Jobs at Crystal Creek Hospitality

Manage and supervise hotel engineering operations, lead maintenance staff, oversee repairs and preventative maintenance of building systems, support budgeting, safety compliance, and guest-facing issue resolution.

Lead and oversee repairs and maintenance for Planters Inn and at least one regional property. Ensure fire/life safety compliance, create and manage capital plans, perform inspections, mentor onsite engineering managers, manage budgets, projects, preventative maintenance, and vendor sourcing. Drive property condition improvements, reporting, and training to meet brand standards and guest satisfaction.

Support daily accounting operations for a hotel: record transactions, reconcile accounts, prepare journal entries and reports, assist month-end close, monitor revenue controls, manage AP/AR and vendor relations, ensure policy compliance, and participate in system or process improvement projects.

Lead group sales and event operations for The Cloudveil and support group sales for a Boston hotel. Manage leads, room blocks, group contracts, vendor partnerships, VIP pre-arrival arrangements, event programming, bookings for entertainment and guest engagement, and coordinate site visits, proposals, and revenue evaluations with Marriott Global Sales and internal teams.

Lead and manage the repairs and maintenance department, ensuring safe, efficient operations, preventive maintenance, staff hiring/training, budgetary control, vendor coordination, regulatory compliance, and guest service standards. Be on-call 24/7 and support property environmental and safety programs.

Lead HR functions for multiple hotels including recruitment, onboarding, employee relations, performance management, HRIS administration, compliance, benefits, training, and people analytics. Partner with hotel leaders to implement HR strategy, improve retention and engagement, coach managers, conduct investigations, and ensure consistent HR operations and reporting.

Participate in a rotational Manager-in-Training program across hotel departments, learn daily operations, maintain brand and service standards, support guest service, complete training sign-offs, attend mentorships, and assist leadership with policies, emergency response, and guest conflict resolution.

Manage day-to-day property accounting, month-end close, balance sheet reconciliations, AP/AR, cash management, payroll support, revenue/audit oversight, budgeting/forecasting, vendor management, and cross-functional financial leadership for hotel properties.

Provide day-to-day HR operations for assigned hotels including recruiting coordination, onboarding, HRIS data entry, electronic paperwork compliance, employee file maintenance, uniform administration, training/certification tracking, employee support, and offboarding. Escalate sensitive or complex issues to HR leadership and support HR audits, benefits communications, and engagement activities.

Lead corporate revenue management across a multi-property hotel portfolio. Analyze PMS/CRS/RMS and market data to set pricing, inventory controls, channel mix, forecasts, and commercial strategies. Produce reports, coordinate with brands and property teams, optimize distribution and profitability, and support budgeting, forecasting, and stakeholder reporting.

Supervise hotel engineering and maintenance staff, manage work orders and preventive maintenance for HVAC, plumbing, electrical, elevators and life-safety systems, coordinate vendors and emergency repairs, enforce safety/compliance, manage inventory and budgets, and support guest service.

Provide regional HR leadership for assigned hotels, driving recruitment, onboarding, employee relations, compliance, HRIS administration, performance management, training, compensation, and people analytics. Partner with hotel leaders to implement corporate HR initiatives, coach managers, lead investigations, and improve retention and engagement while ensuring legal and operational compliance.

Maintain cleanliness of public areas, assist housekeeping with room turnover and laundry, manage supplies and carts, respond to guest requests, remove trash, report maintenance issues, follow safety policies, and collaborate with housekeeping and other hotel departments to ensure high cleanliness standards.

Oversees repairs and maintenance operations, manages and trains the maintenance team, enforces standards and safety, controls purchasing and budgets, implements preventative maintenance, coordinates with contractors and other departments, and travels to other properties as needed.

Provide day-to-day HR support for assigned hotels including recruiting coordination, onboarding, HRIS data entry, employee file maintenance, uniform administration, training and certification tracking, employee engagement support, compliance audits, and offboarding while escalating sensitive issues to HR leadership.