Core BTS
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Core BTS is seeking a highly motivated Sr. Solution Architect - Pre Sales to work directly with customers in a pre-sales capacity, recommending business and technical solutions. Responsibilities include creating architectural designs, infrastructure analysis, leading workshops and design sessions, and writing documentation. Required skills include CCNP, CCIE, excellent communication, consulting, and problem-solving skills. 7-10 years of IT experience is necessary, along with a Bachelor's degree in business management, computer science, or information systems.
The IT Support Specialist will provide on-site technical support for a healthcare client, including troubleshooting hardware and software issues, maintaining equipment and software, and providing customer service through a ticketing system. Responsibilities also include setting up IT resources for meetings and assisting end users with knowledge transfer. The successful candidate should have 1-3 years of technical support experience, education, or certifications in computer networking and PC/Mac environments.