Teams at CVS Health

Leads an agile marketing pod responsible for end-to-end, multichannel behavior-change campaigns for Aetna members. Oversees strategy, creative, testing, implementation, measurement, resource allocation, and campaign optimization across email, SMS, web, direct mail, and other channels. Partners with analytics, technology, creative, and business teams to improve health outcomes, reduce medical costs, and deliver measurable business impact. Also contributes to department strategy, operations, hiring, culture, and cross-pod initiatives.

Generates and qualifies sales leads, develops pipeline opportunities, prioritizes prospects, tracks campaign effectiveness, and supports proposals, presentations, contract negotiations, and deal closure. Maintains CRM data integrity, collaborates with sales stakeholders, participates in pipeline reviews and industry events, monitors competitive activity, and follows up on sourced leads. The role requires customer service experience, Microsoft Office proficiency, hybrid work in Cincinnati, and up to 10% domestic travel.

Serves as the primary client contact for day-to-day pharmacy benefit management operations. Coordinates with clients and internal teams, tracks issues through resolution, communicates updates, develops solutions, manages deadlines, and ensures client performance guarantees are met. Requires strong organization, communication, problem-solving, and critical-thinking skills, with healthcare account management experience preferred.