement in a regulated environment.

Provide first- and second-level onsite IT support for end users in a regulated environment: troubleshoot hardware, software, mobile devices and peripherals; manage incidents in ServiceNow; perform onboarding, documentation, and contribute to knowledge base and continuous improvement.

Provide first- and second-level IT support, resolve incidents, manage ticketing, configure workstations, and collaborate with teams in a multicultural environment.

Provide first and second level IT support, troubleshoot incidents, document activities, and assist with IT onboarding in a professional environment.

Lead and govern a large cross-market transformation program: define program structure, maintain integrated master plan, manage RAID and dependencies, coordinate cross-functional teams, track market readiness and rollouts, and deliver high-quality dashboards and leadership reporting.

Provide first and second level IT support for end-users, troubleshoot IT issues, manage a ticketing system, and support IT onboarding in a regulated environment.

Provide first and second level IT support for end-users, troubleshoot incidents via ServiceNow, and support onboarding for new employees.

Provide 1st/2nd level onsite desktop and network support: troubleshoot hardware, software, connectivity, Exchange and AD issues; deploy PCs and network equipment; manage VPN and remote access; monitor performance, maintain assets, assist with BCDR testing, document environments, train staff, and escalate incidents as needed.

Provide first- and second-level IT support, managing tickets, installing software, and collaborating with teams while ensuring user satisfaction.

The IT Onsite Support Engineer provides first- and second-level support to users, resolves system issues, manages tickets, and collaborates with teams while ensuring high-quality service delivery.

Provide first and second-level IT support to users, manage incidents, log tickets, maintain equipment, and collaborate with teams.

Support monitoring, validation, and maintenance of spectroscopy-based authentication models (NIR mandatory). Interpret model performance, create model snapshots and metadata checks, collaborate with Data Scientists, contribute to validation and release, and document methods and changes for regulated environments.

Provide first- and second-level onsite IT support for hardware, software, mobile devices and peripherals; troubleshoot via ServiceNow; document resolutions; support onboarding and knowledge base; contribute to service improvement.

Provide operational support for OT systems in lab and production environments, troubleshoot instruments and manufacturing equipment, manage OT hardware/software lifecycles, perform incident resolution, RCAs and controlled changes, coordinate procurement and vendors, and support validation, compliance (GxP) and documentation for regulated environments.