Teams at Cover Genius

Build and maintain distributed partner solutions across backend services, batch pipelines, frontends, and infrastructure. Design APIs and third-party integrations, implement Infrastructure as Code, integrate AI development tools, monitor production reliability, troubleshoot issues, and collaborate with product managers, QA, engineers, and external partners. Produce technical documentation, participate in architecture discussions, and contribute to code quality, platform stability, observability, and Agile delivery.

Designs, evaluates, and ships production agentic AI systems for claims, customer operations, and partner-facing products. The role establishes architectures, evaluation frameworks, safety controls, metrics, and reusable engineering patterns. It requires hands-on LLM development, error analysis, technical leadership without authority, mentoring, cross-functional collaboration, and assessing new AI opportunities through rapid proofs of concept.

Administer corporate macOS and Windows devices, SaaS applications, identity platforms, and endpoint security tools. Automate repetitive IT operations, troubleshoot escalated hardware, software, and connectivity issues, maintain support runbooks, train Level 1 technicians, and assist with audit evidence and reporting. The role collaborates with security, HR, operations, and support teams to provide secure, reliable employee technology services.