Jobs at Cox Automotive Inc.

Processes and audits invoices, performs VMRS coding and costing, indexes documents, handles purchase order inquiries, contacts service providers about discrepancies, processes rebills, and completes workflow billing tasks. The role also supports overflow calls and other billing department duties while maintaining accurate records and communication.

Supervises auction lot operations, including vehicle check-in, staging, parking, and movement through sales lanes. Coordinates workflows among drivers, check-in staff, lane captains, and related departments; monitors equipment, damage, staffing, KPIs, safety, and customer service. Assigns duties, schedules work, supports employee counseling and performance evaluations, and enforces company policies and procedures.

Provides advanced, confidential administrative support to senior finance and accounting executives. Responsibilities include complex calendar and meeting management, domestic and international travel coordination, event planning, document and expense preparation, onboarding support, facilities liaison work, supply procurement, and executive assistant team coordination. The role requires independent judgment, exceptional organization, discretion, and proactive communication across departments in a fast-paced environment.

Organize and maintain vehicle placement across the auction lot, identify vehicle conditions, manage keys, direct drivers and transporters, maintain traffic flow, stage running vehicles, report damage and safety concerns, and enter accurate vehicle information using a handheld device. The role requires outdoor work, prolonged standing, safe vehicle operation, basic mechanical knowledge, and a valid driver’s license.

Build, test, deploy, and support full-stack software across the SDLC. Own features and system components, participate in design discussions and code reviews, apply AI-assisted development practices, implement secure automated tests, use observability tools to monitor production systems, troubleshoot issues, document processes, communicate status, and drive assigned work to completion with minimal oversight.

Leads enterprise database strategy, administration, optimization, high availability, disaster recovery, performance tuning, and modernization. Stabilizes on-premises systems and designs phased migrations to AWS, supporting RDS, relational, and NoSQL platforms. Advises architects and engineers on data architecture, builds CI/CD practices for database changes, ensures resilient 24x7 production operations, and mentors database professionals while influencing technical direction across multiple teams.

Partners with business leaders and HR Centers of Excellence to deliver talent strategies, organizational design, workforce planning, employee engagement, change management, and employee relations support. Leads talent management, performance calibration, compensation, and retention initiatives; advises managers on HR policies and employment law compliance; analyzes organizational trends and supports consistent HR process application. This is an onsite role with up to 15% travel and requires U.S. work authorization without current or future sponsorship.

Owns end-to-end product management for Cox Automotive’s Instant Cash Offer product, including market and user research, product strategy, roadmap development, backlog refinement, specifications, AI-assisted prototyping, agile delivery, stakeholder coordination, launch readiness, performance measurement, and lifecycle improvement. The role collaborates with engineering, UX, analytics, marketing, sales, and client solutions teams to develop and optimize AI-enabled automotive products.

Reviews and investigates vehicle claims, verifies documentation and policy compliance, coordinates inspections and internal departments, mediates buyer-seller disputes, negotiates repairs or pricing, communicates resolutions, maintains arbitration files, and escalates complex cases when needed.

Designs, develops, delivers, and continuously improves training programs for domestic and offshore title operations teams. Responsibilities include creating onboarding and certification content, facilitating virtual and in-person training, applying AI-enabled learning tools, analyzing operational and quality data, tracking training KPIs, identifying capability gaps, and collaborating with Operations, Compliance, Legal, Workforce Management, Industrial Engineering, and offshore stakeholders.

Drives business process improvement, quality metrics, workforce management, capacity planning, and throughput optimization for Titles Shared Services operations. Analyzes KPIs, workloads, forecasts, cycle times, backlogs, and financial impacts to recommend staffing, workflow, tooling, and process changes. Leads projects, develops dashboards and action plans, coaches operational teams, influences cross-functional stakeholders, and presents performance insights to leadership.

Supports vehicle account relationships and customer communication; reviews condition and repair reports; recommends reconditioning; coordinates vehicle movement with lot and reconditioning teams; prepares sale presentations and verifies announcements; organizes account vehicles, locates missing vehicles, and ensures sale-line readiness. The role is conducted outdoors, requires safe driving, and includes safety compliance and problem resolution.

Receives and processes vehicles at an auto auction by entering vehicle data, applying labels and routing information, photographing vehicles, identifying damage, directing transporters, and supporting registration and sale-lane operations. The role requires following safety procedures, communicating with coworkers, working outdoors, and performing frequent bending, kneeling, climbing, and lifting. Occasional vehicle driving duties may be assigned during sale days.

Administers Volkswagen warranty claims across dealership operations by preparing and submitting claims, tracking payments and rejections, maintaining audit records, monitoring work in progress, and ensuring policy compliance. Advises service staff, customers, manufacturer representatives, and commercial stakeholders on warranty matters. Supports recall campaigns, reporting reviews, account adjustments, and warranty processing at other sites during peak periods.

Manages automotive dealer accounts across Autotrader, Kelley Blue Book, and KBB Instant Cash Offer portfolios. Responsibilities include retaining clients, reducing churn, meeting revenue targets, forecasting sales, analyzing account performance and ROI, leading business reviews, developing growth strategies, identifying upsell opportunities, supporting onboarding, resolving issues, and maintaining account data in Salesforce. The role requires consulting, automotive dealer relationship management, digital marketing knowledge, analytics, and strong communication skills.

Lead product discovery, strategy, roadmap planning, business cases, KPI monitoring, and solution validation for lot operations modernization. Partner with engineering, UX, data, and delivery teams to improve vehicle movement efficiency and reduce operational costs. Represent the product area in planning and stakeholder reviews, mentor Product Managers, and promote AI-enabled discovery and development.

Processes incoming vehicle titles and related documents by sorting mail, entering data, preparing and scanning titles, verifying VINs, associating documents with barcoded folders, filing and retrieving records from a secure vault, auditing inventory, and handling outgoing shipments or releases. The role also operates and maintains mail-processing and scanning equipment, maintains an organized workspace, and performs repetitive production tasks requiring accuracy and attention to detail.

Leads privacy engineering and enterprise privacy compliance operations, including consent management, cookie governance, opt-out mechanisms, privacy tooling, risk assessments, and regulatory compliance. Oversees privacy onboarding for brands and acquisitions, integrates entities into centralized infrastructure, advises product and engineering teams on privacy-by-design, and partners with legal, data, engineering, and executive stakeholders. Manages privacy engineers and drives standards, remediation, change management, and cross-functional decision-making.

Design, build, test, deploy, and evolve full-stack software across the SDLC. Partner with product, architecture, engineering, and business teams to translate ambiguous requirements into actionable specifications and scalable solutions. Establish coding, observability, quality, and AI-augmented development standards; participate in reviews; mentor engineers; resolve complex technical issues; and improve system performance, maintainability, security, and operational excellence.

Build, test, deploy, and support full-stack software for automotive inventory finance systems. Own discrete features and components, collaborate with product and engineering teams, use AI-assisted development tools, write tests, apply secure coding practices, monitor production systems with observability tools, participate in code reviews, document processes, and communicate progress and risks.