Jobs at Convene Hospitality Group

Own and modernize CHG’s end-to-end data platform across Snowflake, dbt, Fivetran, and Terraform. Lead business-oriented data modeling, quality and observability, governed metrics, semantic layers, BI, and conversational analytics. Partner with business and product engineering teams on data contracts and trusted definitions. Manage, hire, and mentor analytics engineers while remaining hands-on with development, code reviews, debugging, and platform architecture.

Build and maintain the full analytics data lifecycle, including Fivetran ingestion, dbt modeling, Snowflake data warehousing, semantic layers, ThoughtSpot visualizations, governance, testing, and observability. Partner with business teams to create trusted metrics and self-service data products. Maintain conversational analytics regression tests, enforce data access controls, optimize performance and costs, and use AI agents for data engineering tasks under established review standards.

Owns UK accounts receivable operations, including billing, credit control, collections, cash allocation, bank reconciliations, invoice adjustments, and customer account maintenance in NetSuite. Reviews aging reports, pursues overdue balances, assesses credit limits, resolves invoice queries, and escalates high-risk accounts. Partners with Sales, Event Operations, procurement teams, and management to maintain accurate records, improve cash flow, and protect client relationships.

Manage accounts receivable administration and credit control for the UK market. Responsibilities include synchronizing customer and billing data, tracking purchase orders, administering vendor portals, uploading invoices, processing payment links, issuing account statements, and pursuing urgent pre-event collections. The role requires accurate recordkeeping, proactive communication, and hands-on use of NetSuite and Excel in a fast-paced hospitality environment.

Owns corporate and social event sales across NYC venues, from prospecting and relationship development through negotiation, contracting, and close. Builds referral and client partnerships, manages a high-value pipeline, leads venue tours and appointments, creates tailored event solutions, monitors market trends, and exceeds revenue goals. The role requires strong hospitality knowledge, commercial judgment, contract management skills, and experience coordinating complex events across multiple properties.

Lead the redesign and operation of CHG’s AWS cloud, CI/CD, AI gateway, venue infrastructure, and observability platform. Automate deployments, establish security and governance controls, manage infrastructure as code, monitor AI and cloud costs, support venue networking applications, and build reliable logging, metrics, alerting, runbooks, and knowledge-transfer processes. The role requires hands-on technical leadership, production incident experience, platform decision-making, and collaboration across product, corporate engineering, and Finance.

Build and modernize full-stack software across client-facing experiences and internal business systems. Own features end to end, design integrations with Salesforce and NetSuite, work with relational data, apply security and quality practices, and use AI agents throughout development. Contribute to architecture, testing, monitoring, documentation, and scalable engineering standards while collaborating with product, design, engineers, and external partners. Mentor teammates and guide technical projects across multiple systems.

Drive corporate meetings and events sales across San Francisco properties by developing client and referral-partner relationships, conducting site inspections and demos, prospecting for new business, negotiating and closing agreements, and exceeding monthly and annual revenue goals. The role requires strong local market expertise, an established book of business, extensive product knowledge, and high-volume corporate event sales experience.

Own global strategy and senior relationships for key third-party agency accounts across CHG’s Meetings portfolio. Negotiate preferred partnership agreements and MSAs, grow agency revenue, coordinate execution with sales, marketing, revenue management, operations, and UK teams, and report account performance. Represent the company at industry events, organize agency familiarization trips and site tours, identify market opportunities, and influence senior agency decision-makers worldwide.

Operate and configure large-format video switchers and processing systems for meetings, conferences, brand activations, and other live events. Manage projector blends and LED video walls, troubleshoot issues under pressure, maintain equipment, provide technical guidance, document configurations, and collaborate with event and production teams while following safety protocols.

Generates new business across UK and international corporate, association, and production company markets. Responsibilities include cold outreach, networking, social selling, qualifying leads, securing RFPs, conducting site tours and presentations, maintaining CRM data, reporting pipeline activity, and attending industry events. The role requires independently building a pipeline and collaborating with sales and marketing leadership to identify new markets and buyer opportunities.

Drives revenue for live meetings and events by qualifying inbound enquiries, managing opportunities, converting smaller bookings, and maintaining client, agency, and internal relationships. Updates CRM records, supports pipeline reporting, coordinates venue and booking administration, and directs larger opportunities to the appropriate account owner. The role requires strong communication, organization, sales judgment, venue knowledge, and collaboration in a fast-paced central office environment.

Provide hands-on L1 technical support for macOS and Windows endpoints, identity platforms, SaaS applications, and business systems. Manage tickets, troubleshoot access and configuration issues, coordinate escalations, and support onboarding and offboarding. Maintain device compliance, patching, MDM configurations, and physical access systems. Contribute to incident analysis, automation, knowledge-base documentation, and improved self-service while delivering strong response times and customer satisfaction.