Teams at CrossCountry Mortgage, LLC.

Provides administrative and operational support to branch management by managing calendars, correspondence, meetings, travel, databases, CRM updates, office supplies, vendors, onboarding, expenses, and personnel tasks. The role also supports compliance, branch inquiries, and cross-department coordination while maintaining professional communications and accurate records.

Develop and execute SEO, local search, GEO, and digital visibility strategies for mortgage branches and loan officers. Manage Google Business Profiles, local listings, website content, CMS operations, technical audits, analytics, conversion optimization, and AI-powered search initiatives. Collaborate with marketing and field teams, provide SEO education, monitor performance, support web enhancements, and ensure regulatory compliance. The role requires strong knowledge of local SEO, website optimization, analytics platforms, structured data, and emerging search technologies.

Serve as a flexible underwriting resource covering pipelines, absorbing overflow, and updating post-closing files. Underwrite across agency products per guidelines and investor overlays, maintain communication with leadership, ensure quality and compliance, and work remotely with schedule flexibility.