The Lead Engineer is CTI’s elite on-site technical resource a hands-on expert who knows how to build, commission, and finish systems to perfection. You are as comfortable leading a team on a construction site as you are tuning DSPs, finalising code, or walking a client through their system on handover day.
You own every detail of delivery, mechanical, electrical, and software ensuring that what’s been engineered and pre-built off-site performs flawlessly in the real world. You take pride in doing things properly, leading by example, and finishing with precision, professionalism, and pride.
Key Responsibilities:
Site Leadership: Take responsibility for day-to-day site activity, directing technicians, assigning tasks, and ensuring safe, efficient progress in line with CTI’s engineering standards and construction requirements.
System Integration: Install, wire, and configure complete AV systems, following detailed schematics, rack elevations, and network layouts. Maintain clean, organised, and methodical installations that meet CTI’s quality benchmarks.
Commissioning & Final Execution: Deploy and verify configurations, test functionality, tune DSPs, balance audio, align video, calibrate displays, and refine control systems until the system performs exactly to design intent.
Troubleshooting & Issue Resolution: Diagnose and resolve on-site challenges calmly and efficiently whether mechanical, electrical, or software-related. You own problems end-to-end, ensuring systems leave site stable, reliable, and client ready.
Client Delivery: Be the technical face of CTI during commissioning and handover. Deliver systems that look professional, work beautifully, and are intuitive for clients to operate.
System Verification: Perform and document complete system testing, ensuring signal flow, control logic, and performance align with the design brief and CTI standards.
Training & Handover: Provide concise, practical training to end users and technical staff, ensuring clients understand operation and maintenance. Prepare final as-built documentation, system backups, and sign-off reports.
Quality & Ownership: Inspect all installation work, verify terminations, label completeness, rack dressing, and documentation before sign-off. You don’t leave until it’s right technically, visually, and operationally.
Health & Safety Leadership: Lead by example on-site, maintaining full compliance with safety policies and risk assessments, and ensuring all team members work safely and professionally.
Cross-Team Collaboration: Feed real-world insights back to design, engineering, and service teams to improve processes and documentation for future projects.
Maintain a Flexible Work Approach: Be adaptable with working hours and site requirements to meet project deadlines without compromising quality.
Follow CTI’s Quality Standards: Ensure all responsibilities align with CTI’s ISO 9001 quality procedures.
It’s Not Done Until It’s Done: See installations through to absolute completion, including system sign-offs, return of any unused materials, final quality assurance checks, and smooth handover to the service department.
Key Skills & Qualifications:
Technical Breadth: Deep working knowledge across AV, UC, and broadcast systems including Crestron, Q-SYS, Biamp, Extron, Shure, Ross, Disguise, and similar platforms.
Commissioning Proficiency: Skilled in DSP tuning, control code deployment, video calibration, and network configuration (VLAN, Dante, AES67, NDI).
Installation Discipline: Expert-level mechanical and electrical installation skills, including cable management, signal integrity, and system build quality.
Problem Solving: Methodical fault-finding across hardware, software, and networks.
Documentation: Produce accurate commissioning records, as-built drawings, backups, and verification checklists.
Certifications preferred;
- CTS
- CTS-I
- ECS
- SSSTS
- IPAF
- PASMA
Personal Conduct & Leadership
At CTI, we believe in a culture of professionalism, teamwork, and accountability. Our Engineers should demonstrate:
A commitment to quality: Strive for excellence in all installations, ensuring each project meets our high engineering standards.
Ownership and accountability: Take full responsibility for the work completed on-site—our reputation depends on the quality you deliver.
A supportive and team-oriented mindset: Be a mentor and collaborator, assisting colleagues and helping to develop less experienced team members.
Clear and confident communication: Engage proactively with team members, clients, and contractors, ensuring alignment and clarity.
Professionalism on-site: Maintain a positive attitude, be approachable, and ensure clients and contractors see CTI as a trusted and professional partner.
Problem-solving under pressure: Approach on-site challenges with a calm and solutions-focused attitude, keeping projects on track.
Dress Code
We maintain a professional yet practical dress code depending on the work environment:
Construction & Installation Sites: Practical site attire, including CTI-branded polo shirts, site cargo trousers, and provided steel-toe-capped boots.
Skills Required
- Deep working knowledge of AV, unified communications, and broadcast systems
- Experience with Crestron, Q-SYS, Biamp, Extron, Shure, Ross, Disguise, or similar platforms
- DSP tuning, control code deployment, video calibration, and network configuration experience
- Knowledge of VLAN, Dante, AES67, and NDI
- Expert mechanical and electrical installation skills, including cable management and signal integrity
- Methodical fault-finding across hardware, software, and networks
- Ability to produce commissioning records, as-built drawings, backups, and verification checklists
- CTS certification
- CTS-I certification
- ECS certification
- SSSTS certification
- IPAF certification
- PASMA certification
CTI Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about CTI and has not been reviewed or approved by CTI.
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Healthcare Strength — Health insurance, counseling services, and fully paid short- and long-term disability are highlighted as notable offerings. Feedback suggests these benefits are competitive on paper and contribute to perceived coverage quality.
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Leave & Time Off Breadth — Graduated PTO, major holidays, and floating holidays are described as part of the package. Observations indicate time-off policies are straightforward and flexible in some areas.
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Retirement Support — A 401(k) with employer matching is part of the listed benefits. Commentary suggests this is viewed as a standard but positive element of the overall package.
CTI Insights
What We Do
CTI is the largest privately held AV integration and events provider in the United States, delivering audiovisual, IT, and UCC solutions. Headquartered in St. Louis, Missouri, the company provides engineering, design, installation, integration, maintenance, and service. CTI serves diverse clients across the corporate, education, healthcare, government, sports, and broadcast markets from 45 global locations since 1988.
