Jobs at Convera

Lead and manage a team of Business Development Managers across NSW and QLD to build pipelines of SME, corporate and blue‑chip clients. Develop and execute GTM and strategic sales plans, set and report KPIs, coach and hire staff, negotiate high‑value deals, leverage market data and CRM tools (Salesforce) to identify opportunities, and drive revenue growth and client retention in the FX and international payments market.

Manage and grow a portfolio of SMB clients by building relationships, driving revenue and retention, and delivering FX and international payments solutions. Own pipeline, engage prospects, enable clients on self-service tools, and ensure accurate CRM records and regulatory compliance. Collaborate with BD and cross-functional teams to onboard clients and promote product adoption.

Provide high-quality inbound/outbound customer support across phone, email, and digital channels. Process transactions, resolve payment and account issues, ensure regulatory compliance, maintain records, escalate complex cases, and drive first-contact resolution. Contribute to continuous improvement and collaborate with internal teams to deliver efficient end-to-end outcomes.

Handle customer enquiries across phone, case and digital channels; process transactions; resolve payments, account and collections issues; maintain records, meet SLAs/KPIs, ensure compliance, and support continuous improvement and cross-functional collaboration.

Investigate and analyze corporate customers to ensure KYC/AML compliance, update customer profiles and documentation, gather required information, decide on business relationships, support audits, training, and ad-hoc operational tasks in a hybrid Vilnius office.

Investigate and analyze corporate customers to ensure KYC/AML compliance, update and maintain customer profiles and procedural documentation, gather information through internal communication, support audits, training, and ad-hoc tasks, and make decisions on pursuing or terminating business relationships.

Perform objective quality reviews of service interactions and processes, analyze root causes and patterns, document and track issues to resolution, provide actionable feedback, and support continuous improvement and CX-focused quality initiatives.

Own and grow a portfolio of high-value B2B clients, driving revenue and retention through tailored FX, international payments, and risk-management solutions. Combine platform enablement with proactive relationship and pipeline management, support BD in onboarding, and meet quota through disciplined commercial playbook execution.

Review and investigate KYC onboarding and reaccreditation cases, assess AML/KYC risks and PEP matches, provide compliance recommendations and advisory feedback, monitor/test KYC controls, track regulatory change, support audits/inspections, and deliver training to KYC Operations.

Perform general ledger entries (reclasses, accruals), analyze accounts and reports, investigate discrepancies, support audit preparation, manage unclaimed property accounting, and participate in process improvement to ensure compliance and effective accounting operations.

Drive B2B sales across APAC for Convera's payments, FX, and hedging solutions. Build and manage pipeline, generate leads via cold outreach and events, manage sales cycle through onboarding, meet revenue KPIs, maintain SFDC records, and collaborate with internal support functions and account teams.

Provide multilingual customer support across phone, cases and digital channels for EMEA; handle complex escalations, process and validate transactions, ensure compliance, collaborate with cross-functional teams, and drive continuous improvement and mentoring.

Lead architecture, design, and governance for enterprise Oracle Cloud solutions. Define end-to-end Oracle Fusion ERP/EPM/OCI/OIC architectures, integrations, data migration and governance, drive release planning, and partner with business and tech stakeholders to deliver global, scalable, secure cloud implementations.

Lead and operate a regional SDR function in APAC: own SDR performance, pipeline contribution, coaching, data hygiene, capacity planning, handoffs, CRM/tool adoption, and cross-functional alignment to meet pipeline targets.

Design, develop, and enhance software solutions, lead code reviews, and contribute to team projects while ensuring quality customer experiences.

Build, recruit, onboard, and manage a referral partner ecosystem that generates qualified leads and pipeline. Enable partner success with tools, training, and regular business reviews. Monitor partner performance, optimize the partner portfolio, and collaborate with sales, marketing, and legal to execute agreements and maximize partner-sourced revenue and retention.

Lead global campaign operations for B2B marketing, scaling processes and overseeing execution across Pardot and Salesforce CRM. Manage intake, prioritization, work allocation, QA, data integrity, measurement, and cross-functional stakeholder alignment to drive scalable, measurable multi-channel campaigns.

Lead and scale a centralized global campaign operations function using Pardot and Salesforce CRM. Own campaign intake, prioritization, setup, QA, automation logic, lead routing, and measurement. Build playbooks, optimize processes and integrations, manage a Senior Campaign Operations Specialist, partner with Sales/Revenue Ops and Analytics, and continuously improve campaign performance and data integrity across regions.

Lead B2B sales across Italy, building and managing a pipeline of SMEs, corporates and blue-chip clients. Independently manage full 360-degree sales cycle, negotiate contracts, collaborate with internal teams, and use CRM tools to track forecasts, KPIs and customer relationships to drive revenue and retention.

Manage and grow a portfolio of upper small-business clients by delivering tailored FX, international payments, and risk-management solutions. Drive revenue and retention through proactive outreach, pipeline development, and relationship management. Enable client adoption of Convera's platform, support business development with early engagement, and execute a disciplined commercial playbook using CRM and sales enablement tools.