Search the 11 jobs at Customer.io

Customer.io is seeking a Senior Product Designer to join the Profiles squad, responsible for building experiences for real-time audience building from customer data. The role involves research, design, project prioritization, and team collaboration to enhance customer experiences and design processes.

As a Senior Fullstack Engineer, you will design and develop scalable services and user interfaces, collaborate with cross-functional teams, mentor peers, and enhance product features while working on complex web applications and distributed systems.

As a Senior Product Data Analyst, you will support the Product organization by curating data, uncovering insights, and creating dashboards. You will own the Product Analytics data catalogue, improve data quality, align the team around key metrics, manage experiments, and analyze product experience changes for better outcomes.

The Sr. Manager of Customer Success will lead customer engagement, enhance team performance, and ensure exceptional service. Responsibilities include coaching teams, monitoring KPIs, and collaborating cross-functionally to improve customer journeys and retention. This role emphasizes strategic leadership in managing customer success initiatives.

As a Senior Backend Engineer, you will mentor team members, build scalable services in Go, and collaborate with tech support to resolve issues. You will contribute to developing features and infrastructure aimed at enhancing customer experience while participating in code reviews and pair programming.

As a Channel Account Manager at Customer.io, you will manage Sales cycles, generate partner-sourced opportunities, and support existing clients. Responsibilities include maintaining a closed revenue quota, building pipelines, driving urgency with partners, and delivering training. You will also attend events to prospect clients and develop partnerships while achieving sales targets.

As an Account Executive, you will drive new customer acquisition through a full-cycle sales role that includes developing and managing a pipeline, conducting customer needs analysis, and collaborating with cross-functional teams to ensure a successful hand-off post-sale. Communication and problem-solving skills are essential.

In this role, you will lead the In-App squad, focusing on building and scaling messaging solutions like in-app messages and push notifications. You will mentor engineers, oversee technical execution, partner with Product and Design teams, and drive initiatives that align engineering with business goals. You will also participate in technical discussions and advocate for user preferences in engineering decisions.

The Senior Manager of Product Education at Customer.io will lead the development of a cohesive vision for product learning, enhance customer understanding of the platform, manage a technical writing team, and create impactful educational resources like videos and training academies.

As a Frontend Engineer at Customer.io, you'll enhance in-app messaging capabilities by building robust web applications, collaborating with product teams, and advocating for cutting-edge frontend technologies. Your expertise will contribute to creating user-friendly solutions and responsive UI components while promoting a culture of excellence within a remote-first team.

Lead the Messaging Channels team at Customer.io, focusing on developing valuable, viable, usable, and feasible messaging solutions. Collaborate with cross-functional teams, stay updated on industry trends, advocate for user privacy, and align product vision with leadership to drive impact and growth in messaging channels.