Jobs at D-EDGE Hospitality Solutions

Develop and maintain high-performance, containerized CRM systems using Go, microservices, and cloud technologies. Responsibilities include migrating legacy PHP services to Go, designing resilient architectures, identifying technical risks, improving development tooling and delivery processes, documenting solutions, and contributing to Agile planning and technical decisions. The role also involves mentoring teammates, evaluating innovations, and collaborating with technical stakeholders. Fluency in French and English is required, with hybrid remote work available.

Drive new hotel business in Phuket by prospecting, building relationships with hospitality decision-makers, delivering sales presentations, negotiating contracts, and managing the full sales cycle. Maintain pipeline and forecasts in Salesforce, monitor competitors and market trends, achieve sales targets, and represent D-EDGE at hospitality events. The role requires strong local hotel networks, consultative selling, negotiation skills, hospitality or SaaS experience, and fluency in Thai and English.

Develop and maintain CRM training, e-learning, help content, release-readiness materials, and adoption resources for internal and external users. Deliver bilingual English-French training, translate complex product functionality into practical guidance, coordinate content validation, monitor product changes and user feedback, and collaborate with Product, Support, Customer Success, Sales, Marketing, and Training teams. The role emphasizes product enablement, knowledge management, learning content quality, and CRM adoption rather than product strategy or roadmap ownership.

Manage complex hotel technology implementations and provide advanced technical support for D-EDGE customers. Configure products and connectivity, investigate issues involving inventory, rates, overbookings, and integrations, and coordinate escalations with internal teams and external partners. Track cases and implementations in Salesforce, deliver customer training, mentor junior colleagues, improve documentation and processes, and maintain service levels while supporting customer satisfaction.

Own end-to-end activation of D-EDGE products, coordinating with Sales and Account Managers, configuring connectivity and room/rate setups, and logging progress in Salesforce. Provide high-level technical support: investigate, reproduce, and resolve issues, manage case lifecycles, perform deep diagnostics, escalate appropriately, and deliver training to clients and junior colleagues.

Senior Legal Counsel responsible for drafting and negotiating commercial, supplier, procurement, SaaS, licensing, and partnership contracts. The role advises sales, product, and operations teams; manages GDPR, AI Act, data incidents, audits, and compliance matters; supports intellectual property and corporate work; and coordinates external counsel. The position requires strong French and English communication, at least six years of commercial law and data protection experience, and an operational, business-focused approach.

Partner with engineering teams to develop test strategies, analyze incidents, improve tests and CI/CD pipelines, define quality metrics, promote test pyramid practices, and spread quality standards across teams. The role requires strong automation, software architecture, distributed systems, and reliability expertise, with opportunities to improve SaaS quality practices across the organization.

Design and deliver multimedia learning curricula and training (e-learning and live) for hotel customers and internal teams. Manage and improve LMS content (360Learning), build product knowledge, collaborate with Product/Sales, and analyze feedback to optimize learning and drive product adoption.

Provide level-1 technical assistance for D-EDGE products: create and own Salesforce cases, investigate and resolve customer issues, escalate when needed, manage complaints, increase client product autonomy, and mentor junior colleagues. Participate in weekend rotation.

Lead Malaysia sales for D-EDGE: drive new business and recurring revenue by developing and executing sales strategies, prospecting, conducting discovery meetings, delivering demos and proposals, negotiating contracts, maintaining Salesforce pipeline, and collaborating with regional teams to ensure client satisfaction and solution delivery.

Drive sales growth in Northern Italy by prospecting hotels and groups, presenting D-EDGE solutions, managing full sales cycles, building long-term client relationships, collaborating cross-functionally for client success, and representing the company at industry events to generate leads and feedback.

Strategic HR Business Partner for Tech & Product (250+ people). Drive workforce planning, TA alignment, onboarding, skills development, performance cycles, leadership coaching, retention initiatives, and data-led quality-of-work projects to support product and engineering growth.

Design, build, and deliver multimedia e-learning and live training for hotel customers and internal teams. Manage and optimize content in 360Learning, collaborate with Product/Sales/Marketing, analyze feedback and adoption data, and continuously improve learning assets to drive product adoption and onboarding success.

Lead B2B sales for D-EDGE in Germany, prospecting and closing hotel and hotel group accounts. Promote booking engine, channel manager and analytics solutions, manage full sales cycle, build long-term client relationships, collaborate cross-functionally, and represent the company at industry events with frequent regional travel.

Plan, implement and optimize paid media campaigns (SEA, Shopping, Metasearch, Display) for hotel clients; monitor KPIs and budgets; coordinate stakeholders; deliver strategic recommendations and reporting.

Sell D-EDGE hospitality technology across Northern Italy by prospecting hotels and groups, presenting tailored solutions (booking engine, channel manager, analytics), managing the full B2B sales cycle, closing deals, growing client relationships, collaborating cross-functionally, and representing the company at industry events.