Teams at CTI

Provide full-time, on-site AV support for conference rooms and collaboration spaces in Manhattan. Troubleshoot Cisco conferencing systems, Crestron controls, Biamp DSPs, audio/video/connectivity and sound masking. Perform room checks, preventative maintenance, firmware coordination, user training, documentation, and coordinate escalations with CTI engineering and client IT teams to ensure reliable meeting-room experiences.

Design AV signal flows and diagrams, develop Q-SYS design files (Level 2, some LUA), troubleshoot and commission AV systems, perform preventive maintenance and daily health checks, collaborate with clients and teams, and ensure compliance with Enterprise AV standards. Requires 3+ years AV engineering experience and strong AV networking knowledge.

Provide inside sales support for the Nashville branch: interact with clients and executives, create quotes, manage vendor pricing, enter and track orders, handle customer calls, and assist sales, technical, and accounting teams to deliver excellent customer service.