Jobs at Coreforce

Provides Tier 1 technical support for Coreforce applications, hardware, and connectivity issues through phone, chat, email, and remote desktop tools. Documents and manages cases in Zendesk, escalates complex issues, educates users, performs basic network troubleshooting, identifies recurring support patterns, and participates in on-call coverage. The role works Monday through Friday from 2 p.m. to 11 p.m. and requires reliable attendance.

Design, develop, test, and maintain embedded firmware in C/C++ for bare-metal, RTOS, and embedded Linux platforms. Responsibilities include device drivers, board bring-up, interrupt handling, bootloader and BSP integration, debugging hardware and firmware issues, testing, documentation, code reviews, and Scrum collaboration. The role works with hardware engineers on production public-safety devices and supports reliable, field-deployed technology.

Manage multiple complex client projects from initiation through closeout, ensuring delivery on time, within scope, and within budget. Responsibilities include stakeholder coordination, project planning, risk and change management, vendor oversight, budget monitoring, documentation, status reporting, client communications, team mentoring, and transition to Client Success. The role requires approximately 25% overnight travel and collaboration with public safety organizations and cross-functional teams.

General Counsel will own the company’s legal function, handling commercial contracts, NDAs, vendor and partner agreements, employment matters, privacy, intellectual property, and technology-related legal issues. The role advises executives and business leaders, manages contractual risk, develops legal processes and templates, interprets agreements, maintains corporate records, and oversees specialized outside counsel and legal spend.

Provides Tier 1 technical support to public safety organization clients through phone, chat, email, and remote desktop tools. Troubleshoots applications, hardware, and basic network connectivity; documents cases in Zendesk; escalates complex issues; educates users; identifies recurring problems; improves documentation; and participates in an after-hours on-call rotation.

Lead and develop a high-performing BDR team to generate pipeline and qualify leads. Recruit, coach, and set performance standards; drive outbound prospecting, CRM (HubSpot) adoption, reporting, and cross-functional alignment with Sales and Marketing to convert inquiries into opportunities and closed business.

Lead end-to-end hardware product strategy and development for vehicle-mounted communication and imaging systems. Define technical requirements, collaborate with engineering, supply chain, and software teams, run pilots, ensure regulatory compliance, and drive production and field validation for ruggedized, connected devices.

Owns the post-implementation lifecycle for complex public-safety agency accounts, driving adoption, retention, renewals, expansion, executive alignment, and client value. Responsibilities include monitoring account health, identifying risks and growth opportunities, leading business reviews, coordinating cross-functional issue resolution, supporting quotes and sales orders, and maintaining accurate CRM records. The role builds relationships with operational and executive stakeholders and requires approximately 25–30% or more travel.