Teams at CVS Health

Manage software development teams delivering high-volume pharmacy adjudication systems. Plan projects, map resources, enforce SDLC, ensure on-time/on-budget delivery, mentor staff, manage vendor relationships, handle stakeholder communication, participate in budgeting and quality improvement.

Lead end-to-end delivery of automation opportunities: intake, discovery, roadmap, backlog prioritization, delivery, and continuous optimization. Partner with business stakeholders to identify processes for RPA/AI automation, build business cases, define requirements, manage cross-functional delivery, track KPIs, and drive adoption and continuous improvement across supported domains.

Lead the enterprise SAP Concur Expense program, ensuring compliant, efficient expense processing. Manage vendors/support partners, develop SOPs and training, analyze expense data to identify risks and trends, produce executive reports and dashboards, enforce policy, implement controls and automation, and partner cross-functionally to drive continuous improvement and better user experience.