Jobs at CrossCountry Mortgage, LLC.

Serve as liaison for borrowers and internal teams to pre-approve and pre-underwrite residential mortgage loans. Review income, assets, credit, disclosures, run DU/LP, manage pipelines across loan products, identify missing documentation, and recommend optimal loan programs.

Support the mortgage origination process from prequalification through closing by performing income/financial analysis, preparing disclosures, running DU/LPA, managing loan pipelines in Encompass, coordinating stakeholders, tracking milestones and outstanding conditions, and ensuring file completeness and regulatory compliance.

The Pre Approval Manager oversees the loan process, aids borrowers in understanding loan options, reviews documents, and ensures compliance with mortgage regulations.

The Pre-Approval Specialist assists borrowers through the mortgage loan process, reviewing documentation, providing customer service, and ensuring loan program suitability.

Review and analyze appraisal reports for compliance with USPAP, investor, and internal policies; reconcile valuation approaches; liaise with vendors and appraisers to resolve issues; communicate file status; support process improvements and team collaborations.

The Pre-Approval Specialist evaluates mortgage applications for eligibility, ensures documentation is complete, and communicates decisions to Loan Advisors, maintaining high accuracy and operational efficiency.

The Executive Assistant manages calendars, coordinates meetings, communicates with clients, arranges travel, and handles marketing plans while prioritizing multiple projects.

Provide HR administrative support for wage and compensation: maintain confidential employee files, manage Workday HRIS data, support onboarding and pre-employment screening, draft compensation agreements, respond to wage inquiries, ensure compliance through audits, and assist leadership with HR processes.

The BPL Account Executive originates business from various sources, manages a territory, and assists clients with lending inquiries and applications.

The Branch Administrative Assistant provides administrative support to the Branch Manager, manages schedules, correspondence, and assists in day-to-day operations.

Lead and support the Closing team to ensure timely, compliant mortgage closings. Manage pipelines and rush requests, train staff, implement workflows and guidelines, produce management reports, monitor defects, liaise with branches and delivery teams, and drive process improvements.

Manage federal, state, and local tax compliance for CrossCountry Mortgage. Prepare and review income and indirect tax returns, manage tax calendar and audits, research tax technical matters, liaise with external advisors, mentor and train junior staff, and support special projects.

Provide legal interpretation and guidance on mortgage fees, disclosures, documents, and vendor integrations. Translate regulatory requirements into business and technical requirements, review system configurations and testing, partner with Compliance, Technology, Operations, and vendors, document legal positions, and identify emerging legal issues to ensure regulatory compliance of loan origination systems and document outputs.

Serve as the compliance SME for assigned regulatory areas, translate regulations into LOS requirements, own change workstreams, support implementation and testing, document outcomes, and coordinate with Legal, Technology, Operations, and Compliance.

Validate that loan origination system functionality and workflows reflect regulatory requirements and internal policies. Design and execute scripted and exploratory tests, document findings and evidence, log issues, collaborate with Compliance, Legal, Technology, and Operations to resolve defects, and retest after fixes to ensure audit-ready testing and compliance.

Manage onboarding and communications between clients and marketing teams, lead orientation and onsite trainings, use Salesforce and Basecamp to track projects, drive adoption of marketing solutions, present offerings, resolve client issues, and promote revenue growth.

The NVP of Agency Underwriting oversees escalated loan reviews and manages the Agency Underwriting Scenario Team, ensuring compliance and effective communication across departments while leading a team of underwriters.

The Non-Agency Scenario Desk Specialist provides guidance for loan officers and processors, analyzes income documentation, and supports daily loan operations through communication and documentation.

The Non-QM Income Scenario Specialist calculates income for loans, reviews documentation, interprets investor guidelines, and provides support for loan scenarios to ensure compliance and customer satisfaction.

Serve as Scrum/Flow Master to coach agile teams, facilitate ceremonies, remove impediments, track and report agile metrics, manage portfolio intake and capacity, maintain Jira portfolio visibility and health scorecards, coordinate dependencies, and support quarterly planning to ensure predictable delivery across multiple teams.