Jobs at D-ploy

Manage the design, operation, security, and strategic development of IT infrastructure across servers, networks, storage, cloud, and virtualization environments. Lead the helpdesk team, infrastructure projects, disaster recovery planning, vendor relationships, and operational support. Ensure reliability, compliance, data protection, and system validation in a highly regulated pharmaceutical environment while coordinating stakeholders and resolving complex infrastructure issues.

Manages time and attendance operations, HR data accuracy, payroll inputs, compliance, reporting, issue resolution, and performance metrics across multiple geographies. Supports HR controls, technology enhancements, system requirements, and global People Services projects. Coordinates with IT and support teams to resolve escalations and ensure compliance with local legislation. Requires German and English fluency, experience with time services or HR operations, and familiarity with Workday or SAP.

The Payroll Consultant supports payroll transformation initiatives from discovery through stabilization. Responsibilities include gathering requirements, mapping processes, conducting fit-gap analysis, designing and validating solutions, supporting data migration and integrations, developing test scenarios, coordinating testing and defect resolution, and assisting with cutover, go-live, hypercare, documentation, and knowledge transfer. The role collaborates with Payroll, HR, Finance, IT, project teams, and external partners.

Provide onsite first- and second-level IT support for hardware, software, mobile devices, peripherals, and end users. Troubleshoot and document incidents through ServiceNow, support onboarding and equipment setup, maintain knowledge documentation, and contribute to service improvement. The role requires fluent English and Bulgarian, Windows troubleshooting expertise, strong communication, independence, organization, and a clean recent criminal record extract.

Provides first- and second-level onsite and remote IT support for hardware, software, mobile devices, and peripherals. Troubleshoots and documents incidents in ServiceNow, supports employee onboarding and equipment setup, maintains knowledge-base documentation, and contributes to service improvement. The role serves as the primary onsite IT contact in a regulated Sarajevo environment and requires fluent English and Bosnian/Croatian/Serbian, strong Windows troubleshooting skills, customer focus, independence, and a clean recent criminal record.

Screens and qualifies IT candidates, coordinates recruitment processes, presents candidates to hiring managers, and maintains candidate and stakeholder relationships. Sources talent through headhunting, job boards, LinkedIn, and Xing while building candidate networks and identifying market intelligence and business development opportunities. Requires fluent English and German, strong communication and organization, client-facing ability, recruitment experience, and an interest in IT.

Screens and qualifies candidates, coordinates recruitment processes, presents shortlisted candidates to hiring managers, and builds relationships with stakeholders. Sources candidates through headhunting, job boards, LinkedIn, Xing, and other channels while developing talent networks and gathering market intelligence. The role requires strong communication, organization, client-facing ability, IT interest, and fluency in English and German.

Provide onsite first- and second-level IT support for end users, resolving hardware, software, connectivity, VPN, telephony, and device issues. Manage ITSM tickets, IMAC requests, documentation, knowledge-base updates, escalations, and executive meeting support. Train users on applications and computer operations while maintaining strong customer communication. The role requires Windows, Microsoft Office, hardware, mobile device, Active Directory, and Exchange knowledge, plus fluent German and English.

Support and improve enterprise LAN and WAN infrastructure across a global, multi-site environment. Responsibilities include troubleshooting firewalls, routing, switching, wireless, VPN, and SD-WAN; managing Palo Alto and Cisco Meraki platforms; resolving incidents; monitoring performance; documenting networks; and collaborating with international teams. The role requires strong enterprise networking expertise, complex troubleshooting ability, and experience with Palo Alto firewalls, Meraki, Cisco technologies, cloud connectivity, and network security.

Provide on-site first- and second-level IT support across assigned sites. Responsibilities include maintaining local IT infrastructure, troubleshooting workplace hardware and endpoint devices, setting up and relocating workstations, supporting rollouts and hardware refreshes, handling ITSM incidents, documenting local IT activities, and coordinating escalations with service desks, specialists, stakeholders, and suppliers. Fluent German and English and willingness to travel between sites are required.

Manage, configure, maintain, and improve the ITSM platform and related service management processes. Translate business requirements into workflows, service catalog features, portal enhancements, and process solutions. Coordinate testing, releases, incident resolution, documentation, user training, vendor relationships, and continuous improvement across complex stakeholder environments.

Provides onsite IT/OT break-fix support for thin clients, industrial PCs, handhelds, lab equipment, automation, production systems, PLCs, SCADA, and OT networks. Handles upgrades, patching, backups, ITIL incident/problem/change management, database troubleshooting, compliance with CSV, GxP, and data integrity procedures, and disaster recovery planning. Requires onsite availability, a monthly 24/7 on-call rotation, and fluent Dutch and English.

Provides onsite support for OT and industrial automation systems, including Siemens PLCs, SCADA, HMI, communication modules, and control infrastructure. Responsibilities include troubleshooting incidents, diagnostics, patching, firmware upgrades, backups, recovery, PLC modifications, HMI/SCADA maintenance, commissioning, validation, system integrations, and documentation. The engineer supports production-critical systems in GMP/GxP validated environments, follows QMS and GAMP 5 procedures, and coordinates with engineering, IT, production, quality, OEMs, and vendors. OT cybersecurity, access control, and system hardening are also supported.

The Compliance & Legal Manager provides legal support across departments, focusing on supplier and customer contract management, compliance with laws, and advising on labour law matters.

Responsible for writing, editing, and managing proposals and bids for IT projects, ensuring alignment with client requirements and deadlines.

Provide onsite support for OT and automation systems, troubleshoot issues, perform system recovery, patching, backups, and manage compliant change execution.

The Quality Assurance Specialist is responsible for evaluating customer interactions, providing feedback, coaching, and recommending process improvements to enhance service delivery.

The Talent Acquisition Coordinator will manage offer letters, oversee employment checks, and handle candidate communication while supporting HR administrative activities.

We are seeking talented IT freelancers across Europe for various projects. Join us for innovative opportunities in a growing organization.

Provide onsite support for OT and automation systems, troubleshooting various control systems, managing incidents, and executing changes according to quality management standards.