Teams at Customs Support Group

Manage end-to-end billing for assigned Scandinavian operations, including reviewing customs transaction data, issuing invoices, applying VAT rules, processing credit and debit notes, reconciling ERP and operational systems, and reducing unbilled revenue. Investigate billing discrepancies, resolve disputes with internal teams, distribute invoices through portals, email, or EDI, and support onboarding, process standardization, and continuous improvement within the centralized Order-to-Cash function.

Supports daily customs and trade operations across client projects by reviewing documents, processing and reconciling data, maintaining records and trackers, coordinating routine queries, and escalating issues. The role requires strong Excel skills and accurate, organized execution across multiple priorities. It also contributes to process improvement through digital tools, AI, and automation, while supporting new project setup and procedure updates.

Supports international customs classification services by analyzing product information, assigning HS and EU commodity codes, documenting classification rationale, and managing large datasets. Responsibilities include mass classification, data reconciliation, clarification requests, quality checks, AI-assisted workflows, delivery files, and process improvements. The role requires knowledge of HS, CN/TARIC, and EU tariff rules, strong Excel skills, attention to detail, and effective deadline management.