Jobs at Cross Company

Develops industrial automation sales by building customer relationships, meeting sales goals, identifying new opportunities, maintaining CRM pipelines, and delivering robotic, motion control, automation, and pneumatic solutions. Partners with application engineers, customer service, business development, manufacturers, and marketing. Requires technical product expertise, outside sales experience, customer problem-solving, competitive knowledge, and travel to industrial manufacturing sites.

Develops new product and service sales within an assigned territory, focusing on heavy-capacity scales and precision measurement instruments. Visits customers and prospects, identifies measurement needs, prepares quotes and presentations, communicates technical capabilities, trains customers, and converts leads into accounts. Maintains territory plans, quote logs, commission reports, and competitive intelligence while collaborating with sales and service teams. Requires strong communication, quantitative, analytical, organizational, and customer-focused skills, plus the ability to travel extensively in industrial environments.

Develops 3D models, assemblies, fabricated parts, electrical and mechanical schematics, control panel layouts, bills of materials, and production documentation. Collaborates with assembly and fabrication teams to ensure designs are practical for manufacturing, maintains legacy drawings, specifies materials and devices, and resolves design issues during builds. The role requires industrial drafting experience, proficiency with Autodesk design tools, strong technical communication, and occasional plant-site work.

Develops new and existing business within a defined territory, focusing on heavy-capacity industrial scales and precision measurement solutions. Visits customers, identifies needs, presents applications, prepares quotes, trains customers, and converts leads into revenue. Maintains territory plans and sales reporting, leads team meetings when assigned, and reports customer feedback, market trends, and competitive intelligence. Requires frequent customer travel, independent work, technical communication, and manufacturing-market awareness.

Develops industrial automation sales by managing customer relationships, meeting sales goals, identifying new opportunities, maintaining CRM pipelines, and delivering robotics, motion control, automation, and pneumatic solutions. Partners with application engineers, customer service representatives, business development, and manufacturers. Requires strong technical product knowledge, outside sales expertise, customer problem-solving, competitive awareness, and the ability to visit industrial facilities and travel long distances.

Conducts tooling performance studies, new model tooling introductions, process investigations, and rundown strategy improvements. Collects torque data, reports findings, supports investigations and countermeasures, maintains evaluation records, and provides customer reports. Provides backup support for quality and calibration technicians, communicates quality issues, and develops proficiency to train others while maintaining safety and customer service standards.

Provides inside sales and technical support for instrumentation and valves, assisting customers and field sales teams with product selection, application questions, quotations, and technical documentation. Builds relationships with customers, suppliers, and manufacturers while developing strong product knowledge. Supports sales objectives through effective communication, customer-focused problem solving, reporting, training, and participation in industry activities.

Designs and drafts industrial control panels and complex electrical drawing packages using AutoCAD Electrical and UL standards. Develops hardware architectures, bills of materials, system calculations, and component specifications for projects and proposals. Collaborates with customers, sales staff, project managers, and engineers; supports site walkdowns and service calls. Reviews drawings for technical accuracy, mentors supporting drafters, completes quality documentation, and works in office and plant environments with travel typically under 10%.

Processes accounts payable invoices, credits, expense claims, checks, and ACH payments. Matches invoices to purchase orders, codes and verifies authorization, monitors discounts, reconciles vendor statements, and resolves discrepancies with vendors, purchasing, and customer service teams. Maintains vendor relationships, secures confidential information, and supports accurate, timely financial processing in a high-volume environment.

Design, develop, install, and troubleshoot industrial automation control systems involving PLCs, HMIs, robots, drives, motion control, networking, and machine safety. Collaborate with sales, engineering, project management, and production teams to deliver multiple customer projects on schedule, within budget, and to specification. The role involves office and plant-site work, equipment troubleshooting, PPE use, and travel of up to 30%.