Jobs at Convene Hospitality Group

Owns corporate and social event sales across New York venues, from prospecting and relationship development through negotiation, contracting, and execution. The role targets high-value business, manages a complex pipeline, develops creative event solutions, builds referral partnerships, monitors market trends, and exceeds revenue goals. Success requires strong hospitality knowledge, an established events network, contract management experience, commercial judgment, and excellent client relationship skills.

Oversee all operations for a new London events venue, including hospitality, event delivery, AV/technology, culinary services, building management, sales support, staffing, training, payroll, budgeting, purchasing, and strategic planning. Lead the opening team, maintain high service standards, develop client relationships, achieve financial targets, and coordinate multiple departments to deliver conferences, receptions, meetings, and bespoke events.

Leads event operations and conference services for a new London venue, managing teams, guest experience, maintenance, health and safety, client feedback, inventory, purchasing, invoicing, staffing, and venue performance targets. The role focuses on delivering high-quality live corporate events, improving front-of-house systems, maintaining client relationships, and supporting profitable venue operations.

Manages conference and event operations, including culinary and beverage service, team supervision, event setup, maintenance coordination, safety compliance, budgeting, productivity, cleanliness, and client satisfaction. Coordinates service between culinary and operations teams, monitors consumption and guest counts, supports staff training, and ensures high-quality execution of events while maintaining profitable operations.

Manages conference and event service operations, including culinary setup, food and beverage coordination, staffing, safety, sanitation, guest satisfaction, and budget performance. Supervises service and support teams, coordinates with culinary and production staff, monitors consumption and service standards, conducts inspections, supports training, and ensures programs are delivered efficiently and profitably.

Supports audiovisual and IT technology for meetings, conferences, and events at Convene Willis Tower. Responsibilities include troubleshooting audio, video, lighting, networking, computers, and conferencing systems; coordinating pre-event technology needs; operating and maintaining room equipment; supporting set and strike; assisting clients and event teams; and collaborating with vendors and production staff. The role requires customer service, technical problem-solving, equipment operation, SOP adherence, and flexibility for extended or weekend hours.

Supports AV, IT, networking, conferencing, webcasting, lighting, and event technology for meetings and events. Troubleshoots equipment, hardware, software, and connectivity issues; coordinates pre-event technology requirements; operates room systems; supports event setup and strike; and provides customer assistance. The role collaborates with property, production, technology, vendor, and event teams to deliver seamless client experiences while maintaining equipment, procedures, and professional service standards.

Manage and grow key hospitality accounts through consultative sales, account planning, site inspections, client meetings, networking, and business development. Generate, negotiate, and close agreements while achieving revenue and conversion targets. Maintain account intelligence in the CRM, identify partnership opportunities, support regional sales initiatives, and maximize client experience and event-related upsell revenue.

Lead design, build, and maintenance of enterprise multi-tenant network architecture across venues and cloud. Drive automation, monitoring, AWS cloud networking, virtualization/K8s, Juniper/Cisco platforms, WiFi troubleshooting, and WAN technologies while supporting operations and on-call rotation.

Operate and maintain large-format video switchers (Analog Way Aquilons/Ascenders), manage video processing for projector blends and LED walls, troubleshoot live-event issues, collaborate with production teams, document setups, and ensure safety compliance.

The Senior Account Manager will exceed revenue targets, cultivate client relationships, drive new growth, and manage a portfolio of accounts within the hospitality industry.

Lead global design and development for multi-site hospitality expansion. Define development lifecycle, manage budgets, schedules, and value engineering, run feasibility and technical analysis, direct designers/contractors, and align cross-functionally while mentoring a distributed team to deliver brand-consistent, high-ROI assets.

The Conference & Events Assistant will provide exceptional client service, support event setup, maintain cleanliness, and manage food and beverage areas for conferences and events.