Cover Genius
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The Customer Support Manager is responsible for leading and developing a team of support staff to ensure exceptional customer service, resolving complex customer issues, driving process improvements, and managing performance metrics.
As a Software Engineer II, you'll develop and integrate AI-powered solutions to enhance customer interactions and improve insurance workflows. Responsibilities include API development using Django and FastAPI, ensuring code quality, resolving technical issues, and maintaining documentation. Suitable for those eager to tackle complex challenges and grow professionally.
The Partner Growth Manager will support key relationships with partners, identifying revenue opportunities and project managing changes with teams. Responsibilities include designing and measuring conversion experiments, collaborating with cross-functional teams to optimize user experience, and utilizing data analysis to identify growth trends and improve performance.
The VP of Product for Travel will define and execute the product strategy, lead product development, and mentor a team of product managers. This role involves collaborating with merchant partners, overseeing product launches, and ensuring an exceptional customer journey, while staying abreast of market trends to position the company as a leader in travel solutions.
As a Senior Partner Growth Manager at Cover Genius, you will manage key partner relationships, identify revenue growth opportunities, and collaborate with various teams to optimize partner integrations and user experiences. Your role includes designing conversion experiments, analyzing performance data, and developing new growth strategies while fostering strong relationships with partners.
The Senior Frontend Engineer will develop and maintain reusable web components, implement design synchronization, establish workflows between design and development, and optimize components for accessibility and performance within a new tech team focused on a greenfield project.
The Payroll Specialist/Analyst will manage payroll operations for the Americas, ensuring timely and accurate processing in compliance with local laws. Responsibilities include vendor management, compliance checks, internal audits, and collaborating with various departments for streamlined payroll processes.
As a Product Marketing Manager, you will shape go-to-market strategies for the retail sector, targeting mid-market and enterprise clients. You will collaborate across verticals, execute industry-specific marketing initiatives, and create sales materials to highlight Cover Genius' offerings. Your extensive retail industry knowledge will guide the development of compelling value propositions, while adaptability will be key as business priorities evolve.
The Content Marketing Manager will lead content initiatives at Cover Genius, focusing on thought leadership, social media strategies, and account-based marketing. Responsibilities include creating high-impact assets, collaborating with various teams, and developing strategies for nurturing leads through digital marketing campaigns.
The Insurance Operations Manager will ensure efficient functioning of Cover Genius’s internal carriers by managing entity, process, and data management. Responsibilities include communicating with partners, overseeing insurer processes, ensuring risk controls, maintaining crucial data, and coordinating internal projects.
Design, develop, test, and optimize software products while collaborating on product requirements. Mentor junior engineers, manage deliverables, and lead technical projects within a fast-growing team.
As a Product Owner for the Content Management System, you will manage the product backlog, prioritize tasks, and liaise with development teams and stakeholders to deliver customer-centric solutions. You will refine user stories, conduct sprint planning, and ensure compliance with regulatory changes while tracking product performance and collaborating with cross-functional teams.
As a Payroll Specialist/Analyst, you will coordinate payroll operations across EMEA, ensure compliance with local legislation and regulations, maintain relationships with vendors, perform audits, and support process improvements for payroll efficiency. You will also collaborate with teams across HR, finance, and tax, and manage year-end payroll processes.
The Insurance Operations Manager at Cover Genius will manage and optimize the operations of Asservo, ensuring effective processes for entity management, risk controls, and data management. Responsibilities include liaising with internal and external stakeholders, overseeing insurance processes, and maintaining crucial documentation.