Join us on our mission to make a better world of work.
Culture Amp is the world’s leading employee experience platform, revolutionizing how 25 million employees across more than 6,500 companies create a better world of work. Culture Amp empowers companies of all sizes and industries to transform employee engagement, drive performance management, and develop high-performing teams. Powered by people science and the most comprehensive employee dataset in the world, the most innovative companies including Canva, On, Asana, Dolby, McDonalds and Nasdaq depend on Culture Amp every day.
Culture Amp is backed by leading venture capital funds and has offices in the US, UK, Germany and Australia. Culture Amp has been recognized as one of the world’s top private cloud companies by Forbes and most innovative companies by Fast Company.
For more information visit cultureamp.com.
The Opportunity at Culture Amp
Culture Amp is looking to grow our Revenue Enablement team, and we need you to make it legendary! We are looking to add an individual to our team to help support our APAC Customer Experience (CX) team. That's why we need an experienced pro to help us bridge the gap – fast.
Your mission is to craft a winning product enablement strategy to support our CX team here in the APAC region. We're looking for someone who's aced building programs at fast-paced SaaS startups, just like us.
In this role, you'll be driving the global product enablement strategy and support our CX team in APAC. You'll be a content creation powerhouse, crafting captivating materials that equip both new hires and existing Campers with the knowledge and skills to succeed. As a partner to Product and Product Marketing leadership, you'll drive measurable understandings of our product suite. You'll have the opportunity to lead immersive training sessions, and develop fresh, engaging training materials to keep our teams sharp.
This role is a cornerstone for both Revenue Enablement and Product. We're looking for someone who thrives on building something new, isn't afraid to get their hands dirty, and wants to unleash their creativity on our sales enablement strategy.
Your role at Culture Amp...
- Own product enablement for our customer-facing teams as well drive the regional APAC CX enablement program
- Partner with Product, Product Marketing, and Customer Education to drive the product release enablement program to support our Customer facing teams in product releases
- Lead the change management of multiple initiative to drive measurable improvement for CX team in APAC region
- Develop core success metrics , to quantify impact, areas of improvement, and successes of the program long term
What You Bring to Our Camp
- Minimum of 5+ years working in an Enablement, Product, or Customer Success related role - ideally within a fast-growing SaaS company
- Experience in creating, launching, facilitating and maintaining internal training and enablement programs for revenue organizations
- Experience participating in product release and enablement
- Excellent project management skills, with the ability to manage multiple projects simultaneously and drive them to completion on schedule
- Outstanding creative skills for crafting engaging learning content
- Strong written and communication skills
- Tools: Slack , Zoom, Articulate Rise, Showpad (or LMS/CMS equivalent), Google Workspace
You are:
- Attracted to building new things and working collaboratively across departmental teams
- Someone who is comfortable creating and sticking to deadlines
- Able to work autonomously and work out loud
- Comfortable creating structure out of ambiguity and being highly self-directed
We believe that our employees are the heartbeat of our success. We're committed to fostering a work environment that truly cares for and develops its people, and creates lasting positive impact. In addition to providing a competitive compensation package, some of the key benefits we offer are:
- Employee Share Options Program: We empower you to be an owner in Culture Amp and share in our success
- Programs, coaching, and budgets to help you thrive personally and professionally
- Access to external providers for mental wellbeing and coaching support to sustain the wellbeing, safety and development of our people
- Monthly Camper Life Allowance: An automatic allowance paid out each month with your pay - you can spend it however you like to help improve your experience and life outside work
- Team budgets dedicated to team building activities and connection
- Intentional quarterly wellbeing pauses: A quarterly company-wide shutdown day in each region to to collectively pause, reset and focus on restoration and rest, without having to tap into individual vacation time
- Extended year-end breaks: An extended refresh period at the end of year
- Excellent parental leave and in work support program available from day 1 of joining Culture Amp
- 5 Social Impact Days a year to make a positive impact on the community outside of work
- MacBooks for you to do your best & a work from home office budget to spend on setting up your home office
- Medical insurance coverage for you and your family (Available for US & UK only)
Additionally, we don't just focus on our internal community; we believe in creating a better world of work for all. We're committed to diversity, equity, and inclusion, with Employee Resource Groups and ally communities in place.
We have a strong commitment to Anti-Racism, and endeavor to lead by example. Every step we make as a business towards anti-racism is another step we can take to support our customers in making a better world (of work). You can see our current commitments to Anti-Racism here.
Please keep reading...
Research shows that candidates from underrepresented backgrounds often don't apply for roles if they don't meet all the criteria – unlike majority candidates meeting significantly fewer requirements.
We strongly encourage you to apply if you’re interested: we'd love to know how you can amplify our team with your unique experience!
Thank you for taking the time to read this advert. If you decide to apply, as part of your application, we will ask you to complete voluntary diversity questions (excluding Germany). Please watch this video from our amazing DEI Leader, Aubrey Blanche to share more on why we collect the data and how we will use it.
If you require reasonable accommodations or adjustments due to a disability to complete the online application or to participate in the interview process, please contact accommodations@cultureamp.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
What We Do
Culture Amp is the leading employee experience platform helping companies take action to improve employee engagement, retention and performance. Culture Amp is a Culture First certified B Corporation used by 4,000+ customers including Aegon, Airbnb, Go Cardless, KIND Snacks, McDonald’s, Bon Secours Mercy Health, Salesforce and Slack. Started in Melbourne with offices in San Francisco, London, and New York City, Culture Amp has raised $150,000,000 USD from leading venture capital funds, including Index Ventures, Felicis Ventures, Sapphire Ventures, Blackbird Ventures and Sequoia Capital China.
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