Jobs at Contentstack

Build and maintain backend services and APIs for a media assets platform, including permissions, CDN delivery, image and video processing, usage tracking, and AI-powered media features. Use AI tools and agents throughout the software development lifecycle, while owning design, testing, code review, debugging, documentation, production operations, and incident response. Collaborate across teams and mentor engineers on responsible AI-assisted development.

Own reliability engineering for a multi-tenant SaaS platform, including SLOs, observability, production on-call, incident response, CI/CD, progressive delivery, Helm, Kubernetes operations, capacity planning, and automation. Lead releases, postmortems, and toil reduction while partnering with infrastructure security teams. Establish guardrails for AI-generated deployment code, protect secrets and customer data, mentor engineers, and improve availability, deployment speed, and developer experience.

Lead reliability and DevOps engineering for highly available, scalable systems. Define SRE metrics and error budgets, build secure infrastructure and delivery pipelines, manage cloud infrastructure as code, develop automation and observability tools, conduct performance testing and capacity planning, and lead incident response. The role also involves AI-assisted operations, vulnerability remediation, architecture reviews, documentation, on-call participation, and postmortem follow-through.

Own Contentstack’s global agency partner strategy, build strategic relationships with major agency groups, and drive partner-sourced and partner-influenced enterprise pipeline. Develop agency-specific go-to-market messaging, offerings, enablement, and joint plays with ISVs. Position Contentstack against Adobe and Optimizely, influence CMOs and marketing leaders, represent the company in executive and market-facing events, and help build the broader partner organization.

Own the technical enablement and relationships for 20–30 EMEA partners. Train and certify partners, review architectures and integrations, support co-sell opportunities, guide composable digital experience solutions, advise on GDPR and EU hosting, and relay partner feedback to Product and Developer Experience teams. Build partner independence through workshops, prototypes, technical content, and reference architectures across CMS, commerce, personalization, CDP, and AI technologies.

Own the commercial strategy for Contentstack’s Content Cloud product line, including positioning, packaging, launches, pricing, competitive strategy, buyer narratives, and field readiness. Drive renewal and expansion across the installed base, lead competitive intelligence and enterprise deal support, measure launch adoption, represent the company in market-facing activities, and mentor product marketing colleagues. Partner closely with Product, Sales, Marketing, customers, analysts, and executives.

Prospect new DACH-region customers through phone and email, qualify sales meetings, build pipeline, and support revenue growth. Partner with account executives on named-account strategies, engage IT and marketing decision-makers, collaborate with Sales and Marketing on campaigns and events, meet activity and meeting quotas, and use Salesforce, Gong, LinkedIn Sales Navigator, and AI tools to improve productivity.