Jobs at Cover Genius

Build and maintain distributed partner solutions across backend services, batch pipelines, frontends, and infrastructure. Design APIs and third-party integrations, implement Infrastructure as Code, integrate AI development tools, monitor production reliability, troubleshoot issues, and collaborate with product managers, QA, engineers, and external partners. Produce technical documentation, participate in architecture discussions, and contribute to code quality, platform stability, observability, and Agile delivery.

Designs, evaluates, and ships production agentic AI systems for claims, customer operations, and partner-facing products. The role establishes architectures, evaluation frameworks, safety controls, metrics, and reusable engineering patterns. It requires hands-on LLM development, error analysis, technical leadership without authority, mentoring, cross-functional collaboration, and assessing new AI opportunities through rapid proofs of concept.

Administer corporate macOS and Windows devices, SaaS applications, identity platforms, and endpoint security tools. Automate repetitive IT operations, troubleshoot escalated hardware, software, and connectivity issues, maintain support runbooks, train Level 1 technicians, and assist with audit evidence and reporting. The role collaborates with security, HR, operations, and support teams to provide secure, reliable employee technology services.

Lead Developer Experience engineering by designing golden paths, shared libraries, CI/CD templates, Helm charts, internal tooling, and secure software delivery controls. Build agentic AI workflows for code review and test generation, improve developer productivity using DORA and SPACE metrics, manage developer tools and vendors, and mentor engineers. Collaborate with Infrastructure, Security, and product teams to improve development speed, reliability, and security.

Originate, develop, negotiate, and close complex partnership deals with banks, neobanks, fintechs, and financial services platforms across EMEA. Build executive-level networks, execute pipeline and go-to-market strategies, promote embedded protection, lead cross-functional deal teams, and coordinate with Legal, Engineering, and Product through contracting and launch.

Own product vision, strategy, and roadmaps across multiple connected digital product areas. Align teams around OKRs, resolve cross-team dependencies, establish product discovery and experimentation standards, and guide high-stakes portfolio decisions. Shape responsible AI adoption, use data to inform investments, influence executives and senior stakeholders, and coach Product Managers. The role requires extensive technical product management experience, platform scaling expertise, generative AI experience, and enterprise systems and data integration knowledge.

Own standard travel insurance product launches from sourcing and pricing setup through testing and go-live. Manage insurer and underwriter relationships, RFP responses, product portfolios, pricing reviews, policy wording updates, regulatory tracking, and product optimization. Coordinate with Partnerships, Compliance, and Product Operations, provide launch and performance reporting, and support senior product managers with backlog and business-as-usual activities.

Design and demonstrate technical solutions for prospective and existing partners. Lead technical discovery, create REST API integration blueprints, provide coding and architectural support, troubleshoot integration issues, and guide customers through onboarding. Collaborate with Partnership and Product teams, develop proof-of-concepts and sales materials, and use SQL, BigQuery, and Data Studio to identify growth opportunities. Apply AI and LLM tooling to improve technical delivery and client engagement.

Leads reliability and infrastructure projects across teams, designing highly available AWS and GCP environments, observability standards, automation, security controls, disaster recovery, and cost optimization. Acts as incident commander, drives SLOs and error budgets, improves operational processes through automation and self-service tooling, and mentors engineers on production ownership. Requires expertise in cloud infrastructure, Kubernetes, Terraform, observability, Linux, networking, distributed systems, and AI-assisted development.

Owns insurance technical accounting, captive carrier accounting, underwriter settlements, bordereaux, claims recoveries, fiduciary assets and liabilities, reconciliations, and audit-ready controls. The role establishes accounting policies under IFRS and US GAAP, replaces spreadsheet processes with system-based controls, manages carrier and reinsurance accounting, and leads a team of five across insurance accounting, settlements, and credit control.

Supports US warranty insurance product development and carrier operations. Responsibilities include analyzing product performance, managing pricing and coverage modules, maintaining policy documentation, coordinating carrier reporting and reconciliations, supporting carrier relationships, responding to audits and due diligence requests, identifying compliance risks, and collaborating with Legal, Actuarial, Finance, and Technology teams. The role also assists with product submissions and capacity requests while developing expertise in insurance product design and commercial terms.

Lead and mentor a 5–7 person engineering team responsible for Travel partner integrations, embedded protection products, hosted purchase flows, and travel ancillaries. Translate product goals into technical roadmaps, guide architecture and delivery, promote operational excellence, and ensure reliable microservices-based systems. Drive responsible adoption of AI-assisted development tools while partnering with product, design, engineering, and external partner teams.

Owns media relations across EMEA and APAC, internal communications strategy, regional PR, executive thought leadership, issue management, and brand storytelling. The role develops press materials, coordinates agencies and leadership, supports announcements and campaigns, and amplifies coverage across social and internal channels. It requires 7–10 years of communications, public relations, or journalism experience, regional media expertise, agency management, and fluency with AI-assisted communications workflows.

Leads an engineering team building partner-facing analytics and data products, including Claims Benefit Intelligence and Sales Dashboard. Owns technical roadmaps, metrics governance, reliability, data quality, and operational excellence. Develops production-grade agentic AI features with evaluation and guardrails while partnering across Product, Data, AI, Insurance Operations, and commercial teams. The role also requires growing engineers, guiding AI-assisted development, and ensuring insights drive partner decisions.

Own the company-wide data strategy, data product roadmap, platform architecture, governance, and quality frameworks. Lead adoption of a trusted shared data foundation supporting business domains and AI/ML workloads. Partner with commercial, engineering, product, analytics, and data science teams to create valuable partner-facing data propositions. Build and develop a high-performing data organization while influencing executives and partners in a regulated environment.

Lead reliability and infrastructure projects across teams, architect highly available AWS and GCP environments, and build infrastructure-as-code, CI/CD, observability, automation, and security solutions. Manage incidents, champion SLOs and error budgets, improve system performance, optimize capacity and costs, and mentor engineers. The role also involves developing runbooks, reducing operational toil, supporting disaster recovery, and applying AI-assisted development to production engineering workflows.

Actuary supporting pricing, segmentation, risk management, product development, and portfolio optimization for property and casualty insurance products. Responsibilities include pricing reviews, loss-ratio monitoring, underwriting recommendations, stakeholder collaboration, data modeling, and dashboard development. The role requires actuarial expertise, strong analytical skills, SQL and Excel proficiency, and experience communicating insights to technical and non-technical stakeholders.

Leads data operations, analytics, merchant and regulatory reporting teams. Owns semantic-layer metric definitions, data governance, BI adoption, reporting accuracy, OKR instrumentation, and data automation. Partners with engineering, data science, product, actuaries, and executives to translate business needs into trusted data solutions. Builds team capability, improves data literacy, and drives cross-functional accountability across technical and business teams.

Actuary supporting pricing, segmentation modeling, portfolio management, product development, underwriting guidelines, rate reviews, and loss-ratio monitoring for property and casualty insurance products. The role develops recommendations, dashboards, and analytical models while collaborating with data, product, compliance, claims, platform, insurance partners, underwriters, carriers, and reinsurers to improve profitability, sustainability, and customer outcomes.

Lead development and growth of strategic partnerships in South Korea, owning full sales lifecycle from prospecting to launch and expansion. Build pipelines, run discovery workshops, craft value propositions, chair cross-functional squads, and translate partner insights into product roadmaps to drive partner success and repeatable frameworks.