CrossCountry Mortgage, LLC. Compensation & Benefits

Key Insight for Candidates

• Strong & Reliable Incentives: High-performing production roles are often seen as having very strong earning potential, with commission and bonus plans praised and pay aligning to high-volume pipelines. Feedback suggests these incentives can be especially lucrative in supportive branches and healthy markets.
• Healthcare Strength: The benefits package includes medical, dental, and vision coverage with multiple plan tiers, plus company-paid life and short- and long-term disability insurance. Feedback suggests HSA support and broad insurance choices contribute to a solid core offering.
• Flexible Benefits: Multiple medical plan options, HSA and FSA accounts, and optional coverages (critical illness, accident, hospital indemnity, supplemental life) allow employees to tailor coverage. Regional medical options in some locations further indicate flexibility.

• Unfair & Opaque Compensation: Pay is considered uneven across branches and roles, with administrative and support positions described as underpaid relative to high workloads. Feedback suggests variability by manager and office creates perceived inequities and uncertainty.
• Stagnant Pay & Limited Progression: Some employees report a lack of scheduled raises and broken or delayed wage increases. This pattern is seen as limiting progression and longer-term earnings growth.
• Weak & Unreliable Incentives: Variable compensation is described as subject to sudden adjustments during budget cuts or slow market cycles. Feedback suggests this instability, along with instances of inadequately compensated extra work in some teams, undermines trust in incentives.