Jobs at Cover Genius

Lead and mentor a 5-7 engineer team owning Travel integrations and technical vision. Translate product vision and OKRs into engineering roadmaps, design and operate microservices on AWS, use IaC and container orchestration, ensure observability, collaborate with product and partner teams, and drive operational excellence and team growth.

Embed within product teams to deliver actionable analytics: build dashboards, run deep-dive analyses, translate ambiguous business questions into data solutions, drive product growth, automate reporting, ensure analytics quality, and communicate insights to stakeholders to influence product decisions and forecasting.

Design, build, and operate production Generative AI systems for insurance workflows. Collaborate with cross-functional teams to enhance AI capabilities and integrate services seamlessly.

The Business Development Director will originate, develop, and close new business with banking and fintech partners across EMEA, executing the financial services strategy.

Manage multi-channel customer support including phone, chat, and email. Own customer cases, execute back-office tasks, maintain documentation accuracy, and meet SLAs.

The Senior Associate, Quality Assurance will investigate customer contact quality, conduct audits, perform root cause analyses, and mentor junior staff to identify systemic issues in customer service operations.

As a Claims Specialist, you will manage claims processing, assess and settle claims, communicate with customers, maintain documentation, ensure compliance, and recommend process improvements.

The Director of Partnerships will lead partnership development and execution strategies for Travel in the Americas, collaborating with global teams, managing key partner relationships, and driving growth through new partner acquisition.

Manage multi-channel customer inquiries and support, ensuring quality service across phone, chat, and email. Process administrative tasks while adhering to compliance and service level agreements.

The role involves managing insurance product portfolios, ensuring compliance with Turkish laws, supporting product development, and collaborating with partnership teams. It requires expertise in insurance product development and underwriting.

The Accounts Receivable Specialist processes invoices, manages reconciliations, supports cash applications, and investigates discrepancies in financial settlements with partners.

The Manager, Financial Reporting & Audits leads audits, ensures compliance with SOX, collaborates with teams for financial insights, and enhances financial processes.

As a Senior Claims Specialist, you'll manage claims processing, complex claims handling, and dispute resolution, ensuring compliance and mentorship of junior agents.

The Payroll Associate manages Australia payroll processes, ensuring compliance, data integrity, vendor relations, and process improvements, while fostering stakeholder relationships.

The Financial Reporting & Audits Manager will oversee statutory financial statements under IFRS, coordinate with external auditors, and enhance financial processes.

The Engineering Manager for Developer Experience will lead a team to improve development tools and processes, enhance the developer experience, and manage internal platforms, while embodying a customer-oriented mindset.

Manage the lifecycle of AI-driven policy configurations, gathering requirements, directing policy builds, testing, and resolving post-launch issues, while leveraging Python proficiency.

The Manager, Financial Reporting & Audits leads audits and controls assessments, manages external audit engagements, collaborates with teams, and enhances financial efficiency.

Lead and mentor a team of engineers to develop AI-driven platforms, architect solutions utilizing LLMs and Deep Learning, and ensure a scalable AI infrastructure.

The Manager, Global Workplace Operations at Cover Genius oversees workplace culture, manages daily operations, leads a global team, and ensures compliance with safety standards while optimizing employee experiences across locations.