Jobs at Cox Automotive Inc.

Leads lot operations by instructing drivers, assigning work, coordinating vehicle flow, maintaining vehicle-location records, and transporting employees and vehicles. Oversees staffing, schedules, safety, performance metrics, and policy compliance. Performs daily van inspections and maintenance, frequently drives across the auction lot, moves vehicles, jump-starts units, and lifts automotive batteries. Overtime may be required.

Reviews and investigates customer vehicle claims, validates documentation, coordinates with internal departments, and resolves disputes through communication, mediation, negotiation, and approved financial settlements. Maintains accurate arbitration files, escalates complex cases, and ensures claims comply with company policies. The role is on-site and requires a high school diploma or GED, with automotive, body shop, or claims experience preferred.

Manages post-implementation relationships with OEM teams and dealership clients to improve Xtime product utilization, retention, and performance. Conducts on-site consultations, KPI reviews, training, technical support, presentations, workshops, and churn-risk escalations. Maintains a book of business, provides actionable process recommendations, facilitates customer adoption, and represents Cox Automotive at dealer and industry events. The role requires approximately 75% travel, including overnight visits, primarily across the Upper Midwest.

Processes vehicle titles accurately by reviewing negotiability, completing new-title applications, signing and reassigning titles, perfecting or releasing liens, and resolving title questions with clients and regulatory agencies. The role requires detailed computer and handwritten work, communication, customer service, and compliance with current title laws. It is an on-site, Monday-through-Friday position with a 10 a.m. to 7 p.m. shift.

Manage and grow a portfolio of automotive dealer accounts for Autotrader and Kelley Blue Book. Responsibilities include meeting revenue and retention goals, managing sales pipelines and forecasts, conducting ROI reviews, using market and performance data to advise clients, identifying upsell and cross-sell opportunities, supporting solution implementation, and resolving customer issues.

Checks vehicles into an automotive auction by recording vehicle data, installing GPS trackers, labeling vehicles, removing license plates, documenting damage, and directing transporters. Flags vehicles without keys, follows safety procedures, assists with cross-training and sale-day vehicle driving, and may work overtime. The role requires outdoor work, physical activity, basic computer skills, a valid driver’s license, and the ability to drive automatic and manual vehicles.

Coordinates vehicle auction operations, client account issues, vehicle inspections, condition reports, reconditioning estimates, imaging audits, redemptions, and inventory movement. Builds client relationships, recommends auction services, ensures compliance with NAAA guidelines and client standards, and collaborates with auction departments. The role requires outdoor work, vehicle operation, customer service, documentation accuracy, and adherence to safety and privacy procedures.

Performs invoice coding, costing, auditing, indexing, rebilling, and workflow processing for fleet services. Responds to purchase order inquiries, resolves discrepancies with service providers, handles overflow calls, executes service resets, and marks invoices complete. Requires strong communication, accuracy, and the ability to work effectively in a fast-paced billing environment.

Coordinates vehicle movement through auction sales lanes, assigns drivers and support operators, manages pre-sale inspections and vehicle routing, maintains run lists, oversees parking and re-parking, addresses dealer inquiries, and reports safety, theft, or lot-damage concerns. The role is fully outdoors, requires prolonged walking and standing, and involves driving vehicles with standard and automatic transmissions.

Processes vehicle titles accurately by reviewing negotiability, completing title applications, managing liens, and resolving title issues with clients and regulatory agencies. Maintains workflow, quality, productivity, and customer service standards while handling routine inquiries and escalating complex issues. Requires strong organization, attention to detail, communication skills, Microsoft Office familiarity, and authorization to work in the United States without sponsorship.

Supports vehicle sales transactions by maintaining VINs, condition reports, pricing, inventory records, and physical and digital files. Responds to customer inquiries, resolves issues, verifies titles and sale eligibility, tracks repairs and charges, prepares sale packages and run lists, and coordinates with internal teams. The role also supports sale-day operations, balances sales with accounting, completes invoicing and reporting, and follows workplace safety procedures.

Develops and executes account-specific B2B marketing strategies and campaigns for Manheim’s key client segments. Builds client relationships, coordinates digital, event, and location-based initiatives, analyzes campaign and account data, tracks KPIs and ROI, and delivers actionable insights. Collaborates with Sales, Operations, Data Analytics, Field Marketing, and Corporate Marketing to support client retention, revenue growth, and consistent campaign execution.

Supports vehicle auction sales by maintaining accurate vehicle records, files, pricing, inventory, and condition data. Responds to customer inquiries, resolves discrepancies, verifies titles and sale eligibility, coordinates repairs and charges, prepares sale packages and run lists, and supports sale-day operations. Balances sales with accounting and completes invoicing and reporting while following safety procedures.

Coordinates auction account service operations, serving as a liaison between clients, auction vendors, and internal teams. Reviews vehicle sale lineups, locates and stages vehicles, monitors reconditioning, audits condition reports and imaging, and supports smooth auction execution. Educates clients on products and services, identifies upsell opportunities, communicates requirements, and promotes safety procedures. The role is primarily outdoors and requires a valid driver’s license and relevant experience.

Supports corporate accounting through financial data analysis, journal entries, balance sheet account accuracy, reconciliations, reporting, and special projects. The intern collaborates with cross-functional teams, manages multiple tasks, analyzes business situations, and receives training and professional development while contributing to accurate and timely financial records.

Leads development, modernization, and production support for mission-critical IBM iSeries and RPG applications. Serves as the senior technical escalation point for Level 3 incidents, integrations, inventory systems, and operational workflows. Provides architecture guidance, code and design reviews, secure coding standards, stakeholder collaboration, mentoring, and technical direction. Drives modernization, observability, reliability, automation, AI adoption, and continuous improvement across engineering teams.

Manages client accounts and auction operations for vehicle sales, resolving issues, coordinating vehicle movement and reconditioning, auditing condition reports and imaging, inspecting vehicles, preparing estimates, and recommending relevant services. Maintains client relationships, ensures compliance with auction and safety standards, and uses Microsoft Office and internal platforms to support daily operations.

Processes and verifies vehicle titles, prepares documents for scanning and shipment, maintains secure records, resolves client issues, releases liens, researches missing documents, and supports mailroom and vault operations. The role also handles escalations, meets productivity and quality metrics, trains team members, and assists leadership with operational tasks.

Provides customer service and administrative support at the vehicle release back gate. Responsibilities include verifying gate passes and documentation, scanning records, entering data, identifying discrepancies or potential fraud, following security procedures, and assisting with front-office emails and routine administrative tasks.

Provides employee relations guidance to business leaders on disciplinary actions, performance improvement plans, terminations, policy compliance, and less complex investigations. Manages employee relations cases, analyzes trends, supports legal complaint information gathering, and partners with HR, Legal, and business leaders to promote consistent issue resolution. The role is fully remote within the Eastern or Central U.S. time zones, with travel up to 25%.