Jobs at Cover Genius

Own end-to-end insurance content strategy and act as final gatekeeper for a clear, jargon-free voice. Use AI tools to draft, audit, and optimize product content across the CMS/XCover platform, ensure regulatory compliance while preserving clarity, manage content for product launches, and collaborate with Insurance, Legal, and Product teams to translate complex policy details for customers.

Manage relationships with travel partners to identify revenue opportunities and lead growth initiatives. Design, run, and measure conversion and pricing optimization experiments, build landing pages with designers, analyze data to surface insights, forecast performance, and project-manage changes across internal and partner teams to increase transaction value and insurance revenue.

Lead the Americas Complaints team, managing complaint resolution and regulatory responses. Use data analysis to improve processes and mentor team members.

As a Senior Software Engineer, you will build and integrate systems for external providers, leverage AI tools, and mentor engineers while making architectural decisions and ensuring system reliability.

Lead the Generative AI initiatives by evaluating and optimizing LLMs for business applications, collaborating with product and engineering teams, and establishing best practices in AI integrations.

As the Global Fraud Lead, you will design and implement fraud detection systems, optimize processes with machine learning, and ensure compliance with regulations while leading fraud operations and reporting.

The role involves helping partners integrate and understand product offerings, addressing technical challenges, and developing optimal solutions for client needs.

As the Senior Data Scientist for Generative AI, you'll evaluate model performance, fine-tune models, and establish frameworks for LLMs. Collaboration with engineering and product teams is key to improving data structures and solving complex NLP issues.

The Senior Global Events Manager at Cover Genius will develop and execute global event strategies, manage agency partnerships, and drive demand generation through tailored experiences for B2B customers.

The IT Analyst will manage employee devices, administer SaaS applications, automate tasks, troubleshoot issues, and support security operations.

As a Senior Software Engineer, you'll design and maintain solutions for partners, leveraging AI tools, collaborating across teams, and ensuring production reliability.

The Database Reliability Engineer will ensure reliable functioning of datastores, optimize database performance, manage upgrades, troubleshoot incidents, and automate management tasks while collaborating with application teams.

Lead development, governance, and optimisation of embedded insurance products across ANZ. Drive product design, underwriter sourcing, compliance (DDO/RG146), policy wording, performance reporting, and partnership proposals while managing underwriter relationships and monitoring regulatory changes to maintain competitive, compliant products.

Lead enterprise travel partnerships across the Americas: identify, cultivate, negotiate and close deals with airlines, OTAs, cruise and tour partners. Own partner relationships, drive new logo acquisition, manage pipeline/CRM, coordinate cross-functional teams to launch partner solutions, and deliver measurable commercial impact.

The Senior Software Engineer will design and maintain solutions for internal assessors and partners, focusing on scalable solutions, AI integration, and technical excellence in web development and coding practices.

The Business Development Director will originate, develop, and close new business with banking and fintech partners across EMEA, executing the financial services strategy.

Manage multi-channel customer support including phone, chat, and email. Own customer cases, execute back-office tasks, maintain documentation accuracy, and meet SLAs.

The role involves managing insurance product portfolios, ensuring compliance with Turkish laws, supporting product development, and collaborating with partnership teams. It requires expertise in insurance product development and underwriting.

The Accounts Receivable Specialist processes invoices, manages reconciliations, supports cash applications, and investigates discrepancies in financial settlements with partners.

The Manager, Financial Reporting & Audits leads audits, ensures compliance with SOX, collaborates with teams for financial insights, and enhances financial processes.