Teams at Customs Support Group

Supports daily customs and trade operations across client projects by reviewing documents, processing and reconciling data, maintaining records and trackers, coordinating routine queries, and escalating issues. The role requires strong Excel skills and accurate, organized execution across multiple priorities. It also contributes to process improvement through digital tools, AI, and automation, while supporting new project setup and procedure updates.

Supports international customs classification services by analyzing product information, assigning HS and EU commodity codes, documenting classification rationale, and managing large datasets. Responsibilities include mass classification, data reconciliation, clarification requests, quality checks, AI-assisted workflows, delivery files, and process improvements. The role requires knowledge of HS, CN/TARIC, and EU tariff rules, strong Excel skills, attention to detail, and effective deadline management.

Manage import and export customs clearances, prepare and review declarations, advise customers, coordinate with authorities and transport providers, resolve customs discrepancies, ensure regulatory compliance, and support customer onboarding, projects, process improvements, and workflow optimization.