Jobs at Culture Amp

Design and ship agentic AI features: build stateful multi-turn conversational systems, memory and context graphs, RAG and hybrid search, data pipelines and integrations, production LLM evaluation and observability, prompt engineering, safety guardrails, and partner with product and people science to deliver scalable, responsible AI in production.

Own the architecture, security, availability, and automation of Culture Amp’s internal technology platform. Manage workforce identity, SaaS tenancy, device trust, endpoint controls, office network architecture, and infrastructure deployment pipelines using Terraform, GitHub, and CI/CD. Build reusable modules, self-service tooling, runbooks, and least-privilege operating models while eliminating manual ClickOps. Provide technical leadership across Security, Enterprise Architecture, Automation, and Workplace Technology.

Lead organic social strategy and execution across LinkedIn, YouTube, Instagram, and Reddit. Plan, write, publish, and engage community; align social with campaigns, PR, and events; build employee/influencer amplification; create and edit social video; implement AI-enabled workflows; monitor performance and spot platform trends to optimize reach and engagement.

Work with engineers and data scientists to design, develop, evaluate and deploy AI-powered product features. Build robust data pipelines, LLM-based enrichment and evaluation systems, define metrics and experiments, uplift data quality, and collaborate across product, engineering and people-science teams to prove customer value.

Contribute to AI-powered product features by designing solutions, building data pipelines and LLM-based enrichment, evaluating models and experiments, and collaborating with engineers and people scientists to deliver measurable customer value.

Lead and scale multi-tiered ABM programs (1:few and 1:many) across paid, owned, and earned channels. Own 6sense-driven account research and orchestration, partner with Sales/RevOps/Regional teams, build measurement frameworks, create bespoke content and messaging, and optimize programs to drive net-new ARR and expansion for global Commercial and Enterprise segments.

Own data foundations, attribution design, and pipeline measurement across HubSpot, Salesforce, and adjacent systems. Implement attribution models/tools, define data standards and SLAs, map end-to-end data flows, and build reliable reporting in Looker and Amplitude. Partner with operations, SDR, and marketing teams to maintain data health, document definitions, and support self-serve analytics and segmentation needs.

Audit Culture Amp's growth-marketing tech stack to identify and build AI-driven automations and personalization inside tools (Qualified, 6sense, Outreach, Sendoso, Splash, Bevy, HubSpot, Salesforce). Prioritize opportunities by impact and effort, implement and optimize workflows, follow QA and governance standards, document deliverables, and provide a structured handoff at contract end. Work cross-functionally with Lifecycle, Demand Gen, SDR, Regional Marketing, Events, Marketing Operations, and centralized Marketing AI.

Audit the growth-marketing tech stack to identify and prioritize AI opportunities, build and deploy AI-driven workflows inside tools (Qualified, 6sense, Outreach, etc.), measure and optimize performance, document implementations, and deliver a structured handoff. Work closely with Marketing Operations and centralized AI governance to ensure QA and maintainability.

Own attribution, data foundations, and pipeline measurement for growth marketing. Design attribution models/tools, set data quality SLAs, map end-to-end data flows across HubSpot and Salesforce, build reporting in Looker and Amplitude, define source-of-truth for customer/account data, and document standards to scale cross-functional analytics and operations.

Outbound-focused Sales Development Representative responsible for researching target accounts, crafting personalized outreach, qualifying leads via phone/email/social, booking meetings for Sales Executives, and collaborating with marketing and teammates while receiving ongoing coaching.

Covering a 12-month maternity leave, own month-end close, reconciliations, bank and cash flow reporting, fixed asset and statutory filings, and treasury operations. Drive NetSuite process improvements, support external audits, and design AI-driven automation agents (e.g., Claude) to streamline recurring finance tasks.

Manage a scaled enterprise CSM portfolio (70-85 accounts, $3.5M ARR) to drive retention, adoption, expansion, and renewals. Operate in a GTM pod, run executive reviews, mitigate risk, use AI and automated plays to scale, and maintain strong account hygiene in Vitally.

Lead and scale global multi-tiered ABM programs (1:few and 1:many) to drive new logo acquisition and expansion. Own 6sense-driven account research and orchestration, partner with Sales, SDR, RevOps and regional teams, oversee content and messaging, establish measurement frameworks, and optimize campaigns across paid, owned, and earned channels to accelerate pipeline and revenue.

Design and run large-scale LLM evaluation and observability for production AI features: sampling, LLM-as-judge, human-in-the-loop labeling, monitoring, regression detection, and continuous improvement. Build LLM-powered root-cause analysis and recommended fixes, own feedback loops (prompt engineering, labeling, evaluation), enable teams with reusable tooling and docs, and partner with product, data science and people science to map measured quality to customer value.

Lead the measurement and improvement of Culture Amp's AI products in production: build sampling, LLM-as-judge and labeling systems, implement longitudinal evaluation and observability, own feedback loops (prompts, evaluation, labeling), create reusable tooling and frameworks, and partner with product, engineering and people science to map quality to customer value.