The Senior Accountant will manage financial record keeping, oversee month-end processes, prepare financial reports, ensure compliance, and implement improvements.

The Group Product Manager for Data leads product strategy, collaborates with cross-functional teams, coaches product managers, and ensures successful product delivery by leveraging data insights and market trends.

As a Senior Site Reliability Engineer, you will design and implement scalable infrastructure, improve system reliability, manage production environments, and engage in on-call support. You will utilize your expertise in backend systems, automation, and monitoring to enhance service performance and drive operational excellence in a collaborative team setting.

The Senior Fullstack Engineer will design and develop scalable services and user interfaces, collaborate with cross-functional teams, lead the development lifecycle, mentor peers, and drive improvements in backend services and frontend interfaces. They will also contribute additional technical insights to influence product direction and enhance customer engagement technology.

As a Mid-Market Account Executive at Customer.io, you will manage the full sales cycle, prospecting for new leads, conducting demos, and closing sales with mid-market clients. Collaborate with the SDR team to improve lead quality, report on sales metrics, and effectively communicate product features to meet client needs.

As a Customer Success Manager at Customer.io, you will manage the onboarding of accounts, provide ongoing support to customers, facilitate communication with technical support and sales teams, and help customers achieve their messaging goals and campaign success. You will use insights to guide customers in utilizing the product effectively and ensure their readiness for contract renewals.

As an Associate Customer Success Manager, you will facilitate customer onboarding and support for SMB and Mid-Market clients. You will guide customers through key processes, provide problem-solving assistance, and collaborate with internal teams to enhance customer satisfaction and success.

As an Engineering Manager at Customer.io, you will lead a squad focused on Data Pipelines, ensuring scalability, quality, and effective delivery while fostering a collaborative environment. Responsibilities include overseeing engineering practices, coaching team members, managing performance, and collaborating with Product Management and Design teams.

The Solutions Architect will support the sales team by addressing customer needs, providing technical insights, creating documentation, and facilitating smooth customer transitions post-sale.

The Site Reliability Engineering Manager will oversee the SRE squad ensuring reliability across Customer.io's products. This role involves driving best practices for production readiness, incident management, and observability while scaling existing technology. The manager will lead the team in solving complex issues, coaching, and fostering collaboration.

As a Senior Fullstack Engineer, you'll develop high-performance scalable services and user interfaces, leading the development lifecycle with a focus on backend and frontend systems. You'll collaborate with cross-functional teams, mentor peers, and identify opportunities for improvement within the platform to enhance customer engagement.

As a Senior Frontend Engineer, you will build and refine web applications, implement user-centric features, and mentor team members in adopting best practices. Your role includes collaborating with cross-functional teams to enhance product functionality and user experience through innovative frontend solutions.

As a Staff Platform Engineer, you will architect and build distributed systems, lead design discussions, influence technical roadmaps, enhance communication systems, develop automation for deployments using Kubernetes and Terraform, implement observability strategies, and mentor team members.