Jobs at CXG

Freelance luxury brand evaluator who discreetly assesses in-store and online customer experiences for premium brands. Responsibilities include selecting assignments, observing service quality and ambiance, completing purchase or return evaluations, and submitting detailed questionnaire feedback through the CXG Live platform. The role offers flexible, project-based missions and requires reliability, organization, attention to detail, impartiality, and current familiarity with luxury brands. No prior evaluation experience is required.

Conduct discreet evaluations of luxury brand customer experiences through in-store visits, online interactions, purchases, and returns. Observe service quality, ambiance, and customer treatment, then submit accurate feedback through questionnaires on the CXG Live platform. Evaluators choose flexible assignments and receive mission-based fees or reimbursement for approved purchases. No prior experience is required, but candidates must be genuine luxury customers, impartial, punctual, organized, observant, and reliable.

Leads CXG’s thought leadership and market intelligence functions across luxury, retail, customer experience, beauty, automotive, and hospitality. Develops editorial strategy, researches market and competitor trends, produces evidence-led content, manages publications and podcasts, supports events and client proposals, and disseminates actionable insights internally. Manages one Market Intelligence team member and collaborates with marketing, regional, practice, and solution teams to strengthen CXG’s market position.

Coordinate local customer experience projects by recruiting and scheduling evaluators, validating survey submissions, setting evaluation pay rates, maintaining evaluator databases, and ensuring timely payments. The role also involves community relationship management, social media outreach, project coordination, quality control, and communication with Japanese- and English-speaking evaluators.

Coordinate end-to-end client projects for luxury and premium brands, serving as the primary client contact. Responsibilities include proposal development, project planning and delivery, stakeholder presentations, methodology design, account management, and oversight of budgets, timelines, deliverable quality, and cross-functional resources. The role requires strategic customer experience knowledge, strong organization, analytical thinking, executive communication, native-level Japanese, and fluent English.

Conduct discreet evaluations of luxury retail stores, automotive showrooms, online shopping experiences, sales interactions, ambience, after-sales service, and overall customer experience. Select assignments, observe carefully, and submit unbiased feedback through online questionnaires using the CXG Live platform. This freelance, project-based role offers flexible hours and frequent opportunities for multiple assignments each month.

Evaluate luxury customer experiences through discreet in-store visits and online interactions. Observe store ambiance, service quality, and customer engagement, then submit honest feedback through CXG’s platform and questionnaires. Evaluators choose flexible assignments, may receive mission fees, and can receive reimbursement for approved purchases. No prior experience is required, but applicants must meet age requirements, be current premium or luxury brand customers, and remain impartial by not having retail brand contracts.

Leads CXG’s South Korea operation with full P&L accountability, overseeing commercial growth, business development, client satisfaction, project delivery, team performance, operational execution, and profitability. The role manages a five-person team, develops senior client relationships, wins new B2B business, oversees budgets and forecasting, resolves delivery issues, and ensures alignment with global standards. It requires strong luxury-market knowledge, Korean and English fluency, senior stakeholder influence, consulting expertise, and hands-on leadership across sales, customer success, operations, and project delivery.

Freelance luxury brand evaluators discreetly assess in-store and online customer experiences for premium brands. They select assignments, observe service quality, ambiance, and staff interactions, then submit honest feedback through questionnaires on the CXG Live platform. The role offers flexible hours, frequent monthly missions, and compensation or approved-item reimbursement depending on assignment type. No prior experience is required, but evaluators must be genuine luxury customers, impartial, punctual, organized, observant, detail-oriented, and reliable.

Evaluate luxury customer experiences through discreet in-store visits, online interactions, purchases, or returns. Observe service quality, ambiance, and sales associate performance, then submit detailed feedback through questionnaires on the CXG Live platform. Assignments are flexible, freelance, and project-based, with compensation varying by mission complexity and reimbursement for approved purchase-based evaluations.

Evaluate luxury brand customer experiences through discreet in-store visits, online interactions, purchases, or returns. Observe store ambiance, service quality, and customer interactions, then submit detailed feedback through CXG’s platform. Evaluators choose flexible assignments based on their preferences and profile, complete required certification, and may receive fees for missions or reimbursement for approved purchases. No prior experience is required, but evaluators must be reliable, organized, observant, and current customers of premium or luxury brands.

Evaluate luxury customer experiences through discreet in-store visits, online interactions, purchases, and returns. Observe store ambiance, service quality, and customer interactions, then submit honest feedback through CXG’s platform and questionnaires. Evaluators choose flexible assignments based on their preferences, complete certification, and manage missions through the mobile platform. No prior experience is required, but candidates must be adults, current premium-brand customers, impartial, punctual, organized, detail-oriented, reliable, and observant.

Conduct discreet in-store and online evaluations of luxury brand customer experiences. Observe store ambiance, service quality, and interactions, then submit detailed questionnaire-based feedback through the CXG Live platform. Evaluators choose assignments based on their preferences and complete flexible, project-based missions. No prior experience is required, but candidates must be current premium or luxury brand customers, impartial, punctual, organized, detail-oriented, reliable, and passionate about customer experience.

Freelance Brand Evaluators visit electric vehicle showrooms, interact with sales consultants, assess customer journeys, product presentations, staff knowledge, test-drive experiences, and overall service. They document observations and submit objective feedback through online questionnaires. Assignments are flexible and project-based, with each showroom visit taking approximately 30 minutes.

Freelance luxury brand evaluator who discreetly assesses in-store and online customer experiences for premium brands. Responsibilities include selecting assignments, visiting boutiques or evaluating online interactions, observing ambiance and service quality, and submitting honest feedback through questionnaires. The role is flexible and project-based, with compensation through mission fees or reimbursement for approved purchases. No prior experience is required.

Evaluate luxury brand customer experiences through discreet in-store visits, online interactions, purchases, or returns. Observe store ambiance, service quality, and customer interactions, then submit honest feedback through the CXG platform. Evaluators choose flexible assignments, complete certification, and may receive mission fees or reimbursement for approved purchases. No prior experience is required, but candidates must be adults, reliable, detail-oriented, current premium-brand customers, and unaffiliated with retail brand contracts.

Evaluate luxury brand customer experiences through discreet in-store visits, online interactions, purchases, or returns. Observe service quality, ambiance, and sales associate performance, then submit honest feedback through CXG’s platform and questionnaires. Evaluators choose flexible assignments based on their preferences and may receive fees or reimbursement for approved purchases. No prior experience is required, but applicants must be at least 21 in the United States and be current premium or luxury-brand customers.

Evaluate luxury brand customer experiences through discreet in-store visits, online interactions, purchases, or returns. Observe service quality, ambiance, and customer interactions, then submit honest feedback through CXG’s platform. Assignments are flexible, require approximately 20 minutes per store visit, and may include compensation or purchase reimbursement. No prior experience is required.

Evaluate luxury brand customer experiences through discreet in-store visits or online interactions. Observe store ambiance, service quality, and overall customer experience, then submit honest feedback through the CXG platform and questionnaires. Evaluators choose assignments based on their preferences and may receive fees for missions or reimbursement for approved purchases. No prior experience is required, but applicants must be reliable, detail-oriented, eligible by age, current luxury-brand customers, and free from retail brand contracts.

Evaluate luxury brand customer experiences through discreet in-store visits, online interactions, purchases, and returns. Observe store ambiance, sales associate service, and overall experience, then submit detailed feedback through CXG’s platform. Evaluators choose flexible assignments, complete required certification, and may receive mission fees or reimbursement for approved purchases. No prior experience is required, but applicants must be at least 21 in the United States and be reliable, organized, observant, and current luxury-brand customers.