Mac/JAMF Endpoint Administrator

Senior Infrastructure Engineer 

We are looking for an experienced Senior Infrastructure Engineer looking to develop new technology for a globally revered brand? How about offering up your tech skills in a hugely successful business where smart money moves? Join Convera as a Jamf Administrator! 

Motivated by our values: Customer Champions, Growth Minded, Truth Seekers, Fast Movers, High Achievers, Respectfully Candid 

We are the largest non-bank B2B cross-border payments company in the world. Formerly Western Union Business Solutions, we leverage decades of industry experience and technology-led payments solutions to deliver smarter money movements to our customers – helping them capture more value with every transaction. 

Convera serves more than 30,000 customers ranging from small business owners to enterprise treasurers to educational institutions to financial institutions to law firms to NGOs. 

We make moving money so easy, that any company in the world can grow with confidence 

Convera is building a world class digital workplace environment for our employees. We are looking for forward-thinking engineers who can architect, build, and support digital workplace platforms and tools. Come join the team setting the standard for the Employee Technology Experience! 

This role will lead our Mac endpoint device management activities at Convera. This role requires expert understanding of Mac / Jamf end user device management including laptop imaging and mobile device management solutions. The role also requires understanding and knowledge of SaaS based end user computing tools (Office 365, Box, Zoom, etc).  

You will be responsible for:

• Serve as primary administrator for JAMF 

• Participate in technical investigation and architecture in the end user computing space for new tool implementations driving improvement in efficiencies and end user experience, specifically including solutions for patching and imaging computers, MDM, and VDI 

• Work with business counterparts to evaluate new categories of end user tools 

• Serve as a technical expert for Mac end user computing tools and escalations 

• Participate in implementing automation, education, and self-serve tooling for incident and service request reduction 

• Partner with information security team on end user device end point protection tools and processing 

Minimum Qualifications: 

• Current Jamf Certified Admin certification 

• Experience in designing and implementing end user device management solutions with JAMF 

• Substantial background building and operating JAMF in large-scale enterprise environments 

• Excellent analytical skills  

• Strong oral and written communications with excellent teamwork and interpersonal skills 

• Collaborative working style to be able to partner with technology and business stakeholders across the organization and influence technology decisions 

• Ability to understand and drive service management/SLAs 

• A strong track record of executing in a dynamic and fast-paced environment 

• Requires 4+ years of related technical and business experience 

Preferred Qualifications: 

• Jamf Certified Expert certification 

• Experience in implementing and managing SaaS based digital workplace tools 

• Experience in cloud infrastructure environments, particularly AWS  

• Understanding of software defined network and telephony solutions 

• Strong experience with IT service management tools like ServiceNow  

About Convera

Convera is the largest non-bank B2B cross-border payments company in the world. Formerly Western Union Business Solutions, we leverage decades of industry expertise and technology-led payment solutions to deliver smarter money movements to our customers – helping them capture more value with every transaction. Convera serves more than 30,000 customers ranging from small business owners to enterprise treasurers to educational institutions to financial institutions to law firms to NGOs.

Our teams care deeply about the value we bring to our customers which makes Convera a rewarding place to work. This is an exciting time for our organization as we build our team with growth-minded, results-oriented people who are looking to move fast in an innovative environment.

As a truly global company with employees in over 20 countries, we are passionate about diversity; we seek and celebrate people from different backgrounds, lifestyles, and unique points of view. We want to work with the best people and ensure we foster a culture of inclusion and belonging.

We offer an abundance of competitive perks and benefits including: 

• Competitive salary
• Opportunity to earn an annual bonus.
• Great career growth and development opportunities in a global organization
• A flexible approach to work

There are plenty of amazing opportunities at Convera for talented, creative problem solvers who never settle for good enough and are looking to transform Business to Business payments. Apply now if you’re ready to unleash your potential.

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