Jobs at Convera

Design, develop, and deliver instructor-led, virtual, and asynchronous learning solutions. Partner with stakeholders and SMEs to analyse needs, create Articulate/Adobe-based content, deliver workshops, evaluate effectiveness, and support digital adoption platforms like WalkMe.

Investigate and analyze corporate customers to ensure KYC/AML compliance, update and maintain customer profiles and documentation, communicate with internal/external stakeholders to gather information, support audits, training, projects and ad-hoc tasks, covering US and Canada customers. Work onsite in Pune on an early shift.

Own and grow a portfolio of B2B clients, drive revenue and retention, deliver tailored FX and international payments solutions, enable platform adoption, execute commercial playbooks, and support business development.

Own and grow a portfolio of high-value B2B clients in FX and cross-border payments. Drive revenue and retention, deliver tailored FX/payments and risk solutions, enable platform adoption, execute a commercial playbook, manage pipeline and quota, and support business development.

Own and grow a portfolio of high-value B2B clients, driving revenue and retention through proactive outreach, tailored FX and cross-border payments solutions, platform enablement, and disciplined commercial execution. Support business development and expand client value while managing quota and relationships.

Manage and grow a portfolio of SMB clients by building relationships, driving revenue and retention, and delivering FX and international payments solutions. Own pipeline, engage prospects, enable clients on self-service tools, and ensure accurate CRM records and regulatory compliance. Collaborate with BD and cross-functional teams to onboard clients and promote product adoption.

Provide high-quality customer and operational support across phone, digital and case channels. Handle enquiries, process transactions, resolve account and payment issues, manage collections, maintain accurate records, meet KPIs/SLAs, ensure compliance, identify process improvements, and collaborate with internal teams to deliver seamless end-to-end customer experiences.

Provide advanced customer support and transaction processing for German- or French-speaking customers. Own escalated cases, investigate issues, process and validate transactions, support collections and reconciliations, mentor colleagues, maintain compliant documentation, meet SLAs/KPIs, and drive continuous improvement in customer operations.

Provide high-quality inbound/outbound customer support across phone, email, and digital channels. Process transactions, resolve payment and account issues, ensure regulatory compliance, maintain records, escalate complex cases, and drive first-contact resolution. Contribute to continuous improvement and collaborate with internal teams to deliver efficient end-to-end outcomes.

Handle customer enquiries across phone, case and digital channels; process transactions; resolve payments, account and collections issues; maintain records, meet SLAs/KPIs, ensure compliance, and support continuous improvement and cross-functional collaboration.

Investigate and analyze corporate customers to ensure KYC/AML compliance, update customer profiles and documentation, gather required information, decide on business relationships, support audits, training, and ad-hoc operational tasks in a hybrid Vilnius office.

Investigate and analyze corporate customers to ensure KYC/AML compliance, update and maintain customer profiles and procedural documentation, gather information through internal communication, support audits, training, and ad-hoc tasks, and make decisions on pursuing or terminating business relationships.

Lead and manage a team of Business Development Managers across NSW and QLD to build pipelines of SME, corporate and blue‑chip clients. Develop and execute GTM and strategic sales plans, set and report KPIs, coach and hire staff, negotiate high‑value deals, leverage market data and CRM tools (Salesforce) to identify opportunities, and drive revenue growth and client retention in the FX and international payments market.

Own and grow a portfolio of high-value B2B clients, driving revenue and retention through tailored FX, international payments, and risk-management solutions. Combine platform enablement with proactive relationship and pipeline management, support BD in onboarding, and meet quota through disciplined commercial playbook execution.

Provide day-to-day operational and administrative support to the sales team: resolve client and operational issues, liaise cross-functionally, accurately book deals, track client information and expiries, support payments and settlements, assist account and user setup, and prepare customer reports.

The Marketing Commercialisation Manager leads go-to-market strategies for product launches, ensuring effective execution, adoption tracking, and performance measurement while collaborating across teams.

The role involves developing product marketing strategies for API solutions, managing partnerships, and translating complex technical concepts into customer-friendly messaging, while collaborating with various teams.

Provide day-to-day operational and administrative support to the sales team: book deals, track client information and expiries, support payment and settlement activity, set up accounts/users, prepare reports, resolve client issues, and liaise with Legal, Finance, Product, Privacy, and Risk to keep deals and deliverables on track.

Drive B2B sales across APAC for Convera's payments, FX, and hedging solutions. Build and manage pipeline, generate leads via cold outreach and events, manage sales cycle through onboarding, meet revenue KPIs, maintain SFDC records, and collaborate with internal support functions and account teams.

Provide end-to-end operational and administrative support to the sales team: manage deal bookings, client requests, account/user setup, payment and settlement exceptions, reporting, and cross-team coordination to ensure accurate, timely execution of sales-related tasks.